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Which of the following best describes the digital social graph?


A) a person's direct and indirect relationships
B) all of a person's closest digital relationships
C) a mapping of all online social relationships
D) all of the online and offline relationships a person has
E) all of the relationships in an online community

Correct Answer

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What is the primary benefit to consumers of disintermediation?


A) faster service
B) lower costs
C) higher quality
D) greater choices
E) None, disintermediation primarily benefits manufacturers.

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Which of the following is a marketing format that uses banner ads and pop-ups with interactive features?


A) search engine ads
B) video ads
C) rich media ads
D) e-mail ads
E) display ads

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Transaction brokers


A) generate revenue from advertising or from directing buyers to sellers.
B) save users money and time by processing online sales transactions.
C) provide a digital environment where buyers and sellers can establish prices for products.
D) sell physical products directly to consumers or individual businesses.
E) provide online meeting places where people with similar interests can communicate.

Correct Answer

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Which of the following social commerce features allows social network sites to gather and distribute to others information about which products a user likes and dislikes?


A) social sign-on
B) collaborative shopping
C) network notification
D) social search
E) newsfeed

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Reducing the business process layers in a distribution channel is called


A) disintermediation.
B) BPR.
C) market segmentation.
D) network effects.
E) market transparency.

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Switching costs are the merchants' costs of changing prices.

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The Internet enables ________ marketing, by leveraging the fact that there is always some demand, however small, for a product.


A) long-tail
B) behavioral
C) crowdsource
D) prediction
E) lead generation

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The integration of video, audio, and text marketing messages into a single marketing message and consumer experience describes which dimension of e-commerce technology?


A) ubiquity
B) personalization/customization
C) richness
D) interactivity
E) social technology

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In which of the following Internet business models does a merchant create an online digital environment that enables people with like interests to share information?


A) community provider
B) service provider
C) market creator
D) transaction broker
E) portal

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