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Why is it best to have a large repertoire of skills as a communicator?

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The chances of reaching your personal an...

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Tweets sent from mobile devices, compared to those sent from desktop computers, tend to be more negative in their wording and content.

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Define the three types of noise, and provide an example of each.

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External noise includes factors outside ...

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Loneliness primarily affects older people.

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You received no reply to the email you sent your English professor at the end of semester, a nonresponse which you interpreted to mean that she was very busy. Which principle of communication does this illustrate?


A) Communication can be intentional or unintentional.
B) Not all communication seeks understanding.
C) Communication is unrepeatable.
D) The communication channel affects the message.

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Your brother rarely filters his observations and often makes insensitive comments that offend others. What skill does he need to work on?


A) Multimodality
B) Code-switching
C) Circumscribing
D) Self-monitoring

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Your math professor is concerned about the visible confusion on student faces as she attempts to explain a difficult statistical problem. This situation illustrates how it's often difficult to distinguish the sender from the receiver of a message, making __________ a better term for these roles.


A) listener
B) speaker
C) communicator
D) partner

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You had an argument with your boss that left you feeling upset and anxious. What should you do to improve your mental and physical health?


A) Tomorrow's another day. Just forget about the incident.
B) Express your feelings by talking to a trusted friend about what you're experiencing.
C) Privately review the details of your exchange with your boss to figure out what went wrong.
D) Email your boss to request an apology.

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Which activities do scholars recommend to combat loneliness?


A) Integrating and intensifying
B) Code-switching and competing
C) Creating positive self-talk and volunteering
D) Attending and agreeing

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You can readily imagine a number of different reasons for why people do the things they do, and your friends appreciate your empathy, which is related to __________.


A) uncertainty avoidance
B) privacy management
C) cognitive complexity
D) task-oriented listening

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Explaining to an Amazon customer service representative why you should be refunded for the coffee table you bought online addresses which type of needs?


A) Physical
B) Social
C) Practical
D) Identity

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Insurance ads that employ irrelevant humor rather than explain the advantages of buying their product illustrate which principle of communication?


A) More communication isn't always better.
B) Not all communication seeks understanding.
C) Communication will not solve all problems.
D) Communication is irreversible.

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B

Describe how communication satisfies practical needs.

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A wealth of research demonstrates that c...

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The "Wild Boy of Aveyron" and Dani's Story are case studies that illustrate the role of communication in shaping __________.


A) identity
B) reputation
C) emotional labor
D) symmetrical conflict

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A

Which series ranks Maslow's needs in the order in which they must be satisfied?


A) Safety, Physical, Social, Self-actualization, Self-esteem
B) Physical, Safety, Social, Self-esteem, Self-actualization
C) Self-actualization, Self-esteem, Safety, Social, Physical
D) Self-esteem, Self-actualization, Physical, Social, Safety

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B

The first communication models characterized communication as a __________ process.


A) complex and interactive
B) linear and one-way
C) transactional and two-way
D) simplistic and symbiotic

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Each of us enters the world with a strong sense of identity.

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Studies of social isolation and solitary confinement discussed in the textbook demonstrate the importance of which activity?


A) Positive thinking
B) Meditation
C) Communication
D) Prayer

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A qualitative approach defines interpersonal communication by the number of communicators.

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Self-monitoring is an asset for communicators.

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