Question 1

Which of the following is not characteristic of workgroups with excessive conflict?

Accepted Answer

A)  dissatisfaction
B)  indecision
C)  political infighting
D)  lack of teamwork
E)  creativity

Question 2

A(n) ______ role is behavior that concentrates on getting the team's work done.For example,one team member's role may be to generate daily sales information at the end of each working day.

Accepted Answer

A)  maintenance
B)  performance
C)  administrative
D)  production
E)  task

Question 3

Trust is based on _______,which in turn is based on past acts of integrity and follow-through on promises.

Accepted Answer

A)  cooperation
B)  credibility
C)  unity
D)  honesty
E)  cohesiveness

Question 4

Rita is on a team that consists of members who work together over time and distance via electronic media to combine effort and achieve common goals.Rita is on a(n)

Accepted Answer

A)  remote team.
B)  e-team.
C)  self-managed team.
D)  virtual team.
E)  quality improvement team.

Question 5

The stage of team development during which a group sets guidelines about issues like attendance and punctuality is the ______ stage.

Accepted Answer

A)  forming
B)  storming
C)  norming
D)  adjourning
E)  performing

Question 6

During the ______ stage of team development,close relationships develop as unity and harmony emerge.

Accepted Answer

A)  norming
B)  storming
C)  performing
D)  forming
E)  adjourning

Question 7

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

Accepted Answer

A)  forming
B)  norming
C)  performing
D)  storming
E)  adjourning

Question 8

Which of the following is true of informal groups?

Accepted Answer

A)  Informal groups have appointed leaders.
B)  A temporary committee is an example of an informal group.
C)  Members of an informal group are assigned to it by the skills they possess.
D)  Informal groups can advance or undercut the plans of formal groups.
E)  Informal groups are primarily created to solve an organizational problem.

Question 9

______ is designed to elicit different opinions without inciting people's personal feelings.

Accepted Answer

A)  Groupthink
B)  Storming
C)  Social loafing
D)  Programmed conflict
E)  Dysfunctional conflict

Question 10

Teams often enforce norms to help individuals avoid embarrassing situations.

Accepted Answer

A) True 
 B)False

Question 11

Sharon told her team that she is moving forward with a change to the bonus structure,despite vocal objections from several team members.Sharon is using the ______ conflict-handling style.

Accepted Answer

A)  avoiding
B)  collaborating
C)  compromising
D)  accommodating
E)  dominating

Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

Which of the following is not characteristic of workgroups with excessive conflict?

Correct Answer
verified

The stage of team development during which a group sets guidelines about issues like attendance and punctuality is the ______ stage.

Correct Answer
verified

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

Correct Answer
verified

Which of the following is true of informal groups?

Correct Answer
verified

Trust is based on _______,which in turn is based on past acts of integrity and follow-through on promises.

Correct Answer
verified

______ is designed to elicit different opinions without inciting people's personal feelings.

Correct Answer
verified

A(n) ______ role is behavior that concentrates on getting the team's work done.For example,one team member's role may be to generate daily sales information at the end of each working day.

Correct Answer
verified

Teams often enforce norms to help individuals avoid embarrassing situations.

Correct Answer
verified

Sharon told her team that she is moving forward with a change to the bonus structure,despite vocal objections from several team members.Sharon is using the ______ conflict-handling style.

Correct Answer
verified

During the ______ stage of team development,close relationships develop as unity and harmony emerge.

Correct Answer
verified

Rita is on a team that consists of members who work together over time and distance via electronic media to combine effort and achieve common goals.Rita is on a(n)

Correct Answer
verified

Exam 13: Groups and Teams: Increasing Cooperation, Reducing Conflict

Which of the following is not characteristic of workgroups with excessive conflict?

Correct AnswerverifiedShow Answer

The stage of team development during which a group sets guidelines about issues like attendance and punctuality is the ______ stage.

Correct AnswerverifiedShow Answer

The group development stage in which individuals test the leader's policies and assumptions as they try to determine how they fit into the power structure is the ______ stage.

Correct AnswerverifiedShow Answer

Which of the following is true of informal groups?

Correct AnswerverifiedShow Answer

Trust is based on _______,which in turn is based on past acts of integrity and follow-through on promises.

Correct AnswerverifiedShow Answer

______ is designed to elicit different opinions without inciting people's personal feelings.

Correct AnswerverifiedShow Answer

A(n) ______ role is behavior that concentrates on getting the team's work done.For example,one team member's role may be to generate daily sales information at the end of each working day.

Correct AnswerverifiedShow Answer

Teams often enforce norms to help individuals avoid embarrassing situations.

Correct AnswerverifiedShow Answer

Sharon told her team that she is moving forward with a change to the bonus structure,despite vocal objections from several team members.Sharon is using the ______ conflict-handling style.

Correct AnswerverifiedShow Answer

During the ______ stage of team development,close relationships develop as unity and harmony emerge.

Correct AnswerverifiedShow Answer

Rita is on a team that consists of members who work together over time and distance via electronic media to combine effort and achieve common goals.Rita is on a(n)

Correct AnswerverifiedShow Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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