Correct Answer
verified
Multiple Choice
A) turn-maintaining
B) turn-yielding
C) turn-denying
D) turn-requesting
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) apologizing
B) engaging in other-orientation
C) engaging in problem solving
D) engaging in problem analysis
Correct Answer
verified
Multiple Choice
A) feedforward
B) business
C) opening
D) dialogue
Correct Answer
verified
Multiple Choice
A) turn-yielding
B) turn-requesting
C) turn-denying
D) turn-maintaining
Correct Answer
verified
Short Answer
Correct Answer
verified
View Answer
Multiple Choice
A) Monologic communication is usually preferable to dialogic communication.
B) Dialogic communication involves striving for empathy and mutual understanding.
C) Monologic communication is preferable in stressful situations.
D) Monologic communication is preferable in non-stressful situations.
Correct Answer
verified
True/False
Correct Answer
verified
Short Answer
Correct Answer
verified
View Answer
Multiple Choice
A) It occurs between two people who have a relationship.
B) It is not contingent on a relationship between the people interacting.
C) It can be synonymous with intrapersonal communication.
D) It occurs among 3 or more people.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) turn-requesting
B) turn-yielding
C) back-channeling
D) turn-denying
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) is a good example of phatic communication.
B) may cause her coworkers to feel uncomfortable and throw them off guard.
C) probably goes unnoticed.
D) is appropriate for the situation.
Correct Answer
verified
Multiple Choice
A) praising.
B) complimenting.
C) critiquing.
D) asserting.
Correct Answer
verified
Short Answer
Correct Answer
verified
Multiple Choice
A) "Hi." "How are you?" "Hello, this is Maria."
B) "Haven't we met before?"
C) Emphasizes that most conversations are directed at achieving some goal.
D) This is immediately done in face-to-face conversations and in your response to a previous e-mail.
E) It often reveals how satisfied the persons were with the conversation.
Correct Answer
verified
True/False
Correct Answer
verified
Multiple Choice
A) minimizing.
B) accepting.
C) retracting.
D) verbalizing.
Correct Answer
verified
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