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Exam 6: Supporting Processes with ERP Systems

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Question 31

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The core business of SAP AG is ________.

A) providing consulting and training services in ERP software
B) selling software solutions and related services
C) developing personal computers, laptops, and smartphones
D) selling licenses for its software solutions and related services

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Question 32

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In the 1970s, manufacturing companies used a software called material requirements planning to efficiently manage inventory, production, and labor.

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Question 33

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Which of the following statements is true about SAP and its ERP products?

Currently, most ERP products are rented, stored on cloud vendor hardware, and paid for by use.

Implementing an ERP system is harder for an organization that hasn't implemented some type of enterprise system in the past.

________ synchronizes manufacturing and supply-manufacturing occurs just as raw materials arrive.

If a new ERP customer has requirements that cannot be met via configuration, then the customer must turn to an EAI system.

An IT analyst is a business and IT professional who sits on the executive board and is an active participant in organizational strategic planning.

A ________ understands the technical aspects of ERP and helps plan, configure, and implement an ERP system for company use.

________ is known primarily for its retail-oriented ERP software.

Give several reasons why a firm might want to use an EAI rather than ERP.

Oracle's ERP products are designed according to ________.

Organizations are facing an ERP hardware dilemma as employees are increasingly using ________ to accomplish business activities and processes, including processes that interact with the company's ERP system.

The people involved with an ERP system fall into three roles: users, engineers, and analysts.

A systems analyst writes additional code where necessary for implementing an ERP system.

Define EAI and explain how metadata is used by EAI.

The major benefit of an EAI system is that it enables organizations to use existing applications.

In the context of an ERP system, an analyst works for the ERP vendor or a third party and helps budget, plan, train, configure, and implement the system.

Which of the following activities is included in human resources?

A(n) ________ is a high-level planner of IS who ensures compatibility of technology and directs technology toward strategic goals.