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A patient's insurance card usually shows


A) the name of the payer's representative.
B) the date the policyholder first paid a premium or copayment.
C) member identification number.
D) the former employer's name.

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What means are available for completing an encounter form?


A) tablets
B) paper forms
C) laptops
D) all of these are correct

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Identify the person/entity that must authorize providers to release a patient's PHI for TPO purposes.


A) the patient
B) the physician
C) none of these; they do not need authorization
D) the health plan

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Another term for prior authorization number is


A) referral waiver.
B) supplemental number.
C) certification number.
D) self-pay.

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Another term for insured or subscriber is


A) parent.
B) established patient.
C) new patient.
D) policyholder.

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If an employed patient has coverage under two insurance plans, one the employer's plan and the other a government plan, the primary plan is


A) the government plan.
B) the employer's plan.
C) the plan with the lowest premium.
D) the plan in effect for the patient the longest.

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What type of number is assigned to a HIPAA 270 electronic transaction?


A) trace number
B) identification number
C) transaction number
D) payer number

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In what format does an encounter form come?


A) PDA only
B) paper only
C) paper and/or electronic
D) electronic only

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Assignment of benefits authorizes


A) the payer to send payments directly to the patient.
B) none of these are correct.
C) the physician to give patients completed claim forms to send to payers.
D) the physician to file claims for a patient and receive direct payments from the payer.

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Identify the factor that does not determine a patient's copayment.


A) whether the provider is in the patient's network
B) the type of service
C) the length of time the patient has been seeing the practice
D) none of these

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The initial step in establishing financial responsibility is to


A) complete the patient ledger.
B) assign the medical codes.
C) Verify the patient's eligibility for insurance benefits.
D) issue patient statements.

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Identify the means by which practices can be sure that all visits have been entered in the practice management program.


A) examination
B) all of these are correct
C) prenumbering
D) superbills

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Charging TOS payments depends on


A) whether the office allows TOS payments.
B) the provision of a patient's health plan and practice's financial policy.
C) the practice's financial policy.
D) the provisions of a patient's health plan.

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Which HIPAA transaction is used to check patients' insurance coverage?


A) Coordination of Benefits
B) Claim Status
C) Eligibility for a Health Plan
D) Health Care Payment

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Financial policies usually contain what information?


A) credit policy, insufficient funds payment policy, and insurance information
B) insurance information and insufficient funds payment policy
C) credit policy and insurance information
D) insufficient funds payment policy and TOS collection

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Patients who elect to pay a higher copayment, greater coinsurance, or both, are most likely visiting a


A) nonPAR.
B) primary care doctor.
C) PAR.
D) provider in network.

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Patients will have the same chart number when


A) they have the same name.
B) none of these; chart numbers are unique.
C) they share the same guarantor.
D) they are minors.

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What does an Acknowledgment of Receipt of Notice of Privacy Practices state?


A) that the patient understands the practice's financial policy
B) that the patient understands how the provider intends to protect their rights to privacy under HIPAA
C) that medical records cannot be released without consent for any reason
D) that the doctor will contact the patient if insurance company wants medical records

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You are working in a practice and a patient arrives for an appointment on November 20, 2019; the patient last visited the practice on March 5, 2014, and is scheduled to see the same physician. Determine what you should ask the patient to do upon arrival.


A) Review and update the information that is on file about them.
B) Complete all required forms before their first encounter with the provider.
C) The patient may see the physician without reviewing their information.
D) Call insurance company to verify coverage.

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For assigned claims, the payment for services rendered is expected


A) after the patient receives a statement.
B) when the claim is sent.
C) at the time of service.
D) after the insurance is billed.

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