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According to the occupational stress model, lack of effective consultation is a source of stress that is related to _____.


A) organizational structure and climate
B) one's role in an organization
C) career development
D) one's relationships at the workplace

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Men and women have essentially the same experiences with retirement.

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Occupational stress is related to coronary heart disease.

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The amount of work done by a worker seems to be more critical to health than the control the worker has over the work rate or related work processes.

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Variables associated with job satisfaction such as working on stimulating tasks, being recognized for work well done, and positive relationships with work colleagues are known as:


A) motivational factors.
B) coping factors.
C) environmental factors.
D) physical factors.

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According to the Occupational Stress Evaluation Grid, stressors such as racism, sexism, ecological shifts, political changes, military crises, and economic downturns fall under the _____.


A) sociocultural context
B) interpersonal context
C) biological context
D) physical/environmental context

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The stressors associated with full-time homemaking are similar to other occupational stressors.

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Workers' perceptions of the degree of their participation in the decision-making process, the degree to which they are consulted on issues affecting the organization, and their involvement in establishing rules of behavior at work have proved to be related to job satisfaction.

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Which of the following statements is true of women and retirement?


A) Older women are less likely to work in part-time jobs than are older men.
B) Men with pensions receive about half the amount women do each year.
C) Older women are much more likely than older men to have earnings in retirement.
D) More women depend solely on social security benefits in retirement than do men.

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Which of the following is most likely a symptom of burnout at work?


A) Increasing sense of humor
B) Taking frequent vacations
C) Decreasing overtime
D) Skipping rest and food breaks

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A life-situation intervention could include all of the following steps EXCEPT:


A) quitting your job.
B) asking for a change in your job responsibilities.
C) saying "yes" to more responsibilities.
D) requesting a less stressful job within the same organization.

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Work stress is costing businesses billions of dollars.

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The Occupational Stress Evaluation Grid, developed in 1977, was a great tool to assess stress but is now obsolete.

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Although workaholism can cause social problems, it is not linked to any health-related consequences.

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In the context of burnout, depersonalization refers to feeling incompetent and lacking achievement at work.

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Which of the following is NOT a source of extraorganizational stress?


A) Family problems
B) Life crises
C) Financial difficulties
D) Poor relationships with one's boss

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Immersing oneself excessively in work at the expense of nonwork activities is known as:


A) having an entitlement mentality.
B) being a workaholic.
C) being a slacker.
D) having a disentitlement mentality.

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Laptops and cell phones have become effective tools for managing work stress.

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According to the Occupational Stress Evaluation Grid, stressors such as time, speed, creativity, autonomy, supervision, coworkers, ergonomics, and participation in decision-making fall under the _____.


A) interpersonal context
B) psychological context
C) organizational context
D) work setting context

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