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Exclusive dealing occurs when a small appliance manufacturer requires a retailer to carry its entire line of appliances in order to stock its popular ice cream maker.

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All services (because they are intangible) are sold through a direct distribution channel.

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Avon products can be purchased through its sales force, at its retail operations, and on the Internet, but not at every outlet that might like to carry the Avon line of products. Avon uses ______ distribution.


A) exclusive
B) intensive
C) direct
D) selective
E) horizontal

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A channel consisting of only producer and final customer, with no middlemen providing assistance, is called _____ distribution.


A) selective
B) indirect
C) horizontal
D) direct
E) administered

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For which of the following products will its manufacturer most likely choose exclusive distribution?


A) mystery novels
B) charcoal
C) a brand of luxury automobile
D) knee pads
E) gardening magazines

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The distribution channel used when the Sessions Folk Gallery buys Okra-Dokies, jewelry made from okra pods, from the artist who crafts them to sell to its customers is:


A) producer to consumer.
B) producer to retailer to consumer.
C) producer to wholesaler to retailer to consumer.
D) producer to agent to retailer to consumer.
E) producer to agent to wholesaler to retailer to consumer.

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Which of the following channels for consumer goods is used when Mars candies' sells M&M candies at its Web site, www.colorworks.com?


A) from producer to consumer
B) from producer to retailer to consumer
C) from producer to agent to retailer to consumer
D) from producer to wholesaler to retailer to consumer
E) from producer to agent to wholesaler to retailer to consumer

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Which of the following is a possible source of channel power?


A) an integrated Web site
B) authorizing uncooperative firms to be penalized
C) generic branding
D) channel shrinkage
E) a mechanistic organizational structure

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According to the text, middlemen are most meaningfully classified on the basis of:


A) prices charged to their customers.
B) geographic area served.
C) whether they take title to the products they handle.
D) number of different customers served.
E) type of customer service demanded of producers.

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The distribution channel used when the manufacturer of art supplies sells its product direct to customers through mail orders is:


A) producer to consumer.
B) producer to retailer to consumer.
C) producer to wholesaler to retailer to consumer.
D) producer to agent to retailer to consumer.
E) producer to agent to wholesaler to retailer to consumer.

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If a music store had to carry the complete line of records produced by Artemis Records in order to carry the latest Warren Zevon compilation CD, this would be an example of a(n) :


A) exclusive dealing agreement.
B) exclusive-territory policy.
C) intensive distribution strategy.
D) tying contract.
E) horizontal conflict.

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_____ refers to when middlemen diversify by adding product lines not traditionally carried by their type of business.


A) Vertical conflict
B) Market integration
C) Off-product retailing
D) Horizontal cooperation
E) Scrambled merchandising

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In 1989, Seeds of Change started with a simple mission: "To preserve biodiversity and promote sustainable, organic agriculture." With its ever-expanding line of Certified Organic Foods, it has stayed True to its mission. It uses only the freshest, select, organic ingredients. All are great tasting and healthy and just as nature intended. Seeds of Change also seeks out unique ingredients such as quinoa, an ancient and little-known South American grain that is high in protein and a valuable source of many amino acids. By using quinoa, Seeds of Change is helping to preserve a nutritious food that might have otherwise been lost for future generations. In close collaboration with an extensive network of certified organic seed growers and plant breeders, Seeds of Change cultivates, studies, refines, and expands the products it provides to consumers. -When Seeds of Change sells in products in Whole Food Markets is using a(n) _____ channel.


A) flexible
B) inflexible
C) intensive
D) direct
E) indirect

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Worldwide Travel Agency, ReMax real estate agency, and Jonson Equipment Brokerage Company are all examples of:


A) agent middlemen.
B) consumer products brokers.
C) "do-it-yourself" distributors.
D) distribution facilitators.
E) merchant middlemen.

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For which of the following products would direct distribution be most advantageous?


A) a private tutoring service
B) lace and satin fabric for making dresses
C) dog food for overweight dogs
D) chewing gum
E) leather sandals

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Midnight Physicians provides medical treatment for patients who are unable to see a doctor during the hours doctors' offices are usually open. Midnight Physicians uses a(n) _____ channel of distribution.


A) flexible
B) direct
C) hierarchical
D) administered
E) indirect

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Vertical conflict occurs when firms at one level of the channel argue with firms at another level.

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Some retailers demand producers pay a so-called _____ _____ in order to get their products placed on the store's shelves.

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slotting f...

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Which of the following statements about the intensity of distribution is True?


A) The degrees of intensity span an entire continuum.
B) Intensive distribution is not possible at the wholesale level.
C) A firm should use the same degree of intensity at each successive level of distribution.
D) The intensity of distribution refers to whether a pull strategy will be used.
E It the first two steps in designing a channel have been followed carefully, a manager should have no . difficulty in establishing the appropriate intensity of distribution.

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Another term for gray marketing is:


A) buyback exporting.
B) countertrading.
C) export disintermediation.
D) dumping.
E) export diversion.

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