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The communication strategies and behaviors one uses to support or challenge another person's ___ are referred to as ___.

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All of the following scholars contributed in some way to face negotiation theory, EXCEPT:


A) Stella Ting-Toomey
B) John Oetzel
C) Karl Marx
D) Erving Goffman
E) Brown and Levinson

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According to Deborah Tannen, men tend to approach conversation as ___ talk, whereas women tend to approach conversation as ___ talk.

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All of the following scholars contributed in some way to the development of cultural studies, EXCEPT:


A) Erving Goffman
B) Karl Marx
C) Michael Foucault
D) Antonio Gramsci
E) Stuart Hall

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Lay people who have been prepared by cultural studies to serve as leaders who can recognize and resist the status quo are called ___.


A) Mindful interculturals
B) Resisting intellectuals
C) Marxist motivators
D) Cosmopolitan elites
E) Prepared professionals

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When communication is used to seek and give support, to build consensus, and to create closeness, it is referred to as ___.


A) Report talk
B) Troubles talk
C) Rapport talk
D) Powerless speech
E) Metacommunication

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C

Cultural studies scholars focus on how power is structured through the communication practices of popular culture.

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An interpretation of a message in which audience members generally accept the dominant code, but resist or modify that code in ways that reflect their particular social position is called a ___.

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Negotiated reading

According to face negotiation theory, individualistic cultures tend to be populated by people with ___ self-construals, whereas collectivistic cultures tend to be populated by people with ___ self-construals.

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Independen...

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Face negotiation theory combines which two ideas to explain cross-cultural conflict?


A) Politeness; metacommunication
B) Dominant readings; troubles talk
C) Face; negotiated readings
D) Face; politeness
E) Politeness; troubles talk

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Dr. Enos is a highly skilled conflict negotiator because of his ability to be aware of how his own assumptions and emotions affect an interaction, as well as how the assumptions and emotions of his conversational partner are affecting the interaction. According to face negotiation theory, Dr. Enos possesses which core competency?


A) Interaction skills
B) Mindfulness
C) Knowledge
D) Persuasibility
E) Intellectualism

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Tannen claims that what men view as sensitive speech, women view as subservient speech.

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According to face negotiation theory, Westerners tend to approach conflict in a(n) ___ manner, whereas Easterners tend to approach conflict in a(n) ___ manner.


A) Direct; indirect
B) Indirect; direct
C) Open; approachable
D) Respectful; disrespectful
E) Awkward; clear

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Which of the following theories of communication and culture emanates from the critical paradigm?


A) Cultural studies
B) Genderlects
C) Face negotiation theory
D) All of the above
E) A and C only

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Face negotiation theory advances all of the following claims, EXCEPT:


A) Members of individualistic cultures tend to use a greater degree of direct facework strategies in a conflict than members of collectivistic cultures.
B) Self-face maintenance is associated positively with a dominating/competing conflict management style.
C) Members of collectivistic cultures tend to use a greater degree of indirect facework strategies in a conflict than members of individualistic cultures.
D) Low-status members of small power distance cultures tend to use self-face defensive strategies to counter face threat more than members of large power distance cultures.
E) Other-face maintenance is associated positively with a collaborative conflict management style.

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E

During their conversation, Lindsay says "yeah" and "uh huh" as Robert talks about an important position that he had to defend to his professor in class. Alex thinks that Lindsay agrees with his position, when in reality, she was simply trying to show Alex that she was paying attention. This illustrates which of the following concepts from genderlects theory?


A) Troubles talk
B) Different ways of listening
C) Polite speech
D) Powerless speech
E) Report talk

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Genderlects theory makes which of the following claims?


A) We are ill prepared for the conflicts that result from gendered miscommunication.
B) Much of what is "said" in a conversation does not come from the words that are spoken, but is filled in by the person listening.
C) In the world of work, both men's and women's speech styles are equally valued.
D) All of the above.
E) A and B only.

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Genderlects theory makes all of the following assumptions, EXCEPT:


A) Men and women in Western culture grow up speaking different dialects.
B) Miscommunication between men and women is more common than shared meaning and experience.
C) The games that children play reinforce gendered rules of interaction.
D) In boys' games, the goal is to include others and facilitate further interaction.
E) Communication between men and women is often challenging because partners are using "different words" to describe "different worlds."

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Cultural studies scholars assume that our identities are fixed or given.

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Which of the following statements about cultural studies is true?


A) Cultural studies is a theory in the traditional sense of the term.
B) Cultural studies theorists believe that popular culture is where oppression is located.
C) Cultural studies scholars focus on how power is structured through the communication practices of popular culture.
D) All of the above.
E) B and C only.

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