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Exam 9: Human Resource Management: Getting the Right People

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Question 61

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Which of the following is NOT part of the strategic human resource management process?

A) Plan for human resources needs.
B) Establish a grand strategy.
C) Recruit and select people.
D) Orient, train, and develop personnel.
E) Negotiate employment contracts.

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Question 62

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Define internal and external recruiting, and give the advantages and disadvantages of each.

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Internal recruiting means making people ...

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Question 63

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Which piece of legislation first established the U.S. federal minimum wage?

A(n) ________ appraisal assesses employees on subjective attributes like attitude or leadership.

Discuss the three types of dismissals.

________ includes the activities managers perform to plan for, attract, develop, and retain an effective workforce.

The question has two parts; be sure to answer both. First, define bullying. Next, imagine that you are the manager of a local pizza shop. One of your pizza makers comes to you and says that the other employees are bullying her, making fun of her, teasing her, and harassing her on Instagram. Explain how you would combat and put a stop to the bullying.

This question contains two sections; be sure to answer both. First, identify the four types of unionized and nonunionized workplaces (that is, the four kinds of workplace labor agreements), and explain how they differ and the legal status of each. Second, suppose that you have just been hired at Shop A Lot, a high-volume grocery store that sells products in bulk. Shop A Lot is unionized, but you do not need to join the union as soon as you are hired. However, within 12 months you are required to join the union. What type of shop is Shop A Lot?

According to the law, which of the following is considered an employment test?

Therese is an architect for the building of a large office complex downtown. Frequently a group of steel workers whistle at her as she climbs a ladder or interacts with staff. The men's actions create a hostile work environment.

Sylvia had been working as an executive assistant to the president for nearly 25 years, so when she retired, no one had a good idea of all that her job entailed. Before Sylvia retired, Meaghan sat with her for two weeks to observe her duties and ask her to explain all the functions she performs as executive assistant to the president. Meaghan was performing a(n)

Due to recent budget shortfalls, Muna is being forced to lay off 50 employees at her firm. She plans to offer a severance package that may be small, but it is still something. Muna also wants to be sure to protect the reputation of the company so that future layoffs will not be required. How will she be able to protect the reputation of the company while laying off so many employees?

Mediation is the process in which a neutral third party, an arbitrator, listens to both parties in a dispute and makes a decision that the parties have agreed will be binding on them.