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Exam 10: The Organization of Global Business

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Question 31

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At IBM, there are five divisions: Global Technology Services, Global Business Services, Software, Systems and Technology, and Global Financing. IBM utilizes a _____ structure.

A) matrix
B) product
C) geographical region
D) market
E) hybrid

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Question 32

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According to C.K. Prahalad, the first stage of globalization is _____.

A) when global firms set up operations in other countries
B) when companies produce goods in one country and export them to other countries
C) when global businesses establish foreign subsidiaries to handle the exports from their home countries
D) when stateless corporations locate their core corporate functions and top executives in different countries
E) when multinational companies headquarter in their home country

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Question 33

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A business subunit that consists of a collection of functions or departments that share responsibility for producing a particular product or service is known as a(n) _____.

Of the following, which is NOT an advantage of the functional structure?

A ________ refers to one type of organizational structure in which functions are grouped together to serve the needs of products, markets, or geographical regions.

An organizational structure in which people are grouped simultaneously by function and by division is known as a ________.

A ______ is a business subunit that consists of a collection of functions or departments that share responsibility for producing a particular product or service.

Describe the different types of divisional structures using visual diagrams.

At ExxonMobil, divisions include Upstream, Downstream, and Chemical. The Upstream division includes exploration, development, production, and gas and power marketing. The Downstream division includes refining and supply, fuels and marketing, and lubricants. ExxonMobil utilizes a _____ structure.

Lenovo, the Chinese computer manufacturer, is a corporation where it is difficult to identify one country as the home country. Lenovo can be described as a _____ corporation.

Global businesses with a hybrid structure are said to be organized by more than one dimension at the top level.

A global defense contractor needs deep functional skills as well as the ability to coordinate across the functions of each contract or project. For this example, the organizational structure that would best suit their needs would be a matrix structure.

_________ is a particular kind of divisional structure that groups products into separate divisions according to the needs of the different geographical regions the company serves.

The initial step toward globalization is ______.

There are typically _____ organizational structures for global business.

Research shows that separating domestic and international operations is a smart strategic decision that has virtually no drawbacks.

CEMEX has three divisions: North American, South America and the Caribbean, and Europe, Asia, and the Middle East. CEMEX has a _____ structure.

A product structure is one where an organization:

Mirkhani Mining Supplies is the industry leader in the production of underground mining equipment. The company has its headquarters in South Africa and has been in operation there since its inception in 1987. Mirkhani is known worldwide for the safety features it incorporates in its equipment. This company conducts its operations with the safety of the underground miner as its guiding objective. Mirkhani Mining was recently called in to respond to the latest mine accident in China. Mirkhani not only provides safe mining equipment, it also makes superior mine rescue equipment. The company will be receiving a global award for freely rendering the use of its rescue equipment to China during a mine collapse. Mirkhani Mining Supplies will be recognized around the globe as saving the lives of forty underground miners in China. The company states, "Saving those lives is better than receiving a billion dollars for mining machinery." -Which of the following structure type best identifies the structure Mirkhani Mining Supplies would be using if it grouped its products and services into separate divisions based on the needs of different areas served by the company?

While many major corporations have a global presence, stateless corporations are different because _____.