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Agents and brokers are wholesaling intermediaries who take title to goods and services they market.

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Grand Trunk Inc., a furniture manufacturing company, does not manufacture furniture until an order is received. It coordinates and integrates the activities of its suppliers, designers, and carpenters to ensure an efficient production cycle. This enables Grand Trunk Inc. to deliver the products to customers within five working days. This is an example of _____.


A) supply chain management
B) yield management
C) returns management
D) asset lifecycle management

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Which of the following statements is true of the supplier relationship management process?


A) It enables firms to act as leaders in protecting the natural environment.
B) It incorporates features and cost-cutting measures into final products.
C) It enables suppliers and business units to operate with limited or no interaction.
D) It provides structural support for developing and maintaining relationships with suppliers.

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Which of the following is a function of marketing channel members?


A) They attain economies of scale through specialization and division of labor.
B) They aid downstream producers in marketing.
C) They aid retailers in creating time, place, and exchange utility for customers.
D) They attain economies of scale through minimum interaction with suppliers.

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Which of the following is an advantage of outsourcing?


A) It enables firms to locate stocks at fewer plants and distribution centers.
B) It helps firms focus investment on their logistical functions rather than on core business.
C) It lengthens the order-to-cash cycle.
D) It eliminates the need of using a third-party logistics company.

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In a multichannel marketing system, each channel does not hold its own inventory.

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Which of the following statements is true of today's marketplace?


A) Supply chain management reflects a completely employee-driven management philosophy.
B) Standardized products are "pushed" down through marketing channels to consumers.
C) Businesses focus on partnering with members of the supply chain to enhance customer value.
D) Companies that focus on supply chain management commonly report high inventory costs.

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Which of the following statements is true of supply chain management?


A) It reflects a completely employee-driven management philosophy.
B) It enables supply chain managers to focus on pushing products down the marketing channels to consumers.
C) It enables supply chain managers to respond quickly to sudden changes in supply or demand.
D) It gives assembly line employees total control of materials, processes, money, and finished products.

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Which of the following is true of a retailer channel?


A) It is most common when the intermediary is large and can buy in large quantities directly from the manufacturer.
B) It uses agents and brokers to procure products from manufacturers.
C) It is commonly used for low-cost items that are frequently purchased, such as candy, cigarettes, and magazines.
D) It involves transferring ownership directly from the producer to the ultimate consumer.

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Lina orders a spare part for her custom-built bike from Lumberne Technologies Inc. The company makes use of three-dimensional printing to produce the spare part at its branch that is closest to Lina's home. In this case, which of the following technologies is used to produce the spare part?


A) Tampography
B) Lenticular printing
C) Additive manufacturing
D) Molding

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What is a supply chain orientation? Describe the five characteristics of supply chain-oriented firms.

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Answers will vary. As companies become i...

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In the context of demand-supply integration, _____ includes the ways in which two or more companies will collaborate on activities or projects so that the customer gains the maximum amount of total value possible from the supply chain.


A) material and service supplier integration
B) technology and planning integration
C) measurement integration
D) relationship integration

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