Question 1

________ refers to the departure from rational theory that produces suboptimal decisions.

Accepted Answer

A)   Uncertainty
B)   Satisficing
C)   Dogmatism
D)   Bias
E)   Bounded rationality

Question 2

An advantage of the nominal group technique is that ________.

Accepted Answer

A)   it prevents members from questioning the validity of others' ideas
B)   it allows members to know why individuals voted the way they did
C)   discussions are structured and feedback on the ideas are not immediately gathered
D)   it is suitable for teams whose group members are geographically dispersed
E)   it provides the option of supporting or rejecting an idea without fear of recrimination E

Question 3

A graphic decision-making tool used to evaluate decisions containing a series of steps is known as a ________.

Accepted Answer

A)   decision support system
B)   decision theory
C)   morphological box
D)   decision tree
E)   Delphi chart

Question 4

Becky is leading her team in an open discussion on the possibilities of implementing flexible work hours for her department. One of the team members keeps interrupting with negative feedback on the suggested ideas. He is breaking the cardinal rule of ________.

Accepted Answer

A)   scapegoating
B)   brainstorming
C)   crowdsourcing
D)   groupthinking
E)   the Delphi technique

Question 5

What factors must management consider when generating problem-solving alternatives?

Accepted Answer

Managers should be aware of the followin...

Question 6

Ideal decision makers ________.

Accepted Answer

A)   preserve the status quo
B)   allow others to make decisions for them
C)   accept little outside help in making decisions
D)   are characterized by reason and sound judgment
E)   make decisions that will only enhance their value in the firm

Question 7

Decisions which are made through consensus usually take less time than those made by a single individual.

Accepted Answer

A) True 
 B)False

Question 8

Naomi leads a team of software developers. Because of the sudden increase in the number of projects over the last few weeks, the team will need to work additional hours in order to meet the various deadlines. She asks her team members to write down their individual ideas on whether they should extend their daily work hours, or simply work on Saturday for the next two months. They are also encouraged to come up with other solutions that can help them solve the problem. Which of the following methods of decision making is Naomi most likely using?

Accepted Answer

A)   the Delphi technique
B)   the nominal group technique
C)   brainstorming
D)   groupthinking
E)   controlled creativity

Question 9

________ occurs when an individual makes a decision that is not optimal, but is good enough.

Accepted Answer

A)   Loss aversion
B)   Satisficing
C)   Intuition
D)   Bias
E)   Unrealistic optimism

Question 10

All the English teachers at Springfield High School jointly developed and agreed on the standards that students must achieve in order to graduate to the next grade. This is an example of ________.

Accepted Answer

A)   bounded rationality
B)   consensus
C)   rules of thumb
D)   intuitive decision making
E)   groupthink

Question 11

Which of the following best describes the authority factors that limit the number of problem-solving alternatives available?

Accepted Answer

A)   The orders issued by a manager's supervisor are unclear.
B)   The level of organizational technology is inadequate for certain alternatives.
C)   The physical facilities of an organization are inappropriate for certain alternatives.
D)   A manager's superior tells the manager that a certain alternative is not feasible.
E)   The chosen alternative is too costly for the organization.

Question 12

A programmed decision is typically a one-shot structured decision that is usually less structured than a nonprogrammed decision.

Accepted Answer

A) True 
 B)False

Question 13

Why is decision making such a difficult skill and role for all managers, but primarily difficult for new managers?

Accepted Answer

Decision making can be risky. The incorr...

Question 14

The broader the scope of a decision, ________.

Accepted Answer

A)   the higher the level of the manager responsible for making it
B)   the higher are the number of decision makers involved
C)   the lesser are the number of management levels
D)   the quicker a decision is made
E)   the larger is the workforce responsible for making it

Question 15

A donation of $1 million has been made to the hospital where Joe is CEO. In determining how to best allocate and utilize the funds, Joe will be making a ________ decision.

Accepted Answer

A)   programmed
B)   nonprogrammed
C)   routine
D)   scheduled
E)   unscheduled

Question 16

The proportion of the total management system that a decision will affect is called the ________.

Accepted Answer

A)   scope of the decision
B)   unity of command
C)   span of control
D)   level of management
E)   discretionary area

Question 17

Having too many alternatives may demotivate decision makers, which harms decision making. This is known as the ________.

Accepted Answer

A)   bandwagon effect
B)   confirmation bias
C)   paradox of choice
D)   loss aversion effect
E)   overconfidence bias

Question 18

Groupthink is a group decision-making process in which group decisions can be of higher quality than individual decisions thanks to the group members' efforts to maintain friendly relationships among themselves.

Accepted Answer

A) True 
 B)False  False

Question 19

While decisions arrived at through consensus are said to have an advantage of being better because they include the input of several individuals, which of the following is a disadvantage of consensus decisions?

Accepted Answer

A)   Commitment
B)   Decreased input
C)   Habit
D)   Increased judgment
E)   Time

Question 20

Overconfidence is the tendency to ________.

Accepted Answer

A)   believe certain outcomes because others believe the same
B)   search for information that supports one's preconceived beliefs
C)   believe that our forecasts for future events are better than they truly are
D)   strongly prefer avoiding losses rather than acquiring gains
E)   believe that one is less susceptible to risk than others C

Exam 6: Making Decisions

________ refers to the departure from rational theory that produces suboptimal decisions.

Correct Answer
verified

An advantage of the nominal group technique is that ________.

Correct Answer
verified
E

A graphic decision-making tool used to evaluate decisions containing a series of steps is known as a ________.

Correct Answer
verified

Becky is leading her team in an open discussion on the possibilities of implementing flexible work hours for her department. One of the team members keeps interrupting with negative feedback on the suggested ideas. He is breaking the cardinal rule of ________.

Correct Answer
verified

What factors must management consider when generating problem-solving alternatives?

Correct Answer
verified
Managers should be aware of the followin...
View Answer

Ideal decision makers ________.

Correct Answer
verified

Decisions which are made through consensus usually take less time than those made by a single individual.

Correct Answer
verified

Correct Answer
verified

________ occurs when an individual makes a decision that is not optimal, but is good enough.

Correct Answer
verified

All the English teachers at Springfield High School jointly developed and agreed on the standards that students must achieve in order to graduate to the next grade. This is an example of ________.

Correct Answer
verified

Which of the following best describes the authority factors that limit the number of problem-solving alternatives available?

Correct Answer
verified

A programmed decision is typically a one-shot structured decision that is usually less structured than a nonprogrammed decision.

Correct Answer
verified

Why is decision making such a difficult skill and role for all managers, but primarily difficult for new managers?

Correct Answer
verified
Decision making can be risky. The incorr...
View Answer

The broader the scope of a decision, ________.

Correct Answer
verified

A donation of $1 million has been made to the hospital where Joe is CEO. In determining how to best allocate and utilize the funds, Joe will be making a ________ decision.

Correct Answer
verified

The proportion of the total management system that a decision will affect is called the ________.

Correct Answer
verified

Having too many alternatives may demotivate decision makers, which harms decision making. This is known as the ________.

Correct Answer
verified

Groupthink is a group decision-making process in which group decisions can be of higher quality than individual decisions thanks to the group members' efforts to maintain friendly relationships among themselves.

Correct Answer
verified
False

While decisions arrived at through consensus are said to have an advantage of being better because they include the input of several individuals, which of the following is a disadvantage of consensus decisions?

Correct Answer
verified

Overconfidence is the tendency to ________.

Correct Answer
verified
C

Exam 6: Making Decisions

________ refers to the departure from rational theory that produces suboptimal decisions.

Correct AnswerverifiedShow Answer

An advantage of the nominal group technique is that ________.

Correct AnswerverifiedE

A graphic decision-making tool used to evaluate decisions containing a series of steps is known as a ________.

Correct AnswerverifiedShow Answer

Becky is leading her team in an open discussion on the possibilities of implementing flexible work hours for her department. One of the team members keeps interrupting with negative feedback on the suggested ideas. He is breaking the cardinal rule of ________.

Correct AnswerverifiedShow Answer

What factors must management consider when generating problem-solving alternatives?

Correct AnswerverifiedManagers should be aware of the followin...View AnswerShow Answer

Ideal decision makers ________.

Correct AnswerverifiedShow Answer

Decisions which are made through consensus usually take less time than those made by a single individual.

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

________ occurs when an individual makes a decision that is not optimal, but is good enough.

Correct AnswerverifiedShow Answer

All the English teachers at Springfield High School jointly developed and agreed on the standards that students must achieve in order to graduate to the next grade. This is an example of ________.

Correct AnswerverifiedShow Answer

Which of the following best describes the authority factors that limit the number of problem-solving alternatives available?

Correct AnswerverifiedShow Answer

A programmed decision is typically a one-shot structured decision that is usually less structured than a nonprogrammed decision.

Correct AnswerverifiedShow Answer

Why is decision making such a difficult skill and role for all managers, but primarily difficult for new managers?

Correct AnswerverifiedDecision making can be risky. The incorr...View AnswerShow Answer

The broader the scope of a decision, ________.

Correct AnswerverifiedShow Answer

A donation of $1 million has been made to the hospital where Joe is CEO. In determining how to best allocate and utilize the funds, Joe will be making a ________ decision.

Correct AnswerverifiedShow Answer

The proportion of the total management system that a decision will affect is called the ________.

Correct AnswerverifiedShow Answer

Having too many alternatives may demotivate decision makers, which harms decision making. This is known as the ________.

Correct AnswerverifiedShow Answer

Groupthink is a group decision-making process in which group decisions can be of higher quality than individual decisions thanks to the group members' efforts to maintain friendly relationships among themselves.

Correct AnswerverifiedFalse

While decisions arrived at through consensus are said to have an advantage of being better because they include the input of several individuals, which of the following is a disadvantage of consensus decisions?

Correct AnswerverifiedShow Answer

Overconfidence is the tendency to ________.

Correct AnswerverifiedC

Correct Answer
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E

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Managers should be aware of the followin...
View Answer

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Decision making can be risky. The incorr...
View Answer

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False

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C