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Exam 2: Information Systems in Organizations

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Question 31

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The operations group is responsible for the day-to-day running of IS hardware to process the organization's information systems workload.

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Question 32

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Explain the concept of "perceived usefulness" in the context of technology acceptance model (TAM).

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In the TAM model, "perceived usefulness"...

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Question 33

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A(n) _____ is a significant and ideally long-term benefit to a company over its competition and can result in higher-quality products, better?customer service, and lower costs.

When the threat of new market entrants is high, the desire to seek and maintain competitive advantage to dissuade new entrants is also usually high.

The diffusion of innovation theory can be useful in planning the rollout of a new information system. ​

_____ is a philosophy that considers using resources for any purpose other than to create value for the customer to be wasteful and therefore a target for elimination.

In a manufacturing organization, the supply chain is a key value chain whose primary activities include all of the following EXCEPT _____.

The shorter the payback period, the more attractive is the project.

An organization can spend less than another on information systems but still get better value.

Perceived usefulness and ease of use of a system influence an individual's attitude toward the system.

A disadvantage of the payback method is that it fails to include cash flows beyond the payback period.

Opportunities in information systems are available to people from foreign countries, including Russia and India.

A _____ organizational structure is like a managerial pyramid where the power structure of decision making and authority flows from the strategic management at the top down to operational management and nonmanagement employees. ​

A _____ organizational structure empowers employees at lower levels to make decisions and solve problems without needing permission from midlevel managers.

If an industry has low entry and exit costs and the technology needed to start and maintain a business is commonly available, this creates:

Organizations cannot have many value chains.

Organizational culture consists of the major understandings and assumptions for an organization.

_____ is a process for testing skills and knowledge, which results in a statement by the certifying authority that confirms an individual is capable of performing particular tasks. ​

A(n) _____ innovation initially provides a lower level of performance than the marketplace has grown to accept but is improved to provide some new performance characteristics and becomes more attractive to users in a new market, eventually displacing the former product or way of doing things.

In the context of strategic planning for competitive advantage, becoming more efficient with production and manufacturing processes is characteristic of _____.