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The critical outcome measure of strategy is:


A) Customer retention
B) Performance
C) Employee turnover
D) Environmental sustainability

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The strategy context is:


A) The external environment of the industry
B) The set of circumstances under which both the strategy process and strategy content are determined
C) The combination of needs expressed by stakeholder, shareholders and customers
D) The economic environment of the country in which an organization operates

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Average returns are returns in excess of what an investor expects to earn from other investments with a similar amount of risk.

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In order to cope with hypercompetition,firms need to develop ____ through continuous learning.


A) Competitive resilience
B) Strategic flexibility
C) Strategic power
D) Competitive dominance

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Strategic thinking is an activity that:


A) Involves shareholders shaping the way strategic leaders create strategy
B) Involves assessing the internal strengths of an organization
C) Involves pursuing a competitive advantage within an industry
D) Involves managers considering how they should organize their thinking to achieve a successful strategic reasoning process

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What are the primary aspects of the strategic management process?

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.Analysis. Analysis involves the develop...

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The value created by a firm is distributed among a number of stakeholders.

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What are the four general ways of approaching strategic tensions?

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.As a puzzle. A strategy tension that is...

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Performance measures of interest to those involved with an organization's strategy should reflect:


A) Marketing outcomes
B) Human resource recruiting and staffing results
C) The company's efforts as a whole
D) The interpretation of external analyses

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What are the five critical questions that the field of strategy seeks to answer?

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.Why are firms different? Companies shar...

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A sound strategy is easily recognized because it is geared toward a mission of making as much money as possible.

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Define strategic competitiveness and above-average returns.What is the relationship between strategic competitiveness and returns on investment?

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.Strategic competitiveness is achieved w...

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Briefly describe the two strategic imperatives with which every company must contend.

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.Companies must become aware of the stra...

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One measure by which a non-profit organization might assess the effectiveness of its strategy is by looking at how well its stakeholders are served.

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To what extent should a firm be committed to a particular strategy versus making frequent changes in the strategy?

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.Strategy is way of being able to antici...

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Strategy is the overall concept for how a company organizes itself and its activities to conduct business successfully,deliver superior returns to shareholders,and outperform rivals.

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Most organizations do not operate in dynamic environments therefore they can assume their strategic plans will be implemented as they are written.

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What is the difference between deliberate and emergent strategies?

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.The traditional school of thought conce...

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The strategic management process is:


A) A set of activities that will assure a sustainable competitive advantage and above-average returns for the firm
B) A decision-making activity concerned with a firm's internal resources, capabilities, and competencies, independent of the conditions in its external environment
C) A process directed by top-management with input from other stakeholders that seeks to achieve above-average returns for investors through effective use of the organization's resources
D) The full set of commitments, decisions, and actions required for the firm to achieve above-average returns and strategic competitiveness

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The strategic management processes of analysis and formulation are strictly sequential: Analyses must be completed before formulation and not revisited once a strategy has begun to be created.

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