A) quality control circles are important.
B) middle managers are affected by the satisfaction and dissatisfaction of the workers they supervise.
C) attention and recognition can enhance worker productivity and motivation.
D) trade-offs have to be made between productivity and quality of work life.
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True/False
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Multiple Choice
A) The information the organization seeks does not have to be related to the job.
B) The organization has used the polygraph as the easiest way to gather the information it wants.
C) Test results should be made public.
D) Not only should the organization have job-related grounds for using the polygraph,but these must be compelling enough to justify violating the individual's privacy and psychic freedom.
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True/False
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True/False
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Multiple Choice
A) check the number of keystrokes that word processors enter during the day.
B) eavesdrop on e-mail.
C) eavesdrop on fax transmissions.
D) eavesdrop on cell phone conversations.
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True/False
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Multiple Choice
A) pay employees more.
B) be proactively oriented toward safety.
C) hides injuries.
D) refuse to talk openly about safety.
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Essay
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Multiple Choice
A) industry's preoccupation with quality,not quantity
B) the rigidity of rules and regulations
C) the relatively small size of most U.S.corporations
D) mandatory drug testing programs used by many U.S.corporations
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Multiple Choice
A) Critics call OSHA a "toothless tiger".
B) OSHA regulates the shifts people work.
C) OSHA says few accidents are caused by sleep deprivation and fatigue.
D) OSHA states the key to worker safety is improved engineering.
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True/False
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Essay
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Multiple Choice
A) is an absolute value.
B) must be respected if we are to function as complete,self-governing agents.
C) is something that employees today don't care about.
D) is guaranteed by Article 3,section 3,of the Constitution.
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True/False
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Multiple Choice
A) takes priority over other moral considerations.
B) is clearly and unambiguously spelled out by the law.
C) may conflict with an organization's legitimate interests.
D) has to be given up in an era of global competition.
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Multiple Choice
A) Due process need not be followed by a business implementing a drug-testing program for its employees.
B) The government has always opposed testing Federal employees for cocaine and other illicit drugs.
C) Drug testing can only be defensible when it is really pertinent to employee performance and when there is a lot at stake.
D) Informed consent need not be observed by a business implementing a drug testing program for its employees.
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True/False
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True/False
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