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Intellectual property refers to all forms of human expression, both tangible and intangible.

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All previous mass media in modern history, including the printing press, used a broadcast model where content is created in a central location by experts.

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In the United States, m-commerce


A) has become widely adopted.
B) is still in its infancy.
C) now represents a major fraction of total e-commerce transactions.
D) is growing slowly.

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The costs that a consumer spends in making a purchase, such as traveling to a store, are called ________ costs.

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transaction

Describe four types of applications that are especially well-suited for m-commerce.

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Types of applications include location-b...

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EBay is an example of


A) C2C e-commerce.
B) B2B e-commerce.
C) B2C e-commerce.
D) M-commerce.

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Which of the following businesses utilizes the content provider Internet business model?


A) Amazon.com
B) eBay.com
C) CNN.com
D) Motocross.com

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E-commerce refers to the use of any networking technologies to transact business.

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Online ________ marketing is like traditional word-of-mouth marketing except that it is spread via online communities.

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Information asymmetry exists when one party in a transaction has more information for the transaction than the other party.

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A marketplace extended beyond traditional boundaries and removed from a temporal and geographic location is called a(n)


A) exchange.
B) marketspace.
C) online marketplace.
D) e-hub.

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E-hubs are more ________ than private industrial networks.


A) transaction-oriented
B) collaborative
C) independent
D) supply-chain oriented

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You have been hired as a marketing consultant by a law firm in Los Angeles that specializes in juvenile justice. What ways can you use the Internet as a marketing tool and to advertise the firm's services?

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Student answers will vary. A sample answer is: For market research, you could advertise on search engines. You could pay for marketing research at relevant portals. You could also collect customer information from the company's Web site. You could monitor relevant blogs to see what issues are of concern in juvenile justice, so as to address these concerns in your advertising campaigns. To advertise, you could advertise on search engine results and at relevant portals or legal information content providers. If it were feasible, you could create a juvenile justice portal and blog for the company in order to attract users whom you could gather market research as well as promote your services.

Which of the following describes long-tail marketing?


A) The unexpected growth of sales of a product long after its initial release.
B) The yearly sales of one or two copies each of thousands of obscure films.
C) The dwindling sales of a once-popular book.
D) The continued successful sales of a product over years.

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Information density refers to the


A) richness complexity and content of a message.
B) total amount and quantity of information delivered to consumers by merchants.
C) total amount and quantity of information available to all market participants.
D) amount of information available to reduce price transparency.

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Before building an e-commerce site, business objectives and system functionalities must be translated into a set of precise information ________.

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requirements

Describe the overall process and main decisions involved in planning a new e-commerce site.

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There are two main challenges to buildin...

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Exposing an individual to ads that are chosen and based on the recorded and analyzed online behavior of the individual is referred to as


A) clickstream advertising.
B) behavioral targeting.
C) online profiling.
D) long-tail marketing.

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Which of the following businesses uses the market creator business model?


A) an online auction house
B) an online newspaper
C) a video-sharing site
D) an online bookseller

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A(n) ________ is another term for a private industrial network.

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