Question 1

The Hawthorne researchers concluded there were two levels of complaints:

Accepted Answer

A)   important and unimportant
B)   latent and psychological
C)   personal and formal
D)   pessimistic and optimistic
E)   manifest and latent

Question 2

The opportunity to "let off steam"
made the Western Electric Workers feel better about their situation even though it had not changed.

Accepted Answer

A) True 
 B)False

Question 3

The manifest level of communication involves the psychological form of a complaint.

Accepted Answer

A) True 
 B)False

Question 4

Concerning the "bank wiring room" studies, the Hawthorne researchers concluded that:

Accepted Answer

A)   restriction of output was deliberate
B)   output was set by the group, regardless of management's expectations
C)   workers smoothed out production reports
D)   the group had methods to enforce discipline
E)   all of the above

Question 5

The human-relations advocates felt that in the past there had been too much stress placed on a manager's technical skills.

Accepted Answer

A) True 
 B)False

Question 6

What can managers learn from the results of the interviewing program initiated by Elton Mayo?
Chapter 14
The Search for
Organizational Integration

Accepted Answer

Managers can learn several valuable less...

Question 7

Mayo sought the same goals as Taylor; that is, collaboration and cooperation.

Accepted Answer

A) True 
 B)False

Exam 13: The Hawthorne Studies

The Hawthorne researchers concluded there were two levels of complaints:

Correct Answer
verified

The human-relations advocates felt that in the past there had been too much stress placed on a manager's technical skills.

Correct Answer
verified

Concerning the "bank wiring room" studies, the Hawthorne researchers concluded that:

Correct Answer
verified

What can managers learn from the results of the interviewing program initiated by Elton Mayo? Chapter 14 The Search for Organizational Integration

Correct Answer
Answered by ExamLex AI
Managers can learn several valuable less...
View Answer

Mayo sought the same goals as Taylor; that is, collaboration and cooperation.

Correct Answer
verified

The opportunity to "let off steam" made the Western Electric Workers feel better about their situation even though it had not changed.

Correct Answer
verified

The manifest level of communication involves the psychological form of a complaint.

Correct Answer
verified

Exam 13: The Hawthorne Studies

The Hawthorne researchers concluded there were two levels of complaints:

Correct AnswerverifiedShow Answer

The human-relations advocates felt that in the past there had been too much stress placed on a manager's technical skills.

Correct AnswerverifiedShow Answer

Concerning the "bank wiring room" studies, the Hawthorne researchers concluded that:

Correct AnswerverifiedShow Answer

What can managers learn from the results of the interviewing program initiated by Elton Mayo? Chapter 14 The Search for Organizational Integration

Correct AnswerAnswered by ExamLex AIManagers can learn several valuable less...View AnswerShow Answer

Mayo sought the same goals as Taylor; that is, collaboration and cooperation.

Correct AnswerverifiedShow Answer

The opportunity to "let off steam" made the Western Electric Workers feel better about their situation even though it had not changed.

Correct AnswerverifiedShow Answer

The manifest level of communication involves the psychological form of a complaint.

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
Answered by ExamLex AI
Managers can learn several valuable less...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
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