Exam 5: Leadership Mind and Emotion

A) They do not challenge assumptions and standard ways of doing things.
B) They open the gap between current reality and the vision of a better future.
C) They retain traditional mental models that have been successful in the past.
D) They break through denial of reality in themselves and others.

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D

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Mental models are theories people hold a...

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A) paying attention to outdated information.
B) staying mentally alert and thinking critically.
C) thinking of solutions based on preestablished routines or categories.
D) having the need to win at all costs and in all situations.

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A) Brenda focused on the most important issues.
B) Jonah sought different opinions.
C) Lisa criticized the quality of her employees' work.
D) Winston was only pleased when the products his group produced were perfect.

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A) reorganizing current activities to work toward the vision.
B) lowering the vision.
C) opening the gap between the vision and the reality.
D) accepting standard ways of doing things.

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A) The products compete successfully on the market.
B) The company becomes vulnerable.
C) Employees continue to respect and trust the company's management.
D) Employees secretly work to develop new products.

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A) regard their assumptions as fixed truths rather than temporary ideas.
B) use fear to motivate others effectively.
C) draw on subtle aspects of themselves and appeal to those aspects in others.
D) do not let their emotions and beliefs affect others.

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C

A) They lead with head and heart.
B) They often leave the organization.
C) They take risks and challenge the status quo.
D) They respect and trust their managers.

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A) Leading with fear as a powerful motivator
B) Leading with head and heart
C) Creating avoidance behavior in employees
D) Focusing on only the emotional aspect of leading

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Independen...

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Emotions are contagious. The emotional s...

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A) Setting goals
B) Handling operational issues
C) Tracking the company's finances
D) Developing employees' skills

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A) It encourages people to maintain secrecy and cautiousness.
B) It attracts people who take risks.
C) It helps to maintain an emotional distance among people.
D) It binds employees and the organization to the past.

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A global mindset can be defined as the ability of managers to appreciate and influence individuals, groups, organizations, and systems that represent different social, cultural, political, institutional, intellectual, or psychological characteristics. A manager with a global mindset can perceive and respond to many different perspectives at the same time rather than being stuck in a domestic mental model that sees everything from one's own limited personal or cultural perspective.