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Exam 13: Representing the Organization on the Outside

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Question 1

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Compare and contrast the use of blogs and social networking as methods of technologically-based communication. What are some advantages and disadvantages of each?

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Question 2

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The purpose of a ________ network is to prepare for problems that involve a great deal of uncertainty.

A) Service implementation
B) Information diffusion
C) Problem-solving
D) Community-capacity-building

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You are better off guessing about an answer in a formal presentation than giving an apology and a promise to find out the answer.

The Office of Citizen Services and Innovative ________ helps governments at all levels choose the appropriate applications to meet their communication needs.

The best blogs provide the opportunity for:

Which of the following types of technologically-based communications methods can be used for recruitment and career mobility?

Which of the following levels of organization is concerned with the actual task of the organization?

Which of the following dimensions of collaboration includes reconciling individual and collective interests?

Which of the following is NOT a level of organization, as formulated by Thompson?

Which of the following types of technologically-based communications methods can be used gain feedback from the public about new events or emerging policies?

The purpose of a ________ network is to help deal with a variety of ongoing and future problems.

Which of the following are methods of technologically-based communication?

During presentations before the legislature, you should:

Compare and contrast the different types of media. How should each type of media be used by public agencies? Discuss, providing relevant examples.

Public managers at all levels are unlikely to be involved in external relations, so only need to develop skills required for them to manage the internal operations of their organizations.

Micro-blogging should be used:

Which of the following levels of organization is concerned with the relationship between the organization as an institution and the wider social system of which it is a part?

Traditional hierarchical government is giving way to a growing decentralization of policy interests.

Some reasons public and nonprofit agencies have used innovative technologies include:

Which of the following is a way to develop trust and build confidence with legislators?