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________ occur(s) when data are isolated and replicated in separated information systems.


A) Information silos
B) Automation
C) Encapsulation
D) Metadata publishing

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Who are the top two ERP vendors?


A) Epicor and Oracle
B) Oracle and SAP
C) Epicor and Infor
D) Microsoft Dynamics and SAP

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For a product to be considered a true ERP product, it must include applications that integrate the processes in SCM, manufacturing, CRM, HR, and accounting.

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Which of the following activities is included in customer relationship management?


A) procurement
B) marketing
C) bill of materials
D) payroll

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Which of the following statements is true about Oracle and its ERP products?


A) It is known primarily for its retail-oriented ERP software.
B) It is known to create easy-to-use products.
C) It is known to produce fully featured products with superior performance.
D) It is known for its cost-effective solutions.

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An enterprise application integration product is ________.


A) a suite of software applications that tackles the information silo problem by providing layers of software that connect information systems together
B) a suite of software, a database, procedures and a set of processes for supporting business operations with a single, consistent, information system
C) a strategy that uses business process management to radically enhance the customer service experience
D) a suite of applications, a database, and a set of inherent processes for managing all the interactions with a customer, from lead generation to customer service

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Describe inherent processes and explain how they are a part of ERP.

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ERP systems specify processes for the im...

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The major benefit of an EAI system is that it ________.


A) provides greater returns than an ERP system
B) utilizes centralized databases
C) enables organizations to use existing applications
D) requires the use of formalized procedures

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ERP is so named because it attempts to integrate all the resources of an enterprise into a single information system.

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Explain the important characteristics of SAP's ERP.

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SAP was the first ERP software designed ...

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SAP produces and sells cost-specific platforms to speed up the configuration process.

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Which of the following is true about ABAP?


A) It has SOA capabilities that help it to integrate SAP with non-SAP applications.
B) It enables the Business Suite/NetWeaver approach to be more adaptive to new IT developments.
C) It is a high-level application language of SAP that is used to enhance the functionality of an SAP implementation.
D) It connects SAP applications to hardware, third-party software, and output devices.

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Define ERP. Describe the primary purpose of an ERP system.

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An enterprise resource planning (ERP) pr...

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ERP vendors sometimes train an organization's users to become in-house trainers in training sessions called ________.


A) train the trainer
B) training simulation
C) on-the-job training
D) virtual hands-on training

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International ERP solutions are designed to work with multiple currencies.

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The ________ is a business and IT professional who heads the IT staff in large organizations, sits on the executive board, and is an active participant in organizational strategic planning.


A) CEO
B) CIO
C) COO
D) CFO

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SCM includes procurement, sales order processing, inventory management, supplier management, and other related activities.

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Showing 101 - 117 of 117

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