Question 1

Which of the following helps to develop supportive social relationships in the workplace?

Accepted Answer

A)  Team building activities
B)  Annual assessments
C)  Role negotiations
D)  Performance appraisals

Question 2

Type B people often recognize Type A behavior and can help Type A individuals judge situations realistically.

Accepted Answer

A) True 
 B)False

Question 3

Which of the following best defines emotional exhaustion?

Accepted Answer

A)  It is a physical response to job stress.
B)  It is a form of psychological fatigue caused by energy depletion.
C)  It is a physical ailment with psychological origins.
D)  It is a psychological distress caused by a lack of challenge on the job.

Question 4

In the context of self-directed interventions, which of the following is true of learned optimism?

Accepted Answer

A)  It is a secondary stress prevention activity.
B)  It begins with the definition of a focal role within the organizational context.
C)  It begins with identifying pessimistic thoughts and then distracting oneself from these thoughts.
D)  It is a characteristic of Type A personality.

Question 5

How a person sees himself or herself, both positively and negatively, is called _____.

Accepted Answer

A)  the self-image
B)  the ego-ideal
C)  self-esteem
D)  self-efficacy

Question 6

Describe personal demands as a source of stress.

Accepted Answer

Answers will vary. Self-imposed personal...

Question 7

The job strain model suggests that:

Accepted Answer

A)  employee participation in goal setting increases job strain on managers.
B)  low self-determination and counterdependence lead to a low-strain job.
C)  points of confusion and conflict in a job become opportunities for clarification and resolution.
D)  the combination of stringent demands and restricted control leads to a high-strain job.

Question 8

Which of the following is the last step of the GP3 method of time management?

Accepted Answer

A)  Prioritizing goals in terms of their relative importance
B)  Praising oneself for specific achievements along the way
C)  Setting goals that are challenging yet attainable
D)  Planning for goal attainment through specific tasks

Question 9

George, an actor at String Theatres, has been playing the role of a carpenter in the same drama for more than five years. The director, Jeff, does not wish to change George's role or even change his dialogues. Because of this, George begins to experience apathy and his performance deteriorates. In this scenario, George is experiencing a psychological response to job stress called burnout.

Accepted Answer

A) True 
 B)False

Question 10

_____ is the unconscious preparation to fight or flee that a person experiences when faced with any demand.

Accepted Answer

A)  Stress
B)  Burnout
C)  Distress
D)  Rust-out

Question 11

True organizational stress prevention is considered primary in nature because:

Accepted Answer

A)  it modifies the individual's or the organization's response to a demand.
B)  it reduces the demands the organization places on the employee.
C)  it identifies symptoms of stress in individuals.
D)  it heals individual or organizational symptoms of distress and strain.

Question 12

Healthy, normal stress is known as _____.

Accepted Answer

A)  distress
B)  strain
C)  eustress
D)  acute stress

Question 13

Which of the following is true of stressful activities like aerobic exercise, weight training, and flexibility training?

Accepted Answer

A)  They decrease the stress response in individuals.
B)  They enhance a person's ability to manage stressful demands.
C)  They increase a person's susceptibility to stress.
D)  They minimize a person's recovery from stressful events.

Question 14

In the context of individual stress prevention, which of the following is true of flexibility training?

Accepted Answer

A)  It helps one cultivate an optimistic frame of mind.
B)  It helps to prevent the accumulation of unnecessary muscular tension.
C)  It helps to overcome stress through self-disclosure.
D)  It helps to avoid permanent psychological damage due to stress.

Question 15

Jeff, a café attendant at Tasty bakery, doubts the freshness of the bread in the bakery and requests his manager for fresh stock. However, the manager overlooks Jeff's concern and instructs him to serve the unsold bread first. In this scenario, Jeff is likely to experience _____.

Accepted Answer

A)  role ambiguity
B)  person-role conflict
C)  interrole conflict
D)  non-role conflict

Question 16

In the context of preventive stress management, which of the following is true of goal setting?

Accepted Answer

A)  It focuses a person's attention while directing energy into a productive channel.
B)  It decreases task motivation.
C)  It increases role conflict and role ambiguity.
D)  It helps a person to become independent without maintaining a host of supportive attachments.

Question 17

Individual differences, such as gender, enhance vulnerability to strain under stressful conditions.

Accepted Answer

A) True 
 B)False

Question 18

Damian is a professional gymnast and ranks number 5 in his country. However, he considers his short temper to be a terrible flaw and thinks it makes him a bad person. He believes the only way to be considered successful is to be the number 1 gymnast in the country. This makes Damian feel very stressed. In the context of approaches to stress, Damian is feeling stressed due to inconsistent expectations.

Accepted Answer

A) True 
 B)False

Question 19

Describe the person-environment fit approach to stress.

Accepted Answer

Answers will vary. Robert Kahn was conce...

Question 20

Which of the following statements is true according to Robert Kahn's person-environment fit approach to stress?

Accepted Answer

A)  The stress response is ineffective in preparing a person to handle legitimate emergencies.
B)  One's perception and cognitive appraisal are important in determining what is stressful.
C)  The human body is designed with natural defense mechanisms to keep it in homeostasis.
D)  Stress occurs when the role expectations are confusing and/or conflict with one's skills and abilities.

Exam 7: Stress and Well-Being at Work

Jeff, a café attendant at Tasty bakery, doubts the freshness of the bread in the bakery and requests his manager for fresh stock. However, the manager overlooks Jeff's concern and instructs him to serve the unsold bread first. In this scenario, Jeff is likely to experience _____.

Correct Answer
verified

Describe personal demands as a source of stress.

Correct Answer
verified
Answers will vary. Self-imposed personal...
View Answer

Correct Answer
verified

Correct Answer
verified

Which of the following is true of stressful activities like aerobic exercise, weight training, and flexibility training?

Correct Answer
verified

How a person sees himself or herself, both positively and negatively, is called _____.

Correct Answer
verified

Which of the following best defines emotional exhaustion?

Correct Answer
verified

Which of the following statements is true according to Robert Kahn's person-environment fit approach to stress?

Correct Answer
verified

Which of the following helps to develop supportive social relationships in the workplace?

Correct Answer
verified

In the context of preventive stress management, which of the following is true of goal setting?

Correct Answer
verified

Healthy, normal stress is known as _____.

Correct Answer
verified

In the context of individual stress prevention, which of the following is true of flexibility training?

Correct Answer
verified

The job strain model suggests that:

Correct Answer
verified

Individual differences, such as gender, enhance vulnerability to strain under stressful conditions.

Correct Answer
verified

_____ is the unconscious preparation to fight or flee that a person experiences when faced with any demand.

Correct Answer
verified

In the context of self-directed interventions, which of the following is true of learned optimism?

Correct Answer
verified

Type B people often recognize Type A behavior and can help Type A individuals judge situations realistically.

Correct Answer
verified

Which of the following is the last step of the GP³ method of time management?

Correct Answer
verified

True organizational stress prevention is considered primary in nature because:

Correct Answer
verified

Describe the person-environment fit approach to stress.

Correct Answer
verified
Answers will vary. Robert Kahn was conce...
View Answer

Exam 7: Stress and Well-Being at Work

Jeff, a café attendant at Tasty bakery, doubts the freshness of the bread in the bakery and requests his manager for fresh stock. However, the manager overlooks Jeff's concern and instructs him to serve the unsold bread first. In this scenario, Jeff is likely to experience _____.

Correct AnswerverifiedShow Answer

Describe personal demands as a source of stress.

Correct AnswerverifiedAnswers will vary. Self-imposed personal...View AnswerShow Answer

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

Which of the following is true of stressful activities like aerobic exercise, weight training, and flexibility training?

Correct AnswerverifiedShow Answer

How a person sees himself or herself, both positively and negatively, is called _____.

Correct AnswerverifiedShow Answer

Which of the following best defines emotional exhaustion?

Correct AnswerverifiedShow Answer

Which of the following statements is true according to Robert Kahn's person-environment fit approach to stress?

Correct AnswerverifiedShow Answer

Which of the following helps to develop supportive social relationships in the workplace?

Correct AnswerverifiedShow Answer

In the context of preventive stress management, which of the following is true of goal setting?

Correct AnswerverifiedShow Answer

Healthy, normal stress is known as _____.

Correct AnswerverifiedShow Answer

In the context of individual stress prevention, which of the following is true of flexibility training?

Correct AnswerverifiedShow Answer

The job strain model suggests that:

Correct AnswerverifiedShow Answer

Individual differences, such as gender, enhance vulnerability to strain under stressful conditions.

Correct AnswerverifiedShow Answer

_____ is the unconscious preparation to fight or flee that a person experiences when faced with any demand.

Correct AnswerverifiedShow Answer

In the context of self-directed interventions, which of the following is true of learned optimism?

Correct AnswerverifiedShow Answer

Type B people often recognize Type A behavior and can help Type A individuals judge situations realistically.

Correct AnswerverifiedShow Answer

Which of the following is the last step of the GP3 method of time management?

Correct AnswerverifiedShow Answer

True organizational stress prevention is considered primary in nature because:

Correct AnswerverifiedShow Answer

Describe the person-environment fit approach to stress.

Correct AnswerverifiedAnswers will vary. Robert Kahn was conce...View AnswerShow Answer

Correct Answer
verified

Correct Answer
verified
Answers will vary. Self-imposed personal...
View Answer

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
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Correct Answer
verified

Correct Answer
verified

Correct Answer
verified

Which of the following is the last step of the GP³ method of time management?

Correct Answer
verified

Correct Answer
verified

Correct Answer
verified
Answers will vary. Robert Kahn was conce...
View Answer