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____________________ is the process of analyzing whether your message achieves its purpose.

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Empty space on a page is called ____________________ space, which can improve readability.

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Which of the following sentences does not contain any trite business phrases? 


A) We received your application for the management position.
B) As per your request, we are processing your application for the management position.
C) Every effort will be made to process your application for the management position shortly.
D) Thank you in advance for your interest in our management position.

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One important part of the revising process is to test for ________ to make sure that your message will be immediately understood by the reader.


A) clarity 
B) conciseness 
C) mechanics 
D) punctuation

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A

Which of the following is a goal of business writing? 


A) To impress your reader 
B) To keep your writing short and simple 
C) To maintain a formal tone by using indirect, pompous language 
D) All of these choices are goals of business writing.

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One way to achieve clarity is to use passive-voice sentences in your messages.

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Which of the following represents the best business writing? 


A) Thank you in advance for considering my application for the finance position.
B) Enclosed are three samples of our fabric.
C) Do you know what her phone call was in reference to? 
D) Pursuant to your request, we have added you to our mailing list.

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The sentence Every effort will be made to ship your package by the end of the day could be made more effective by eliminating a(n)  


A) trite business phrase.
B) flabby expression.
C) redundancy.
D) opening filler.

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____________________ a document involves correcting its grammar, spelling, punctuation, format, and mechanics.

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During Phase 3 of the 3-x-3 writing process, Jamar is correcting his document's grammar, spelling, punctuation, format, and mechanics. What is Jamar doing? 


A) Proofreading 
B) Evaluating 
C) Editing 
D) Anticipating

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Today's advanced spell checkers are capable of identifying all spelling errors.

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____________________ is composed of informal words with arbitrary and extravagantly changed meanings, such as snarky or getting burned. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

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You are preparing a business proposal to submit to your company's board of directors. Explain why proofreading it carefully is important. What should you look for in your proofreading? Describe five techniques you will use to proofread this complex document.

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Student answers will vary. Proofreading involves correcting its grammar, spelling, punctuation, format, and mechanics. This business proposal should be proofread carefully to ensure that it is error free. Error-free documents project professionalism and will make a better impression on the audience. While proofreading, look for problems in these areas: 1) Spelling 2) Grammar 3) Punctuation 4) Names and numbers 5) Format Proofreading Techniques for Complex Documents: 1) Print a copy, preferably double-spaced, and set it aside for at least a day. 2) Allow adequate time to proofread carefully. 3) Be psychologically prepared to find errors. 4) Read the message at least twice⎯once for word meanings and once for grammar/mechanics. For very long documents (book chapters and long articles or reports), read a third time to verify consistency in formatting. 5) Reduce your reading speed. Concentrate on individual words rather than ideas. 6) Because this business proposal must be perfect, enlist a proofreading buddy. Have someone read the message aloud. Spell names and difficult words, note capitalization, and read punctuation. 7) Use standard proofreading marks to indicate changes.

What is an advantage of creating well-designed documents? 


A) Well-designed documents are easier to read.
B) Well-designed documents are easier to comprehend.
C) Well-designed documents make the writer look well-organized and intelligent.
D) All of these are advantages of a well-designed document.

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D

The sentence In the event that you pass the CPA exam, please consider applying again could be made more effective by eliminating a(n)  


A) opening filler.
B) redundancy.
C) long lead-in.
D) flabby expression.

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Sentence beginnings such as there is, there are, and it is are examples of opening ____________________.

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In the sentence It is absolutely essential that you turn your expense claim in by Friday, the expression absolutely essential is redundant.

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Expressions such as due to the fact that and in the near future can help your business documents sound more professional.

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The following is an example of effective business writing: As per your request, further instructions will be sent to you under separate cover.

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Some experts recommend spending about half the total composition time editing, proofreading, and evaluating a document.

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