Question 1

Monica's supervisor has expressed concern about the readability of her messages, claiming that paragraphs are often too long. What aspect of her writing should Monica focus on to address this issue?

Accepted Answer

A)  Researching
B)  Proofreading
C)  Formatting
D)  Evaluating her purpose

Question 2

Professional writers develop a system of writing and revising that works for them; they may revise at any point in the process.

Accepted Answer

A) True 
 B)False

Question 3

Tyler used a bulleted list on his résumé to describe his previous job duties. Which of the following items from his list does not demonstrate parallel structure?

Accepted Answer

A)  Performed inspections of plant equipment, including boilers, condensers, and chillers
B)  Troubleshooting of plant's chemical equipment
C)  Performed load calculations for plant equipment
D)  Wrote analytical reports detailing system performance

Question 4

The dangers of using slang in business writing include

Accepted Answer

A)  obscuring meaning.
B)  using language that is too informal.
C)  using words that quickly go out of fashion.
D)  All answer choices are correct.

Question 5

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Accepted Answer

The answer of ____________________ is composed of informal words with...

Question 6

You can often reduce flabby expressions to single words.

Accepted Answer

A) True 
 B)False

Question 7

You should follow the same proofreading process for a routine document and a complex document.

Accepted Answer

A) True 
 B)False

Question 8

Only main ideas should be included in a microblog.

Accepted Answer

A) True 
 B)False

Question 9

Which statement regarding type sizes and fonts is most accurate?

Accepted Answer

A)  Font styles are a stylistic means of adding emphasis to your words.
B)  Readers are generally most comfortable with 8- to 10-point type for body text.
C)  Fonts include caps, boldfacing, italics, underlining, outlining, and shadowing.
D)  Writers should always use all caps to emphasize their ideas.

Question 10

Microblogging

Accepted Answer

A)  is ineffective for communication with customers.
B)  involves adding website links to a blog to encourage feedback from others.
C)  consists of short messages exchanged on social media networks.
D)  is performed primarily by corporate officials who write comments about their companies.

Question 11

____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers, and format.

Accepted Answer

The answer of ____________________ involves checking for problems with spelling,...

Question 12

Each and every  is an example of a _________________ phrase.

Accepted Answer

The answer of Each and every  is an example of...

Question 13

Which of the following statements about revising business messages is most accurate?

Accepted Answer

A)  An automated spell checker is sufficient for most messages.
B)  Revision should always occur after you have completed writing.
C)  Effective revision saves time, avoids confusion, and optimizes your credibility.
D)  Revising and proofreading involve the same steps.

Question 14

Which of the following sentences is most effective?

Accepted Answer

A)  This is to inform you that your account is now up-to-date.
B)  At this point in time, your account is up-to-date.
C)  Due to the fact that we have just received your check, your account is up-to-date.
D)  Your account is now up-to-date.

Question 15

Which of the following is the best advice to follow when you proofread a routine document?

Accepted Answer

A)  If proofreading on screen, display the entire document at once.
B)  Proofread the document using a printed copy.
C)  Proofread your document as you compose your ideas.
D)  Rely solely on a spell-checker to catch any errors.

Question 16

Empty space on a page is called ____________.

Accepted Answer

The answer of Empty space on a page is called...

Question 17

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Accepted Answer

The answer of ____________________ consists of short messages exchanged on...

Question 18

All of the following sentences contain unnecessary fillers except

Accepted Answer

A)  There are three important issues to discuss at today's meeting .
B)  There is only one job opening available .
C)  It was our office manager who won the raffle .
D)  Three candidates are running for the board .

Question 19

The best way to evaluate the effectiveness of your message is through ___________________ from the reader.

Accepted Answer

The answer of The best way to evaluate the effectiveness...

Question 20

Well-designed documents give the impression that the writer is intelligent.

Accepted Answer

A) True 
 B)False

Exam 4: Revising Business Messages

You should follow the same proofreading process for a routine document and a complex document.

Correct AnswerverifiedShow Answer

All of the following sentences contain unnecessary fillers except

Correct AnswerverifiedShow Answer

Only main ideas should be included in a microblog.

Correct AnswerverifiedShow Answer

Professional writers develop a system of writing and revising that works for them; they may revise at any point in the process.

Correct AnswerverifiedShow Answer

____________________ consists of short messages exchanged on social media networks such as Twitter, Facebook, and Tumblr.

Correct AnswerverifiedShow Answer

Microblogging

Correct AnswerverifiedShow Answer

Which of the following is the best advice to follow when you proofread a routine document?

Correct AnswerverifiedShow Answer

Monica's supervisor has expressed concern about the readability of her messages, claiming that paragraphs are often too long. What aspect of her writing should Monica focus on to address this issue?

Correct AnswerverifiedShow Answer

Tyler used a bulleted list on his résumé to describe his previous job duties. Which of the following items from his list does not demonstrate parallel structure?

Correct AnswerverifiedShow Answer

Which of the following statements about revising business messages is most accurate?

Correct AnswerverifiedShow Answer

____________________ is composed of informal words with arbitrary and extravagantly changed meanings. These words quickly go out of fashion because they are no longer appealing when everyone begins to understand them.

Correct AnswerverifiedShow Answer

Which statement regarding type sizes and fonts is most accurate?

Correct AnswerverifiedShow Answer

Which of the following sentences is most effective?

Correct AnswerverifiedShow Answer

Well-designed documents give the impression that the writer is intelligent.

Correct AnswerverifiedShow Answer

____________________ involves checking for problems with spelling, grammar, punctuation, names and numbers, and format.

Correct AnswerverifiedShow Answer

Empty space on a page is called ____________.

Correct AnswerverifiedShow Answer

The best way to evaluate the effectiveness of your message is through ___________________ from the reader.

Correct AnswerverifiedShow Answer

Each and every is an example of a _________________ phrase.

Correct AnswerverifiedShow Answer

You can often reduce flabby expressions to single words.

Correct AnswerverifiedShow Answer

The dangers of using slang in business writing include

Correct AnswerverifiedShow Answer

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