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Exam 4: Organizations and Change Management

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Question 21

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Online retailers have a customer advantage over competitors, such as Wal-Mart, as it provides the company with a unique opportunity to address customers' needs and increase their satisfaction.

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Question 22

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Who is given the responsibility of rating movies for the Motion Picture Association of America (MPAA) ?

A) MPAA
B) Government
C) Parents
D) Film makers
E) None of the above

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Question 23

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The three stages of change are __________, ___________, and __________.

Managers know change is successful when it becomes part of the corporate culture.

According to the text, which term best represents the "millennial" generation's interactive style?

Which of the following is NOT a dimension of a specific environment?

A ___________ ___________ helps managers analyze and respond to their competitors' actions in the market.

Which of the following is NOT one of the three stages of modern capitalism that have shaped how managers respond to an organization's internal and external environments?

Greenpeace International is an example of a(n) :

_________ are narratives, usually fictionalized or enhanced over time, based on actual organizational experiences.

The two forces behind the Force-Field Analysis are ________ and _______.

GDP is represented as a ________ number or per person (capita).

A company's ____________ combines the forces of the organization that affect how managers set expectations, how employees perform their roles, and how the company interacts with and responds to stakeholders.

The U.S.Energy Information Administration stated that the world was expected to consume 49% more energy in 2035, compared to 2007 consumption levels.

Conscious aspects of an organization's culture can be felt and thought.

Which of the following is NOT an industry influenced by government activism?

"Planet Power" is the slogan that Perfect Planet used to support their organization's culture, mission, and values.

__________ ___________ are the specific and general factors outside of an organization that can change how it operates.

Having a blue ocean strategy ensures long-term success of the product.

A company celebrating for a team's or individual's achievement would be an example of which of the following?