Question 1

Your friend Lorie talks a lot, often ignoring what you have to say; in fact, she regularly focuses the conversation on her issues, problems, and interests. What type of listening is she displaying?

Accepted Answer

A)   pseudo-listening
B)   passive listening
C)   narcissistic listening
D)   active listening
E)   action-oriented listening

Question 2

Identify four ways to enhance positive feedback in the listening process.

Accepted Answer

The four ways to enhance posit...

Question 3

Identify the first step of the listening process, along with its two components.

Accepted Answer

Receiving, the first...

Question 4

When communicating with a man, you should assume that he will only use either a people-oriented or a content-oriented listening style.

Accepted Answer

A) True 
 B)False

Question 5

Match the concept, term, or theory with its correct response or definition.
-Summarizing others' comments after they have finished speaking.

Accepted Answer

A)   action-oriented listeners
B)   aggressive listening
C)   attending
D)   back-channel cues
E)   content-oriented listenersF)  eavesdroppingG)  feedbackH)  hearingI)  hearing impairmentJ)  listeningK)  mental bracketingL)  mnemonicsM)  narcissistic listeningN)  noise pollutionO)  paraphrasingP)  people-oriented listenersQ)  provocateursR)  pseudo-listeningS)  recallingT)  receivingU)  respondingV)  selective listeningW)  time-oriented listenersX)  understanding

Question 6

Match the concept, term, or theory with its correct response or definition.
-What happens when a listener takes in only salient bits of information.

Accepted Answer

A)   action-oriented listeners
B)   aggressive listening
C)   attending
D)   back-channel cues
E)   content-oriented listenersF)  eavesdroppingG)  feedbackH)  hearingI)  hearing impairmentJ)  listeningK)  mental bracketingL)  mnemonicsM)  narcissistic listeningN)  noise pollutionO)  paraphrasingP)  people-oriented listenersQ)  provocateursR)  pseudo-listeningS)  recallingT)  receivingU)  respondingV)  selective listeningW)  time-oriented listenersX)  understanding

Question 7

Match the concept, term, or theory with its correct response or definition.
-The restricted ability to receive sound input across the humanly audible frequency range.

Accepted Answer

A)   action-oriented listeners
B)   aggressive listening
C)   attending
D)   back-channel cues
E)   content-oriented listenersF)  eavesdroppingG)  feedbackH)  hearingI)  hearing impairmentJ)  listeningK)  mental bracketingL)  mnemonicsM)  narcissistic listeningN)  noise pollutionO)  paraphrasingP)  people-oriented listenersQ)  provocateursR)  pseudo-listeningS)  recallingT)  receivingU)  respondingV)  selective listeningW)  time-oriented listenersX)  understanding

Question 8

In recalling information, we tend to remember our own behavior as more positive and constructive than the behavior of others.

Accepted Answer

A) True 
 B)False

Question 9

If your friend Brian spends time posting messages on online discussion boards that are designed to bait readers' responses so he can attack the readers, he is acting as

Accepted Answer

A)   a provocateur.
B)   an action-oriented listener.
C)   an eavesdropper.
D)   a pseudo-listener.
E)   a narcissistic listener.

Question 10

Match the concept, term, or theory with its correct response or definition.
-Attending to what others say solely for the purpose of identifying opportunities for attack or ambush.

Accepted Answer

A)   action-oriented listeners
B)   aggressive listening
C)   attending
D)   back-channel cues
E)   content-oriented listenersF)  eavesdroppingG)  feedbackH)  hearingI)  hearing impairmentJ)  listeningK)  mental bracketingL)  mnemonicsM)  narcissistic listeningN)  noise pollutionO)  paraphrasingP)  people-oriented listenersQ)  provocateursR)  pseudo-listeningS)  recallingT)  receivingU)  respondingV)  selective listeningW)  time-oriented listenersX)  understanding

Question 11

If Sean is having relationship problems, what listening function and style would you recommend his friend Christina engage in when communicating with him about these problems?

Accepted Answer

Christina should eng...

Question 12

Discuss problems associated with online listening.

Accepted Answer

Aggressive listening is more likely to o...

Question 13

Long-term memory is used in the receiving stage of the listening process.

Accepted Answer

A) True 
 B)False

Question 14

If Jules actively seeks to interpret and understand the information in his professor's lecture, he is

Accepted Answer

A)   listening to discern.
B)   listening to appreciate.
C)   listening to support.
D)   listening to analyze.
E)   listening to comprehend.

Question 15

Match the concept, term, or theory with its correct response or definition.
-The fourth step of the listening process, during which the listener communicates attention and understanding back to the speaker.

Accepted Answer

A)   action-oriented listeners
B)   aggressive listening
C)   attending
D)   back-channel cues
E)   content-oriented listenersF)  eavesdroppingG)  feedbackH)  hearingI)  hearing impairmentJ)  listeningK)  mental bracketingL)  mnemonicsM)  narcissistic listeningN)  noise pollutionO)  paraphrasingP)  people-oriented listenersQ)  provocateursR)  pseudo-listeningS)  recallingT)  receivingU)  respondingV)  selective listeningW)  time-oriented listenersX)  understanding

Question 16

Hearing impairment is a problem with

Accepted Answer

A)   seeing.
B)   receiving.
C)   attending.
D)   understanding.
E)   none of the options is correct

Question 17

What are the five steps of listening?

Accepted Answer

The five steps of li...

Question 18

If someone views listening as an opportunity to establish commonalities with others, which listening style does he or she exemplify?

Accepted Answer

A)   action-oriented listening
B)   time-oriented listening
C)   people-oriented listening
D)   content-oriented listening
E)   none of the options is correct

Question 19

Match the concept, term, or theory with its correct response or definition.
-The process in which vibrations travel along acoustic nerves to the brain.

Accepted Answer

A)   action-oriented listeners
B)   aggressive listening
C)   attending
D)   back-channel cues
E)   content-oriented listenersF)  eavesdroppingG)  feedbackH)  hearingI)  hearing impairmentJ)  listeningK)  mental bracketingL)  mnemonicsM)  narcissistic listeningN)  noise pollutionO)  paraphrasingP)  people-oriented listenersQ)  provocateursR)  pseudo-listeningS)  recallingT)  receivingU)  respondingV)  selective listeningW)  time-oriented listenersX)  understanding

Question 20

In some collectivistic cultures, Confucian teachings emphasize that listening is

Accepted Answer

A)   people-oriented.
B)   content-oriented.
C)   sensitive to others' feelings.
D)   all of the options are correct
E)   none of the options is correct

Exam 6: Listening Actively

In some collectivistic cultures, Confucian teachings emphasize that listening is

Correct AnswerverifiedShow Answer

Match the concept, term, or theory with its correct response or definition. -The restricted ability to receive sound input across the humanly audible frequency range.

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If someone views listening as an opportunity to establish commonalities with others, which listening style does he or she exemplify?

Correct AnswerverifiedShow Answer

Identify four ways to enhance positive feedback in the listening process.

Correct AnswerverifiedThe four ways to enhance posit...View AnswerShow Answer

What are the five steps of listening?

Correct AnswerverifiedThe five steps of li...View AnswerShow Answer

Match the concept, term, or theory with its correct response or definition. -The fourth step of the listening process, during which the listener communicates attention and understanding back to the speaker.

Correct AnswerverifiedShow Answer

Hearing impairment is a problem with

Correct AnswerverifiedShow Answer

Match the concept, term, or theory with its correct response or definition. -What happens when a listener takes in only salient bits of information.

Correct AnswerverifiedShow Answer

Match the concept, term, or theory with its correct response or definition. -Summarizing others' comments after they have finished speaking.

Correct AnswerverifiedShow Answer

When communicating with a man, you should assume that he will only use either a people-oriented or a content-oriented listening style.

Correct AnswerverifiedShow Answer

Your friend Lorie talks a lot, often ignoring what you have to say; in fact, she regularly focuses the conversation on her issues, problems, and interests. What type of listening is she displaying?

Correct AnswerverifiedShow Answer

Match the concept, term, or theory with its correct response or definition. -Attending to what others say solely for the purpose of identifying opportunities for attack or ambush.

Correct AnswerverifiedShow Answer

Long-term memory is used in the receiving stage of the listening process.

Correct AnswerverifiedShow Answer

If Jules actively seeks to interpret and understand the information in his professor's lecture, he is

Correct AnswerverifiedShow Answer

If Sean is having relationship problems, what listening function and style would you recommend his friend Christina engage in when communicating with him about these problems?

Correct AnswerverifiedChristina should eng...View AnswerShow Answer

If your friend Brian spends time posting messages on online discussion boards that are designed to bait readers' responses so he can attack the readers, he is acting as

Correct AnswerverifiedShow Answer

Match the concept, term, or theory with its correct response or definition. -The process in which vibrations travel along acoustic nerves to the brain.

Correct AnswerverifiedShow Answer

Identify the first step of the listening process, along with its two components.

Correct AnswerverifiedReceiving, the first...View AnswerShow Answer

In recalling information, we tend to remember our own behavior as more positive and constructive than the behavior of others.

Correct AnswerverifiedShow Answer

Discuss problems associated with online listening.

Correct AnswerverifiedAggressive listening is more likely to o...View AnswerShow Answer

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The four ways to enhance posit...
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The five steps of li...
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Christina should eng...
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Receiving, the first...
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Aggressive listening is more likely to o...
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