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According to Taylor, the most effective companies have


A) supervisors who oversee multiple areas.
B) detailed procedures and work practices developed by engineers.
C) employees who oversee the work of supervisors.
D) a lack of time for goal setting.
E) minimal work incentives as they are distracting.

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Commissions, profit sharing, and stock options are all rewards based on competency.

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________ occurs when the source of motivation is controlled by the individual and experienced from the activity itself.


A) Reward
B) Intrinsic motivation
C) Performance increase
D) Extrinsic motivation
E) Unexpected effect

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Which of the following is a potential reason for lower task proficiency when using job rotation?


A) Lower training costs.
B) Employees are always assigned tasks that match their aptitude.
C) Employees have more time to perfect their performance for the various tasks.
D) The impact of attention residue.
E) It is easier to measure individual accountability.

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One problem with job specialization is that many jobs are so specialized they become tedious which leads to increased motivation.

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Employees are more likely to feel meaningfulness in jobs with a high degree of task variety, task identity, and task significance.

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Why don't organizational rewards improve motivation or performance very much?


A) Employees see a decrease in firm performance when there are rewards.
B) Employees see a lack of alignment with the organization's success.
C) Employees think their compensation is tied to the firm's prosperity.
D) Employees perceive a weak connection between their effort and the reward.
E) Employees receive increased pay reductions during prosperous times.

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Self-leadership behaviors are more frequently found in people who


A) are younger rather than older.
B) have higher levels of conscientiousness personality.
C) have an external locus of control.
D) lack self-efficacy.
E) lack self-esteem.

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A significant weakness with Frederick Winslow Taylor's theory of scientific management is that it


A) fails to address the problem that highly specialized jobs can reduce employee motivation.
B) gives too much decision-making power to employees rather than management.
C) relies too much on team-work rather than individual behaviour and performance.
D) it is too abstract to be applicable to the real world.
E) has too much focus on organizational effectiveness.

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________ can directly contribute to a feeling of experienced responsibility.


A) Job feedback
B) Task significance
C) Autonomy
D) Task identity
E) Knowledge of results

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Job enlargement mainly increases which of the following?


A) autonomy
B) affiliation
C) job feedback
D) growth-need strength
E) skill variety

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Mack is a new head of information technology (IT) operations at a regional retail firm. He has inherited a unit that has low morale, poor performance, and high turnover. He needs to find a way to empower his employees. Based on the information below, identify which dimension he has chosen to employ. -The previous IT manager was known for micromanaging employees, such as controlling the priority of each employee's daily tasks. Mack adopted a different style by giving employees more control over setting daily priorities in their own jobs. This is an example of


A) meaning.
B) self-determination.
C) competence.
D) impact.
E) job rotation.

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Johnson Inc. has introduced job rotation to the line workers. Management is hoping that they will see less injuries and improved


A) attention to detail.
B) attendance.
C) workforce flexibility.
D) communication.
E) attrition rates.

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Mack is a new head of information technology (IT) operations at a regional retail firm. He has inherited a unit that has low morale, poor performance, and high turnover. He needs to find a way to empower his employees. Based on the information below, identify which dimension he has chosen to employ. -The previous IT manager rarely held meetings, except to lecture to employees and give them news. Mack takes a different approach. He holds more frequent meetings where employees are asked for their ideas to make the IT system more effective for internal clients. He also asks employees for their candid views on the company's strategies, then summarizes and conveys to more senior executives in the company. These meetings will likely give employees are greater sense of ________


A) meaning.
B) self-determination.
C) independence.
D) impact.
E) capacity.

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