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____________ focuses on rewarding correct behavior and punishing incorrect behavior.


A) Attitudinal challenging
B) Behavior conditioning
C) Behavior modification
D) Attitude repositioning

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A(n) ___________ is a psychological mental set that represents a predisposition to form certain opinions.


A) attitude
B) role
C) self-concept
D) perception

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A

Some roles have a stronger effect on people than others. The role of police officer is one that strongly influences those who play it.

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True

In regard to groups within organizations, the ___________ is composed of activities, sentiments, and interactions that are necessary for the group's survival.


A) required system
B) personal system
C) official system
D) emergent system

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According to the text, because the emergent systems that develop in groups usually have negative effects, managers should take forceful action to stamp them out.

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One's behavior is directly caused by one's attitudes.

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The main advantage of two-way communication over one-way communication is:


A) it is faster
B) it is more flexible
C) it is more accurate
D) it is documented in writing

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C

A person's self-concept is not affected by how other people behave towards them.

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Fair and Impartial Policing training avoids blaming participants and stresses prejudices and stereotypes as a natural part of human behavior.

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According to the text, since every person perceives things differently, all a manager can do is give clear instructions and then use strict discipline against those who do not follow orders.

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Police officers who lack empathy for other people and who are unwilling to use force to solve problems adopt a version of the police role known as ____________.


A) professionals
B) clean beat crime fighters
C) problem solvers
D) avoiders

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Which of the following is most accurate regarding the influence that one's attitudes have on one's behavior?


A) Attitudes determine behavior.
B) Behavior determines attitudes.
C) Attitudes influence and "steer" behavior but do not completely determine it.
D) There is no relationship between attitudes and behavior.

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The major types of police include all of the following except _____________.


A) Clean-beat crime fighters
B) Problem solvers
C) Avoiders
D) Warriors

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Which of the following is not true about the emergent system?


A) Its development is inevitable.
B) Emergent system behavior can be counterproductive.
C) Emergent system behavior can result in improvements in the required system.
D) It is comprised of the personal predispositions that members of an organization bring to the workplace.

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Prejudices are preconceived notions about groups of people.

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