Question 1

A firm becomes aware of having a surplus or shortage of employees as a result of comparing ________.

Accepted Answer

A)   availability and tasks
B)   tasks and performance
C)   skills and requirements
D)   requirements and availability

Question 2

The observation method is primarily used to gather information when mental skills play a dominant role in a job.

Accepted Answer

A) True 
 B)False

Question 3

When pay differences exist, ________ can be used to show whether jobs are substantially equal in terms of skill, effort, responsibility, or working conditions.

Accepted Answer

A)   job specifications
B)   job descriptions
C)   performance analyses
D)   specification descriptions

Question 4

Which term refers to the fundamental rethinking and radical redesign of business processes to become more competitive?

Accepted Answer

A)   reengineering
B)   total process quality
C)   total quality management
D)   management by objectives

Question 5

Job design is the process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization.

Accepted Answer

A) True 
 B)False

Question 6

What is the first step in the strategic planning process?

Accepted Answer

A)   setting specific objectives
B)   implementing long-term goals
C)   assessing the business environment
D)   determining the organizational mission

Question 7

In recent years, HR professionals have increasingly been expected to ________.

Accepted Answer

A)   serve as strategic planners
B)   handle administrative tasks
C)   implement federal guidelines
D)   act as employee advocates

Question 8

The Standard Occupational Classification (SOC)  of 2010 does not ________.

Accepted Answer

A)   reflect actual changes in the nature or organization of work activities in the economy
B)   allow organizations to seek greater recognition for their members' occupations
C)   allow organizations to seek a higher profile for their members' occupations
D)   include sweeping changes in the descriptions of nearly all current occupations

Question 9

According to many experts, which of the following best explains the growth of human resources as a profession?

Accepted Answer

A)   increasing size of the global workforce
B)   rising number of entrepreneurial businesses
C)   increasing need to comply with equality laws
D)   rising cost of health insurance and technology

Question 10

Job description information benefits HR management in all of the following ways EXCEPT ________.

Accepted Answer

A)   supporting the legality of employment practices
B)   specifying safety and health issues
C)   mandating staffing diversity
D)   identifying training needs

Question 11

AAA Services has developed and implemented an MSS system. Which of the following would LEAST likely be handled by the system?

Accepted Answer

A)   arranging transfers
B)   awarding pay increases
C)   providing online courses
D)   approving travel expenses

Question 12

What forecasting technique involves an analysis to determine whether the firm can justify filling an open position?

Accepted Answer

A)   bottom-up approach
B)   simulation
C)   Delphi technique
D)   zero-base forecasting

Question 13

The marketing department at ABC Widget Company has been assigned the task of developing a strategic plan. The marketing team has completed the first three steps of strategic planning. Which of the following steps does the marketing department need to take in order to complete the strategic planning assignment?

Accepted Answer

A)   determine the strategies needed to accomplish specific objectives
B)   evaluate the organizational mission of the ABC Widget Company
C)   establish short-term and long-term directions for the group
D)   assess the primary competitors of the ABC Widget Company

Question 14

Reengineering stresses that work should be organized around ________.

Accepted Answer

A)   functional units as opposed to corporate titles
B)   inputs as opposed to results
C)   tasks or functions as opposed to outcomes
D)   outcomes as opposed to tasks or functions

Question 15

Human resource planning is the process by which top management determines overall organizational purposes and objectives and how they are to be achieved. It is an ongoing process that is dynamic and ever changing.

Accepted Answer

A) True 
 B)False

Question 16

The EEOC defines ________ as any modification or adjustment to a job, an employment practice, or the work environment that makes it possible for an individual with a disability to enjoy an equal employment opportunity.

Accepted Answer

A)   modification adjustment
B)   reasonable accommodation
C)   essential accommodation
D)   functional accommodation

Question 17

Why are most job analyses conducted?

Accepted Answer

A)   creation of new jobs
B)   obsolescence in jobs
C)   changes in the nature of jobs
D)   requirements of upper management

Question 18

Job analysis is most often performed because of changes in the nature of jobs.

Accepted Answer

A) True 
 B)False

Question 19

Which of the following refers to the collection of tasks and responsibilities performed by one person?

Accepted Answer

A)   job
B)   position
C)   job cluster
D)   work group

Question 20

Which section in the job description includes the job title, the department, the reporting relationship, and a job number or code?

Accepted Answer

A)   job summary
B)   job identification
C)   duties performed
D)   job specification

Exam 4: Job Analysis, Strategic Planning, and Human Resource Planning

AAA Services has developed and implemented an MSS system. Which of the following would LEAST likely be handled by the system?

Correct Answer
verified

Job design is the process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization.

Correct Answer
verified

The Standard Occupational Classification (SOC) of 2010 does not ________.

Correct Answer
verified

Which term refers to the fundamental rethinking and radical redesign of business processes to become more competitive?

Correct Answer
verified

What is the first step in the strategic planning process?

Correct Answer
verified

The EEOC defines ________ as any modification or adjustment to a job, an employment practice, or the work environment that makes it possible for an individual with a disability to enjoy an equal employment opportunity.

Correct Answer
verified

Job analysis is most often performed because of changes in the nature of jobs.

Correct Answer
verified

Correct Answer
verified

Which of the following refers to the collection of tasks and responsibilities performed by one person?

Correct Answer
verified

Reengineering stresses that work should be organized around ________.

Correct Answer
verified

What forecasting technique involves an analysis to determine whether the firm can justify filling an open position?

Correct Answer
verified

In recent years, HR professionals have increasingly been expected to ________.

Correct Answer
verified

Why are most job analyses conducted?

Correct Answer
verified

When pay differences exist, ________ can be used to show whether jobs are substantially equal in terms of skill, effort, responsibility, or working conditions.

Correct Answer
verified

The observation method is primarily used to gather information when mental skills play a dominant role in a job.

Correct Answer
verified

According to many experts, which of the following best explains the growth of human resources as a profession?

Correct Answer
verified

Job description information benefits HR management in all of the following ways EXCEPT ________.

Correct Answer
verified

Human resource planning is the process by which top management determines overall organizational purposes and objectives and how they are to be achieved. It is an ongoing process that is dynamic and ever changing.

Correct Answer
verified

Which section in the job description includes the job title, the department, the reporting relationship, and a job number or code?

Correct Answer
verified

A firm becomes aware of having a surplus or shortage of employees as a result of comparing ________.

Correct Answer
verified

Exam 4: Job Analysis, Strategic Planning, and Human Resource Planning

AAA Services has developed and implemented an MSS system. Which of the following would LEAST likely be handled by the system?

Correct AnswerverifiedShow Answer

Job design is the process of determining the specific tasks to be performed, the methods used in performing these tasks, and how the job relates to other work in the organization.

Correct AnswerverifiedShow Answer

The Standard Occupational Classification (SOC) of 2010 does not ________.

Correct AnswerverifiedShow Answer

Which term refers to the fundamental rethinking and radical redesign of business processes to become more competitive?

Correct AnswerverifiedShow Answer

What is the first step in the strategic planning process?

Correct AnswerverifiedShow Answer

The EEOC defines ________ as any modification or adjustment to a job, an employment practice, or the work environment that makes it possible for an individual with a disability to enjoy an equal employment opportunity.

Correct AnswerverifiedShow Answer

Job analysis is most often performed because of changes in the nature of jobs.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following refers to the collection of tasks and responsibilities performed by one person?

Correct AnswerverifiedShow Answer

Reengineering stresses that work should be organized around ________.

Correct AnswerverifiedShow Answer

What forecasting technique involves an analysis to determine whether the firm can justify filling an open position?

Correct AnswerverifiedShow Answer

In recent years, HR professionals have increasingly been expected to ________.

Correct AnswerverifiedShow Answer

Why are most job analyses conducted?

Correct AnswerverifiedShow Answer

When pay differences exist, ________ can be used to show whether jobs are substantially equal in terms of skill, effort, responsibility, or working conditions.

Correct AnswerverifiedShow Answer

The observation method is primarily used to gather information when mental skills play a dominant role in a job.

Correct AnswerverifiedShow Answer

According to many experts, which of the following best explains the growth of human resources as a profession?

Correct AnswerverifiedShow Answer

Job description information benefits HR management in all of the following ways EXCEPT ________.

Correct AnswerverifiedShow Answer

Human resource planning is the process by which top management determines overall organizational purposes and objectives and how they are to be achieved. It is an ongoing process that is dynamic and ever changing.

Correct AnswerverifiedShow Answer

Which section in the job description includes the job title, the department, the reporting relationship, and a job number or code?

Correct AnswerverifiedShow Answer

A firm becomes aware of having a surplus or shortage of employees as a result of comparing ________.

Correct AnswerverifiedShow Answer

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