Question 1

Which of the following is not  an effective subject line?

Accepted Answer

A)  New Parking Permits Available from HR
B)  Staff Meeting Rescheduled for August 12
C)  Please Respond to Job Satisfaction Survey
D)  Important! Please Read Now

Question 2

An effective blogging strategy is to post  compelling comments on other bloggers' posts.

Accepted Answer

A) True 
 B)False

Question 3

Social networks can help connect employees who are geographically dispersed.

Accepted Answer

A) True 
 B)False

Question 4

Which of the following is the best advice for writing the body of an e-mail message?

Accepted Answer

A)  To help the receiver act on the subject, avoid frontloading.
B)  Use numbered or bulleted lists when appropriate.
C)  Develop your ideas into at least three screens to demonstrate your writing ability and the seriousness of your message.
D)  Do not waste space on headings and subheadings.

Question 5

Twitter is the most popular social media network in America, used by nearly 80 percent of adults.

Accepted Answer

A) True 
 B)False

Question 6

Although blogs have proven to be an effective tool for some individuals, businesses are reluctant to use them because they are limited in the audiences that they reach.

Accepted Answer

A) True 
 B)False

Question 7

Most e-mails should be organized using the indirect organizational strategy.

Accepted Answer

A) True 
 B)False

Question 8

Similar to the internet, an internal corporate communication platform  is called a(n)_________________.

Accepted Answer

The answer of Similar to the internet, an internal corporate...

Question 9

Text messaging requires a  SMS,  which stands for

Accepted Answer

A)  simple message synchronization.
B)  short message service.
C)  systems messaging synchronization.
D)  single mobility system.

Question 10

All of the following are reasons memos are used to send internal messages except

Accepted Answer

A)  formality.
B)  permanency.
C)  speed.
D)  length.

Question 11

Podcasts and wikis are part of the new user-centered virtual environment called

Accepted Answer

A)  the Total Network.
B)  Web 2.0.
C)  cloud computing.
D)  VPN.

Question 12

One advantage of podcasts is that they can replace costlier forms of communication technologies such as teleconferences.

Accepted Answer

A) True 
 B)False

Question 13

All companies in today's workplace allow employees to text or instant message on the job.

Accepted Answer

A) True 
 B)False

Question 14

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

Accepted Answer

A) True 
 B)False

Question 15

Which of the following statements best describes use of social networks by businesses today?

Accepted Answer

A)  All companies are comfortable with using social networking for brainstorming and teamwork.
B)  Companies struggle with finding the right balance between permitting access to the Web and protecting security as well as ensuring productivity.
C)  Companies must run their own social networks to capitalize effectively on the benefits this medium offers.
D)  Large companies create buzz and promote their brands via social networking, but social networking offers no benefit to small businesses.

Question 16

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

Accepted Answer

A) True 
 B)False

Question 17

A(n)____________________ is a digital audio or video file that can be downloaded to a computer or watched on a smartphone.

Accepted Answer

The answer of A(n)____________________ is a digital audio or video...

Question 18

____________________ messaging enables you to use the Internet or an internal corporate communication platform to communicate in real time with others by exchanging brief text-based messages.

Accepted Answer

The answer of ____________________ messaging enables you to use the...

Question 19

Eyasu must create a corporate blog. Which of the following should he use in his blog?

Accepted Answer

A)  Expressive action verbs
B)  Numbers, bullets, and subheadings
C)  Conversational language
D)  Eyasu should use all these techniques in his blog.

Question 20

Companies use blogs for all of the following reasons except

Accepted Answer

A)  communicating internally with employees.
B)  conducting job interviews.
C)  recruiting.
D)  researching target markets and products.

Exam 5: Short Workplace Messages and Digital Media

An effective blogging strategy is to post compelling comments on other bloggers' posts.

Correct AnswerverifiedShow Answer

A(n)____________________ is a digital audio or video file that can be downloaded to a computer or watched on a smartphone.

Correct AnswerverifiedShow Answer

Similar to the internet, an internal corporate communication platform is called a(n)_________________.

Correct AnswerverifiedShow Answer

Social networks can help connect employees who are geographically dispersed.

Correct AnswerverifiedShow Answer

Which of the following is not an effective subject line?

Correct AnswerverifiedShow Answer

____________________ messaging enables you to use the Internet or an internal corporate communication platform to communicate in real time with others by exchanging brief text-based messages.

Correct AnswerverifiedShow Answer

One advantage of podcasts is that they can replace costlier forms of communication technologies such as teleconferences.

Correct AnswerverifiedShow Answer

Although blogs have proven to be an effective tool for some individuals, businesses are reluctant to use them because they are limited in the audiences that they reach.

Correct AnswerverifiedShow Answer

Text messaging requires a SMS, which stands for

Correct AnswerverifiedShow Answer

Twitter is the most popular social media network in America, used by nearly 80 percent of adults.

Correct AnswerverifiedShow Answer

Which of the following is the best advice for writing the body of an e-mail message?

Correct AnswerverifiedShow Answer

All of the following are reasons memos are used to send internal messages except

Correct AnswerverifiedShow Answer

Although wikis have become popular among some users, major companies have yet to embrace them in the business world.

Correct AnswerverifiedShow Answer

Eyasu must create a corporate blog. Which of the following should he use in his blog?

Correct AnswerverifiedShow Answer

Which of the following statements best describes use of social networks by businesses today?

Correct AnswerverifiedShow Answer

Like e-mail messages, memos can be used to communicate within an organization and with external customers, companies, and organizations.

Correct AnswerverifiedShow Answer

Most e-mails should be organized using the indirect organizational strategy.

Correct AnswerverifiedShow Answer

Podcasts and wikis are part of the new user-centered virtual environment called

Correct AnswerverifiedShow Answer

Companies use blogs for all of the following reasons except

Correct AnswerverifiedShow Answer

All companies in today's workplace allow employees to text or instant message on the job.

Correct AnswerverifiedShow Answer

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