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Exam 14: Consumer Stakeholders: Product and Service Issues.

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Question 41

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The Consumer Product Safety Commission plays an important role for consumers regarding unsafe products

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Question 42

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The Food and Drug Administration grew out of the work of one man.

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Question 43

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Due diligence means that a company

The standard of absolute liability is less demanding than that of strict liability.

The legal principle that anyone in the value chain of a product is liable for harm caused to the user if the product as sold was unreasonably dangerous is

Provide a short answer to each of these questions. Be sure to fully explain your answer. -How has business responded to consumer stakeholders over the years? What do you think made business respond more effectively to consumers?

A company that is held responsible for the damage caused by its product in proportion to its percentage of industry sales is subject to

Market share liability is rarely used today due to the absence of punitive damages.

Today, the FDA regulates all of these except

Early research conducted in the organization later known as the Food and Drug Administration fed small doses of poison to

The Consumer Product Safety Commission is an independent laboratory that has power of persuasion only.

U.S. residents, more than people in other countries, tend to sue when they are harmed.

Provide a short answer to each of these questions. Be sure to fully explain your answer. -What is the controversy over "pink slime"?

The body of methodologies and techniques for achieving quality that focuses on the number of defects is called

Which of the following is not a dimension of quality listed in the textbook?

The Consumer Product Safety Commission's power and budgets have been subject to the administration in office.

The initial part of the total quality management process is to

Which of the following is not on the top ten list of safety principles?

By definition, quality does not include service.

The ethical theory based on the concept of duty that states that firms have a responsibility to comply with the terms of the sale, inform the customer about the product, not misrepresent anything, and not coerce the customer is