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When a process is in control, it results in there being, on average, 16 defects per unit of output. chart limits of 4 and 28 would lead to a _______ percent chance of a Type I error.


A) 68.26
B) 95.44
C) 31.74
D) 0.26
E) 4.56

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_______ variation is a variation whose cause can be identified.


A) Assignable
B) Controllable
C) Random
D) Statistical
E) Theoretical

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A quality analyst wants to construct a sample mean chart for controlling a packaging process. He knows from past experience that whenever this process is in control, package weight is normally distributed with a mean of 20 ounces and a standard deviation of two ounces. Each day last week, he randomly selected four packages and weighed each:  Day  Weight (ounces)   Monday 23222324 Tuesday 23211921 Wednesday 20192021 Thursday 18192019 Friday 18202220\begin{array} { l l l c l } \text { Day } &&{ \text { Weight (ounces) } } \\\hline \text { Monday } & 23 & 22 & 23 & 24 \\\text { Tuesday } & 23 & 21 & 19 & 21 \\\text { Wednesday } & 20 & 19 & 20 & 21 \\\text { Thursday } & 18 & 19 & 20 & 19 \\\text { Friday } & 18 & 20 & 22 & 20\end{array} What is the sample mean package weight for Thursday?


A) 19 ounces
B) 20 ounces
C) 20.6 ounces
D) 21 ounces
E) 23 ounces

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Processes that are in control eliminate variations.

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A time-ordered plot of representative sample statistics is called a(n) :


A) Gantt chart.
B) simo chart.
C) control chart.
D) up-down matrix.
E) standard deviation table.

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A p-chart is used to monitor the fraction of defectives in the output of a process.

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A control chart used to monitor the number of defects per unit is the:


A) p-chart.
B) R-chart.
C) x-bar chart.
D) c-chart.
E) Gantt chart.

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Consider the following information:  Observations 123456 Num. of defects 10181315912\begin{array} { | l | c | c | c | c | c | c | } \hline \text { Observations } & 1 & 2 & 3 & 4 & 5 & 6 \\\hline \text { Num. of defects } & 10 & 18 & 13 & 15 & 9 & 12 \\\hline\end{array} The number of runs above and below the sample median is:


A) 3.
B) 4.
C) 5.
D) 6.
E) none of these.

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Organizations should work to improve process capability so that inspection efforts can become more:


A) effective.
B) efficient.
C) necessary.
D) unnecessary.
E) widespread.

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Which of the following is not a step in the control process?


A) Define what is to be controlled.
B) Compare measurements to a standard.
C) 100 percent inspection.
D) Take corrective action if necessary.
E) Evaluate corrective action.

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A quality analyst wants to construct a control chart for determining whether four machines, all producing the same product, are in control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results:  Machine  Total Defectives #123#215#329#413\begin{array} { c c } \text { Machine } & \text { Total Defectives } \\\hline \# 1 & 23 \\\# 2 & 15 \\\# 3 & 29 \\\# 4 & 13\end{array} What is the estimate of the process proportion of defectives?


A) .08
B) .06
C) .04
D) .02
E) .01

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A quality analyst wants to construct a control chart for determining whether four machines, all producing the same product, are in control with regard to a particular quality attribute. Accordingly, she inspected 1,000 units of output from each machine in random samples, with the following results:  Machine  Total Defectives #123#215#329#413\begin{array} { c c } \text { Machine } & \text { Total Defectives } \\\hline \# 1 & 23 \\\# 2 & 15 \\\# 3 & 29 \\\# 4 & 13\end{array} What are the control chart upper and lower control limits for an alpha risk of .05?


A) .0272 and .0128
B) .0287 and .0113
C) .029 and .013
D) .0303 and .0097
E) .0332 and .0068

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