Question 1

The best way to judge the success of your communication is through feedback.

Accepted Answer

A) True 
 B)False

Question 2

Well-designed documents enhance readability and comprehension and

Accepted Answer

A)   make readers think the writer is a well-organized and intelligent person.
B)   guarantee reader acceptance.
C)   increase the intelligence level of the reader.
D)   avoid the use of white space.

Question 3

____________ is the process of determining whether your message attracts the reader's attention and achieves its purpose.

Accepted Answer

The answer of ____________ is the process of determining whether...

Question 4

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Accepted Answer

The answer of ____________________ consists of short messages exchanged on...

Question 5

____________________, which appear most often in reports, are an effective tool for highlighting information and improving readability because they encourage the writer to group similar material together and help readers separate major ideas from details.

Accepted Answer

The answer of ____________________, which appear most often in reports,...

Question 6

Using expressions such as pursuant to your request and thank you in advance adds a level of professionalism to business writing.

Accepted Answer

A) True 
 B)False

Question 7

Which of the following statements about revision is most accurate?

Accepted Answer

A)   You must compose first drafts quickly (sprint writing)  and return later for editing.
B)   Careful writers always revise as they write.
C)   Revision is required for only long and complex business documents.
D)   Some business writers prefer to compose first drafts quickly and revise later; others prefer to revise as they go.

Question 8

Nearly all text in Western cultures is aligned at the left and reads from left to right.

Accepted Answer

A) True 
 B)False

Question 9

Which of the following sentences avoids buzzwords and slang?

Accepted Answer

A)   Our stock prices tanked last quarter.
B)   All companies must follow the guidelines outlined in the Sarbanes-Oxley Act.
C)   The architects blew the budget for the design of the new energy center.
D)   The company decided a new paradigm shift was needed to increase sales.

Question 10

Business writers should consider document design during the revision process because well-designed documents improve readability and comprehension.

Accepted Answer

A) True 
 B)False

Question 11

All of the following sentences contain unnecessary fillers except

Accepted Answer

A)   There are three important issues to discuss at today's meeting.
B)   There is only one job opening available.
C)   It was our office manager who won the raffle.
D)   Three candidates are running for the board.

Question 12

Which statement about proofreading is most accurate?

Accepted Answer

A)   Good business writers wait at least 24 hours or longer to proofread a document.
B)   Only important messages or documents need to be proofread.
C)   Documents with errors do not affect a person's credibility because readers understand that everyone makes mistakes.
D)   Proofreading should occur while the document is being written.

Question 13

Shoot from the hip is an example of a(n) ____________________, which is an expression that has been exhausted by overuse.

Accepted Answer

The answer of Shoot from the hip is an example...

Question 14

Which of the following sentences is most effective?

Accepted Answer

A)   This is to inform you that your account is now up-to-date.
B)   At this point in time, your account is up-to-date.
C)   Due to the fact that we have just received your check, your account is up-to-date.
D)   Your account is now up-to-date.

Question 15

Long sentence lead-ins

Accepted Answer

A)   are unnecessary introductory words.
B)   introduce the "meat" of the message.
C)   avoid reader confusion.
D)   demonstrate effective language usage.

Question 16

The following sentence demonstrates effective writing: Please do not hesitate to call me if you have any questions.

Accepted Answer

A) True 
 B)False

Question 17

Which of the following expressions is most modern?

Accepted Answer

A)   Separately
B)   Every effort will be made
C)   In receipt of
D)   In accordance with your wishes

Question 18

Redundant words or phrases convey a meaning more than once.

Accepted Answer

A) True 
 B)False

Question 19

You should proofread every sentence of a document as soon as you write it.

Accepted Answer

A) True 
 B)False

Question 20

Conciseness is critical when microblogging.

Accepted Answer

A) True 
 B)False

Exam 4: Revising Business Messages

Shoot from the hip is an example of a(n) ____________________, which is an expression that has been exhausted by overuse.

Correct AnswerverifiedShow Answer

Which of the following sentences avoids buzzwords and slang?

Correct AnswerverifiedShow Answer

Which statement about proofreading is most accurate?

Correct AnswerverifiedShow Answer

Using expressions such as pursuant to your request and thank you in advance adds a level of professionalism to business writing.

Correct AnswerverifiedShow Answer

Redundant words or phrases convey a meaning more than once.

Correct AnswerverifiedShow Answer

The following sentence demonstrates effective writing: Please do not hesitate to call me if you have any questions.

Correct AnswerverifiedShow Answer

____________ is the process of determining whether your message attracts the reader's attention and achieves its purpose.

Correct AnswerverifiedShow Answer

____________________, which appear most often in reports, are an effective tool for highlighting information and improving readability because they encourage the writer to group similar material together and help readers separate major ideas from details.

Correct AnswerverifiedShow Answer

Well-designed documents enhance readability and comprehension and

Correct AnswerverifiedShow Answer

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Correct AnswerverifiedShow Answer

Business writers should consider document design during the revision process because well-designed documents improve readability and comprehension.

Correct AnswerverifiedShow Answer

Which of the following statements about revision is most accurate?

Correct AnswerverifiedShow Answer

Long sentence lead-ins

Correct AnswerverifiedShow Answer

Which of the following sentences is most effective?

Correct AnswerverifiedShow Answer

Conciseness is critical when microblogging.

Correct AnswerverifiedShow Answer

The best way to judge the success of your communication is through feedback.

Correct AnswerverifiedShow Answer

All of the following sentences contain unnecessary fillers except

Correct AnswerverifiedShow Answer

Nearly all text in Western cultures is aligned at the left and reads from left to right.

Correct AnswerverifiedShow Answer

Which of the following expressions is most modern?

Correct AnswerverifiedShow Answer

You should proofread every sentence of a document as soon as you write it.

Correct AnswerverifiedShow Answer

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