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Pioneer promotion is most likely to be used during the ____ stage of the product life cycle.


A) maturity
B) decline
C) growth
D) introduction
E) regression

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An activity and/or material that offers added value or incentive to resellers, salespeople, or consumers is


A) advertising.
B) personal selling.
C) public relations.
D) sales promotion.
E) packaging.

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Mister Sub offers customers a card that allows them to have a free sub for every 7 that have been purchased and provides various discounts throughout the year. The primary promotional objective of programs such as this is


A) encouraging product trial.
B) retaining existing customers.
C) stimulating demand.
D) combating competitive promotional offers.
E) reducing sales fluctuations.

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As they walk to the car, Erin tells her sales representative, Joachin, that they may need to modify the price structure they just presented to the prospect. Erin bases her statement on the way the prospect folded his arms when Joachin quoted him the prices on the new system. Joachin says he didn't notice. Erin recommends a book on ____ communication to Joachin.


A) tactile
B) proxemic
C) kinesic
D) verbal
E) signal

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Reba Vincent is employed as a consultant for Mary Kay Cosmetics. This illustrates


A) personal selling.
B) retailing.
C) public relations.
D) advertising.
E) sales promotion.

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The absolute dollar outlay for advertising is usually low.

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If a manufacturer decides to use a push policy to promote its products, it is most likely to focus its efforts on


A) retailers.
B) wholesalers.
C) ultimate consumers.
D) other producers.
E) institutional users.

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Channel capacity is determined by the


A) most efficient component of the communication process.
B) least efficient component of the communication process.
C) source.
D) receiver.
E) meanings of the message.

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When feedback occurs, the source becomes the receiver.

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Which of the following is not one of the disadvantages of using advertising as a promotion method?


A) slow feedback
B) high absolute dollar outlay
C) high cost per person reached
D) difficulty in measuring effects on sales
E) limited time available to communicate message

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If children and teenagers are insisting on wearing expensive name-brand apparel, a criticism of promotion can be made that promotion


A) forces people to spend too much.
B) forces prices to go up.
C) encourages materialism.
D) creates needs.
E) can be harmful.

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During the decoding process, the


A) intensity of the transmission becomes stronger.
B) receiver attempts to convert signs or symbols into concepts and ideas.
C) source attempts to convert signs or symbols into concepts and ideas.
D) source converts meaning into a series of signs or symbols that represent ideas or concepts.
E) receiver filters noise from the feedback.

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Promotion of products tends to keep their prices high.

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A breakfast cereal maker most likely will not use personal selling to promote its product.

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Which of the following target market characteristics are most important to consider before determining the promotion mix ingredients?


A) The size, geographic distribution, and demographic characteristics
B) The cultural diversity and population size
C) The age, sex, religion, and race characteristics
D) Existing product adoption categories
E) Existing levels of price consciousness

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The Kia Soul automobile is currently positioned as a vehicle for young adults.  Kia's message to the target market is that it is exciting, youthful, and trendy.  However, Max and his friends who are 20-somethings, just like the music and the hamster spokes characters.  They don't care about the car itself. The message that Kia originally encoded and the meaning Max and his friends ultimately decoded


A) probably contain circular feedback.
B) may be different because of noise.
C) are usually exactly the same.
D) rarely are similar because of feedback.
E) are collectively termed the communications channel.

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Selective demand is demand for a certain brand.

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Certain types of promotion facilitate price competition.

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The Sharper Image likes to use nonpersonal communication in news story form such as press releases for its new and improved products. This is an example of


A) sales promotion.
B) direct marketing.
C) personal selling.
D) publicity.
E) social media.

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If a firm's promotional budget were extremely limited, for which of the following reasons would it be more likely to rely on personal selling as its main promotional tool?


A) People are more likely to believe a human being than a print ad.
B) TV and radio ads are not feasible for smaller companies.
C) It can achieve more sales through business customers than through individual consumers.
D) It is easier to measure a salesperson's effects on sales than advertising's effects on sales.
E) The firm is charging a higher price to cover the expensive salaries of its salespeople.

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