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What is the term for group leadership that emphasizes the completion of tasks?


A) democratic leadership
B) authoritarian leadership
C) expressive leadership
D) instrumental leadership

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As the number of members in a group goes up, the number of possible relationships that connect them goes up much more quickly.

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The text speaks of "opposing trends" in today's world of formal organizations because


A) some organizations are getting bigger, but most are getting smaller.
B) men dominate formal organizations, but women are gaining quickly.
C) some organizations have evolved toward flatter, more flexible forms, but others remain rigid organizations patterned by McDonald's.
D) almost all people are better off than ever, but they are sacrificing privacy.

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Irving Janis demonstrated how discussion always improves decision making in a social group.

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In the "iron law of oligarchy," Robert Michels stated that bureaucracy always means


A) inefficiency.
B) the few rule the many.
C) formal rules and regulations.
D) alienation.

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If you want your social group to be open to any and all people as new members, you would encourage a


A) socially diverse membership.
B) large group size.
C) group that is physically segregated.
D) small group size.

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What is Robert Merton's term for a preoccupation with rules and regulations to the point of keeping an organization from accomplishing its goals?


A) bureaucratic ritualism
B) bureaucratic alienation
C) bureaucratic innovation
D) bureaucratic inertia

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What type of leaders downplay their own power, letting group members function more or less on their own?


A) authoritarian leaders
B) democratic leaders
C) laissez-faire leaders
D) instrumental leaders

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What is the meaning of "in-group" and "out-group"? How do they both affect the opinions and behavior of individuals? Give an example of each operating as a reference group.

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The terms "in-group" and "out-group" are...

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In today's information age, more competitive organizations have a more hierarchical, pyramid shape.

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The boundary that distinguishes members from nonmembers is clearer in secondary groups than in primary groups.

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The sociologist who explored the primary group was Charles Horton Cooley.

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An example of a secondary group is


A) a fraternity chapter meeting on campus.
B) a Microsoft Corporation awards banquet.
C) parents meeting with their daughter and her coach.
D) girl scouts at a cookout.

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Social networks are typically


A) built on primary relationships.
B) "fuzzy" groups made up of people we "know of" rather than those we know well.
C) characterized by a strong sense of membership.
D) characterized by boundaries defining membership.

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What does the research by Solomon Asch and Stanley Milgram show us about the ability of social groups to affect the opinions and behavior of group members?

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The research by Solomon Asch and Stanley...

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Rosabeth Moss Kanter's research shows that clear rules, firmly and uniformly applied, increase a business's profitability.

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Which type of social group commands a member's esteem and loyalty?


A) an in-group
B) an out-group
C) a reference group
D) a social network

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A social group that people use as a point of reference in making evaluations or decisions is called a


A) peer group.
B) reference group.
C) out-group.
D) dyad.

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Reference groups can be primary groups, but they can never be secondary groups.

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Generally, people in secondary relationships think of others as being a means to some end.

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