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Software is an opinion about how data are represented, organized, and manipulated

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Briefly define the notion of Systemic Effects and provide an example to illustrate your definition.

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Systemic effects represent the fact that...

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IT includes which of the following?


A) Recorded data
B) Software
C) An organization's structure
D) Users
E) Paper and pencil

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Which of the following is NOT one of the components of Information Systems?


A) The collection of beliefs, expectations and values shared by the members of an organization
B) The individuals or groups directly involved
C) The organizational design, reporting, and relationships
D) Both processing and telecommunications equipment
E) Software used to manage data, information, and decision making.

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We have used the model below to aid in the analysis of information systems and how they interact with each other. Please fill in the missing components and describe all four components of an information system.

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A. Technology: Hardware, software and te...

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Why is constant re-evaluation of Information Systems necessary?

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The design and use of an IS should be se...

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We have defined Information Systems (IS) as socio-technical systems. What does the term "socio-technical" mean in this definition?


A) That an IS is designed and built by people
B) That an IS is enabled by IT
C) That an IS has two subsystems, a social and technical one
D) That an IS is generally built for the greater good of society
E) That an IS requires that users be technically trained.

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When designing an information system you must optimize the IS as a whole, not each individual component. This is because the components of an IS interact with one another. We have termed this phenomenon:


A) Systemic effects
B) Component interrelationship
C) The architecture of the IS
D) Mutual component dependency
E) Enabler effects

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A third-order change includes which of the following components:


A) Process and IT
B) IT, Structure, and People
C) Process, People, IT, and Structure
D) IT, People, Process, and Environment
E) IT and People

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Which of the following is NOT defined as relating to Information Technology?


A) Servers (webservers, fileservers, etc.)
B) User equipment (PCs, cell phones, etc.)
C) Telecommunication equipment (Routers, Switches, cables, etc.)
D) People (Users, Managers, etc.)
E) Software (Windows, Microsoft Office, etc.)

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Why do managers need to consider the context in which the organization is embedded when making an information systems decision?


A) A genuine understanding of the people involved, their skills, interests, and motivations is necessary when designing and implementing a new information systems.
B) Every organization is unique and the type of information systems the firm needs depends on its unique characteristics
C) The user resistance, incentive systems, and relationships within the information systems are crucial to information systems success
D) So that managers can stay abreast of current developments
E) To identify best practices so that all companies in a given industry can work to become more identical to each other.

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Define "information systems" and provide an example of formal information system.

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Information Systems are formal, socio-te...

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"Systemic effects" refers to:


A) The interdependence of the four components of information systems
B) The achievement of the goals of information systems
C) The effects of external environment on information systems implementation
D) The effects of firm strategy on information systems success
E) The effects of business output on business input

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When second order change occurs, only the manner in which the process is performed changes, making it relatively easy to envision, justify, and manage.

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Please draw the socio-technical system diagram to show the components of information systems and the interaction among the components, and define a "third-order" information systems and organizational change?

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A third-order change is the change invol...

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Various levels of organizational change can be brought about by the introduction of new IT. They include:


A) Intermediate
B) Integrate
C) Input
D) Interface
E) Transform

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B

First order change is the easiest to manage because:


A) Employees are typically trained when it occurs
B) Employees are typically on board and committed to it
C) The introduction on an IT innovation only impacts people
D) The introduction on an IT innovation only impacts structure
E) The introduction on an IT innovation only impacts process

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E

The following is an example of an informal Information Systems


A) Facebook
B) Your university's bursar system
C) Amazon.com's billing system
D) Wal-Mart's inventory system
E) The Internal Revenue Service income tax processing system

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Why do modern organizations build IT-enabled Information Systems?


A) To increase efficiency
B) To improve effectiveness
C) To comply with external requirements, such as regulations
D) All of the above
E) Only A and B

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D

The organizational structure component includes the organization's culture.

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