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Exam 11: Managing Conflict

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Question 31

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Content conflicts involve struggles between individuals who differ on issues such as what?

A) policies
B) procedures
C) rules
D) all of these

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Question 32

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Relational conflicts are usually related to differences in ______.

A) esteem
B) control
C) affiliation
D) all of these

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Question 33

Multiple Choice

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What is the difference between values and beliefs?

Analyze the difference and similarities between accommodation and collaboration conflict styles.

Whose needs are closely attended in accommodation styles of approaching conflict?

Two people having disagreements because of a personality clash is which type of conflict?

Which is NOT a style of approaching conflict?

Taylor puts Harry's needs before hers when they are producing the employee schedule for their retail store.Taylor does not receive any benefit from doing so.Which type of conflict approaching style is displayed by Taylor?

Emma and Jorge are partners owning a Laundromat business.They are looking to expand soon but disagree on how to pay for the expansion.Emma believes they should wait to earn enough to pay for the expansion entirely while Jorge thinks they should take out a loan for the full amount today.Provide an example of how they could negotiate to invent options for mutual gains.

Collaboration is the most preferred style of conflict.

Elizabeth and Kumar were having a conflict regarding their weekend plans and decided to settle it by playing a game of chess.The winner of the game got to take point on the weekend plans.This is an example of which conflict approaching style?

At its core,why should separating people from the problem help manage conflict?

What are the advantages and disadvantages of a competition conflict style?

Wendy uses a different,condescending tone to talk to certain employees.What is the most likely type of conflict she has with them?

Avoidance is a managing style that is usually productive,leading to less stress.

Which conflict approaching style involves pursuing one's own goals while disregarding helping others?

Erica,a student,makes sure to pay off her credit card bills,is proactive about making her class schedule each semester,and has many friends that share individual interests with her.All of this helps minimize which issue of relational conflict?

When does the fractionation technique usually occur in the conflict resolution process?

Which two conflict approaching styles are opposites in regard to tending to each individual's needs?

Joining a fraternity or sorority is one example of how to receive which issue of relational conflict?