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Your friend has just been awarded a franchise in a particular industry.He explains that his franchisor has licensed him to sell and distribute a product to retailers.Knowing that this type of franchise arrangement is most common in one particular industry, you suspect that your friend has obtained a franchise in the ____ industry.


A) gasoline
B) automobile sales
C) soft-drink
D) fast-food
E) furniture

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Price Waterhouse, a large accounting firm, would be most properly classified in the ____ industry, whereas a grocery store such as Kroger would be included in the ____ industry.


A) distribution; production
B) service; distribution
C) production; service
D) service; production
E) distribution; service

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Which form of franchising is the most common today?


A) Franchising has become a very unpopular option and is used infrequently today.
B) A manufacturer authorises a number of retail stores to sell a certain brand- name item.
C) A producer licences distributors to sell a given product to retailers.
D) A distributor authorises a producer to make and sell a given product to the ultimate consumer.
E) A franchisor supplies brand names, techniques, or other services instead of a complete product.

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Franchising experienced tremendous growth during the early 1430s.

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The purchaser of a franchise is called the franchisee.

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A group of senior and graduate students in business administration providing management counselling to small businesses is known as a


A) small-business administration.
B) small-business development centres.
C) small-business institute.
D) special task force.
E) none of the above.

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What is the primary reason that so many new businesses fail?


A) Owner does not work hard enough
B) Mismanagement resulting from lack of business know-how
C) Low employee quality for new businesses
D) Lack of brand-name recognition
E) Inability to compete with well-established brand names

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What organisation created by Congress in 1953 assists, counsels, and protects the interests of small businesses?


A) SCORE
B) FTC
C) SBIC
D) SBA
E) SBDC

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Professors at most universities are highly encouraged to participate in community service.What organisation that provides low-cost courses and workshops would welcome management professors with an interest in small companies?


A) SBDC
B) SBIC
C) SBA
D) SCORE
E) SBI

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Mike's small company produces specialised hardware pieces.His industrial clients prefer to purchase these parts from Mike because


A) large companies do not manufacture small parts.
B) they cannot produce such high-quality parts.
C) it is cheaper to buy from Mike than to make the parts themselves.
D) large companies prefer to have less control over their operations.
E) buying from Mike will help increase their expenses for tax purposes.

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The SBA has defined a small business as one independently owned, operated for profit, and not dominant in its field.

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Franchising is limited only to fast foods.

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Large firms generally buy parts and assemblies from smaller firms because


A) doing so creates goodwill.
B) they are required to do so by government regulations.
C) they can control small businesses this way.
D) it is less expensive than making their own.
E) large firms want to keep small firms in business.

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Which of the following would most likely be classified as a distribution industry?


A) Subassembly plant
B) TV repair shop
C) Insurance agency
D) Grocery store
E) Medical office

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According to the Census surveys, about 50 percent of all new businesses begin with less than ____ in total capital.


A) €1,000
B) €25,000
C) €30,000
D) €50,000
E) €100,000

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A company generally needs more than ____ employees in order to be considered large.


A) 50
B) 100
C) 300
D) 500
E) 1,000

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An agreement between two franchisors in which the two franchisors offer their products together is called double franchising.

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Ronald is the director of a university-based group that provides individual counseling, specialised training, and research data to owners of small businesses.Ronald's group is called a


A) small-business institute.
B) university small-business administration.
C) small-business development centre.
D) small-business improvement coalition.
E) centre for small businesses.

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A carefully constructed guide for the person starting a business is a(n)


A) business plan.
B) marketing plan.
C) organisational plan.
D) articles of business.
E) business budget.

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Manju Iyer asks for your advice in opening a new business.She plans to provide tax-related services to individuals and small-business owners in her community.Of course, she wants an attractive means of starting and operating her business with a reasonable hope of succeeding in it.What will be your advice?


A) Start your own independent business.
B) Form a partnership with a CPA.
C) Consider purchasing a franchise.
D) Forget about opening the business because it is too risky.
E) First secure a loan from the Small Business Administration.

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