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Multiple Choice
A) perform the same function in different ways.
B) initiate flaws in the way a process was originally designed.
C) lack knowledge about the process.
D) All of these are correct.
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True/False
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Multiple Choice
A) the action or execution of a singular task.
B) a progression of steps (tasks, events, interactions) that comprise a work process, involve two or more persons, and create or add value to the organization's activities.
C) the delegation of work to staff members.
D) All of these are correct.
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Multiple Choice
A) process map.
B) work process.
C) workflow analysis.
D) clinical transformation.
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True/False
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Multiple Choice
A) "Clinical transformation is a radical change approach that produces a more responsive organization."
B) "Clinical transformations must include an adoption of a clinical technology."
C) "Clinical transformations are led by nursing staff members."
D) "Clinical transformations involve small, impactful changes."
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Multiple Choice
A) electronic records and information systems to provide point-of-care decision support and automation.
B) medication administration methodologies that provide care decision support and automation at the point of care.
C) bar coding for patient care activities to provide access to information and automation at the point of care.
D) computer systems that track activities at the point-of-care automation.
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Essay
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True/False
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True/False
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True/False
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Multiple Choice
A) "Variation occurs when clinicians perform the same function in different ways and is minimized with standardization."
B) "Variation occurs because healthcare providers have individual preferences. This does not affect patient care."
C) "There is little variation in patient care since technology has been incorporated into health care."
D) "Variation occurs only with very customized and complex care circumstances."
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True/False
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Multiple Choice
A) Change theory
B) Adaptation theory
C) Goal attainment theory
D) Collaboration theory
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Multiple Choice
A) Improve patient care
B) Reduce medical errors
C) Enhance collaboration between providers
D) Contribute to research databases
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True/False
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True/False
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True/False
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Multiple Choice
A) Change management plan
B) Workflow analysis
C) Clinical transformation
D) Workflow evaluation
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