Question 1

Which of the following helps guarantee nonhazardous working conditions for employees?

Accepted Answer

A)   Civil Rights Act
B)   Fair Labor Standards Act
C)   Occupational Safety and Health Act
D)   National Labor Relations Board
E)   Sarbanes-Oxley Act

Question 2

Every year, 10 percent of GE's managers are assigned the bottom grade during the annual review cycle, and if they don't improve, they are asked to leave the company. GE uses a forced ranking performance review system.

Accepted Answer

A) True 
 B)False

Question 3

________ entails job posting, which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.

Accepted Answer

A)   Job analysis
B)   Realistic job previewing
C)   Position advertising
D)   Internal recruiting
E)   External recruiting

Question 4

Which of the following statements about sexual harassment is true?

Accepted Answer

A)   A hostile work environment is characterized by a tangible economic harm.
B)   A person who feels he or she must acquiesce to a sexual proposition to keep his or her job is facing quid pro quo harassment.
C)   The organization cannot be sued for sexual harassment as long as its managers did not know about the situation.
D)   Uninvited hugging or patting someone is not considered sexual harassment.
E)   Sexual harassment is defined as occurring between members of the opposite sex.

Question 5

This question has two parts; be sure to answer both.
First, suppose you are recruiting for an executive assistant. The HR department has scheduled an appointment with a qualified candidate. Describe the right way to prepare for the interview and the three-step process for conducting an interview with the candidate.
Next, give design-specific questions you might legally ask.

Accepted Answer

Before the interview, define your needs ...

Question 6

________ capital is the economic or productive potential of employee knowledge and actions.

Accepted Answer

A)   Human
B)   Labor
C)   Social
D)   Potential
E)   Productivity

Question 7

The ________ clause is the part of the labor-management agreement that states that employees who receive union benefits must join the union, or at least pay dues to it.

Accepted Answer

A)   givebacks
B)   agency
C)   closed shop
D)   union security
E)   union shop

Question 8

To ________, Lance, an HR manager, used reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area.

Accepted Answer

A)   perform a job analysis
B)   recruit from inside the organization
C)   recruit from outside the organization
D)   develop an affirmative action program
E)   analyze human capital

Question 9

A specialist at FedEx who rides with couriers to learn about delivery time measurements and potential service problems is conducting a job

Accepted Answer

A)   analysis.
B)   specification.
C)   posting.
D)   description.
E)   rotation.

Question 10

Which of the following is NOT one of the five steps in the learning and development process?

Accepted Answer

A)   attendance
B)   assessment
C)   objectives
D)   selection
E)   implementation

Question 11

Billy has received a mediocre evaluation for the second year in a row. He knows that he has made improvements, but his supervisor just does not seem to notice or, in Billy's opinion, care. Billy likes his job and wants to keep it. He listens to what his supervisor says and then his supervisor asks Billy to prepare a written response. Before Billy leaves the room to prepare the response, how should he respond to his supervisor?

Accepted Answer

A)   He could argue each point and offer a defense.
B)   He could take deep breaths and then respond nonjudgmentally.
C)   He could just repeat back what he heard.
D)   He could detour the conversation by asking for something positive.
E)   He could accept responsibility and make a change.

Question 12

Dionne wants to post a vacancy as an internal only posting. Her manager, Ty, cautions her about only posting internally, as the benefits do not always outweigh the challenges. Which of the following might be a challenge that Ty is referring to?

Accepted Answer

A)   The process is expensive and takes a long time.
B)   Once that job is filled, it will create a new vacancy that Dionne will have to fill.
C)   The risks are high because even though you know the individual, it will be a new position.
D)   It may expand the applicant pool to include too many to interview in a timely manner.
E)   It may decrease morale, because only one person can get the new job.

Question 13

The best type of performance appraisal involves

Accepted Answer

A)   using other employees as examples.
B)   describing a subordinate's current performance in general terms.
C)   concentrating on "stretch goals."
D)   relying on impressions.
E)   giving employees continuous, real-time coaching, feedback, and solutions.

Question 14

Which of the following is a typical off-the-job learning and development method?

Accepted Answer

A)   coaching
B)   job rotation
C)   e-learning
D)   role-playing
E)   planned work activities

Question 15

A(n)  ________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy, diversity, or disability.

Accepted Answer

A)   realistic job preview
B)   situational interview
C)   performance interview
D)   behavioral-description interview
E)   unstructured interview

Question 16

Kelsey had a starring role in a film that was shot in her hometown of Baton Rouge, Louisiana. Though the Screen Actors Guild, an actors' union, exists in Louisiana, Kelsey was not required to join it because of the state's ________ law.

Accepted Answer

A)   union security
B)   agency
C)   givebacks
D)   cost-of-living adjustment (COL
A)  
E)   right-to-work

Question 17

List and explain the four major areas of human resource law and give an example of legislation pertaining to each. Briefly explain each piece of legislation that you list.

Accepted Answer

Human resource laws fall under four broa...

Question 18

A manager must consider fairness, ________, and others' resentments in considering a promotion of an employee.

Accepted Answer

A)   openness
B)   permanence
C)   profitability
D)   safety
E)   nondiscrimination

Question 19

________ is the process of locating and attracting qualified applicants for jobs open in the organization.

Accepted Answer

A)   Recruiting
B)   Selection
C)   Hiring
D)   Job posting
E)   Interviewing

Question 20

Eddie was surprised to learn that not everyone would receive a bonus this year. Instead, management planned to rank all of the employees in Eddie's division and award bonuses only to the top 20 percent in terms of sales. Eddie's company is using a(n)  ________ performance review system.

Accepted Answer

A)   unit grading
B)   forced ranking
C)   functional positioning
D)   normal distribution
E)   standard curve

Exam 9: Human Resource Management: Getting the Right People

To ________, Lance, an HR manager, used reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area.

Correct Answer
verified

The ________ clause is the part of the labor-management agreement that states that employees who receive union benefits must join the union, or at least pay dues to it.

Correct Answer
verified

Which of the following statements about sexual harassment is true?

Correct Answer
verified

Kelsey had a starring role in a film that was shot in her hometown of Baton Rouge, Louisiana. Though the Screen Actors Guild, an actors' union, exists in Louisiana, Kelsey was not required to join it because of the state's ________ law.

Correct Answer
verified

Eddie was surprised to learn that not everyone would receive a bonus this year. Instead, management planned to rank all of the employees in Eddie's division and award bonuses only to the top 20 percent in terms of sales. Eddie's company is using a(n) ________ performance review system.

Correct Answer
verified

Which of the following helps guarantee nonhazardous working conditions for employees?

Correct Answer
verified

A(n) ________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy, diversity, or disability.

Correct Answer
verified

A specialist at FedEx who rides with couriers to learn about delivery time measurements and potential service problems is conducting a job

Correct Answer
verified

List and explain the four major areas of human resource law and give an example of legislation pertaining to each. Briefly explain each piece of legislation that you list.

Correct Answer
verified
Human resource laws fall under four broa...
View Answer

________ is the process of locating and attracting qualified applicants for jobs open in the organization.

Correct Answer
verified

The best type of performance appraisal involves

Correct Answer
verified

A manager must consider fairness, ________, and others' resentments in considering a promotion of an employee.

Correct Answer
verified

Which of the following is NOT one of the five steps in the learning and development process?

Correct Answer
verified

Correct Answer
verified

Dionne wants to post a vacancy as an internal only posting. Her manager, Ty, cautions her about only posting internally, as the benefits do not always outweigh the challenges. Which of the following might be a challenge that Ty is referring to?

Correct Answer
verified

Correct Answer
verified
Before the interview, define your needs ...
View Answer

Which of the following is a typical off-the-job learning and development method?

Correct Answer
verified

________ capital is the economic or productive potential of employee knowledge and actions.

Correct Answer
verified

________ entails job posting, which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.

Correct Answer
verified

Every year, 10 percent of GE's managers are assigned the bottom grade during the annual review cycle, and if they don't improve, they are asked to leave the company. GE uses a forced ranking performance review system.

Correct Answer
verified

Exam 9: Human Resource Management: Getting the Right People

To ________, Lance, an HR manager, used reports from the U.S. Bureau of Labor Statistics and the U.S. Census Bureau for information about his industry's labor pool in his geographic area.

Correct AnswerverifiedShow Answer

The ________ clause is the part of the labor-management agreement that states that employees who receive union benefits must join the union, or at least pay dues to it.

Correct AnswerverifiedShow Answer

Which of the following statements about sexual harassment is true?

Correct AnswerverifiedShow Answer

Kelsey had a starring role in a film that was shot in her hometown of Baton Rouge, Louisiana. Though the Screen Actors Guild, an actors' union, exists in Louisiana, Kelsey was not required to join it because of the state's ________ law.

Correct AnswerverifiedShow Answer

Eddie was surprised to learn that not everyone would receive a bonus this year. Instead, management planned to rank all of the employees in Eddie's division and award bonuses only to the top 20 percent in terms of sales. Eddie's company is using a(n) ________ performance review system.

Correct AnswerverifiedShow Answer

Which of the following helps guarantee nonhazardous working conditions for employees?

Correct AnswerverifiedShow Answer

A(n) ________ is susceptible to legal attack because some questions may infringe on non-job-related matters such as privacy, diversity, or disability.

Correct AnswerverifiedShow Answer

A specialist at FedEx who rides with couriers to learn about delivery time measurements and potential service problems is conducting a job

Correct AnswerverifiedShow Answer

List and explain the four major areas of human resource law and give an example of legislation pertaining to each. Briefly explain each piece of legislation that you list.

Correct AnswerverifiedHuman resource laws fall under four broa...View AnswerShow Answer

________ is the process of locating and attracting qualified applicants for jobs open in the organization.

Correct AnswerverifiedShow Answer

The best type of performance appraisal involves

Correct AnswerverifiedShow Answer

A manager must consider fairness, ________, and others' resentments in considering a promotion of an employee.

Correct AnswerverifiedShow Answer

Which of the following is NOT one of the five steps in the learning and development process?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Dionne wants to post a vacancy as an internal only posting. Her manager, Ty, cautions her about only posting internally, as the benefits do not always outweigh the challenges. Which of the following might be a challenge that Ty is referring to?

Correct AnswerverifiedShow Answer

Correct AnswerverifiedBefore the interview, define your needs ...View AnswerShow Answer

Which of the following is a typical off-the-job learning and development method?

Correct AnswerverifiedShow Answer

________ capital is the economic or productive potential of employee knowledge and actions.

Correct AnswerverifiedShow Answer

________ entails job posting, which means placing information about job vacancies and qualifications in places where employees can see them such as on bulletin boards or the company's intranet.

Correct AnswerverifiedShow Answer

Every year, 10 percent of GE's managers are assigned the bottom grade during the annual review cycle, and if they don't improve, they are asked to leave the company. GE uses a forced ranking performance review system.

Correct AnswerverifiedShow Answer

Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Human resource laws fall under four broa...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Before the interview, define your needs ...
View Answer

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified