Question 1

The KISS formula refers to Keep It Short and ____________________.

Accepted Answer

The answer of The KISS formula refers to Keep It...

Question 2

To sound professional and businesslike, you should try to use common expressions such as easier said than done, last but not least, and think outside the box.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following is an example of an effective, businesslike expression?

Accepted Answer

A)  Pursuant to your request 
B)  In accordance with your wishes 
C)  With reference to 
D)  None of these choices

Question 4

Which of the following sentences does not contain a long lead-in?

Accepted Answer

A)  I am writing this e-mail message to inform you that our meeting time has been changed.
B)  Please be advised that our meeting time has changed.
C)  Our meeting time has been changed.
D)  You might be interested to learn that our meeting time has been changed.

Question 5

What should you do to make a business message clear?

Accepted Answer

A)  Keep your message short and simple.
B)  Dump trite business phrases.
C)  Avoid clichés, slang, and buzzwords.
D)  All of these choices

Question 6

Which of the following sentences does not contain any slang or buzzwords?

Accepted Answer

A)  I can't believe that I totally bombed my presentation.
B)  We need to do everything possible to stay ahead of our competition.
C)  We hope to incentivize our employees to work hard to meet the project deadline.
D)  I hope we don't get burned, but we really need this paradigm shift.

Question 7

Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

Accepted Answer

A) True 
 B)False

Question 8

Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Khalida checking for?

Accepted Answer

A)  Conciseness 
B)  Format 
C)  Clarity 
D)  Vigor

Question 9

____________________ such as exception to the rule and pass with flying colors are expressions that have become exhausted by overuse and that can be difficult to explain, especially to those who are new to our culture.

Accepted Answer

The answer of ____________________ such as exception to the rule...

Question 10

To add exuberance to your business documents, freely use words such as totally, definitely, extremely, and actually.

Accepted Answer

A) True 
 B)False

Question 11

Which of the following represents the best business writing?

Accepted Answer

A)  This e-mail message is to inform you that the CEO will be visiting our branch tomorrow.
B)  The CEO will be visiting our branch tomorrow.
C)  You should be aware that the CEO will be visiting our branch tomorrow.
D)  The CEO will be visiting our branch tomorrow for a period of three hours.

Question 12

You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following items is not parallel with the others?

Accepted Answer

A)  Links to important pages on our company's website 
B)  Photos showing customers using our products 
C)  We will hold a weekly prize giveaway 
D)  Information about upcoming events

Question 13

Concise messages are easier to read and comprehend than wordy messages.

Accepted Answer

A) True 
 B)False

Question 14

The first word of every item in a numbered or bulleted list should be capitalized.

Accepted Answer

A) True 
 B)False

Question 15

What is an advantage of concise business messages?

Accepted Answer

A)  Concise messages are easier to read.
B)  Concise messages save reading time and, thus, money.
C)  Concise messages are easier to understand.
D)  All of these are advantages of concise business messages.

Exam 6: Revising Business Messages

Concise messages are easier to read and comprehend than wordy messages.

Correct Answer
verified

Which of the following sentences does not contain a long lead-in?

Correct Answer
verified

What is an advantage of concise business messages?

Correct Answer
verified

To add exuberance to your business documents, freely use words such as totally, definitely, extremely, and actually.

Correct Answer
verified

To sound professional and businesslike, you should try to use common expressions such as easier said than done, last but not least, and think outside the box.

Correct Answer
verified

What should you do to make a business message clear?

Correct Answer
verified

Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Khalida checking for?

Correct Answer
verified

Which of the following represents the best business writing?

Correct Answer
verified

Which of the following sentences does not contain any slang or buzzwords?

Correct Answer
verified

The first word of every item in a numbered or bulleted list should be capitalized.

Correct Answer
verified

____________________ such as exception to the rule and pass with flying colors are expressions that have become exhausted by overuse and that can be difficult to explain, especially to those who are new to our culture.

Correct Answer
verified

Which of the following is an example of an effective, businesslike expression?

Correct Answer
verified

The KISS formula refers to Keep It Short and ____________________.

Correct Answer
verified

You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following items is not parallel with the others?

Correct Answer
verified

Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

Correct Answer
verified

Exam 6: Revising Business Messages

Concise messages are easier to read and comprehend than wordy messages.

Correct AnswerverifiedShow Answer

Which of the following sentences does not contain a long lead-in?

Correct AnswerverifiedShow Answer

What is an advantage of concise business messages?

Correct AnswerverifiedShow Answer

To add exuberance to your business documents, freely use words such as totally, definitely, extremely, and actually.

Correct AnswerverifiedShow Answer

To sound professional and businesslike, you should try to use common expressions such as easier said than done, last but not least, and think outside the box.

Correct AnswerverifiedShow Answer

What should you do to make a business message clear?

Correct AnswerverifiedShow Answer

Khalida is sending an e-mail message to a client. Before sending it, she wants to make sure that she has made her point in the fewest possible words. What is Khalida checking for?

Correct AnswerverifiedShow Answer

Which of the following represents the best business writing?

Correct AnswerverifiedShow Answer

Which of the following sentences does not contain any slang or buzzwords?

Correct AnswerverifiedShow Answer

The first word of every item in a numbered or bulleted list should be capitalized.

Correct AnswerverifiedShow Answer

____________________ such as exception to the rule and pass with flying colors are expressions that have become exhausted by overuse and that can be difficult to explain, especially to those who are new to our culture.

Correct AnswerverifiedShow Answer

Which of the following is an example of an effective, businesslike expression?

Correct AnswerverifiedShow Answer

The KISS formula refers to Keep It Short and ____________________.

Correct AnswerverifiedShow Answer

You have created a bulleted list showing features that you are including on your company's Facebook page. Which of the following items is not parallel with the others?

Correct AnswerverifiedShow Answer

Headings are used only in reports; they are never used in letters, memos, or e-mail messages.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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