Question 1

Firms that are flexible, adaptable and experiment with new ideas are _________ firms.

Accepted Answer

A)  aggressive
B)  innovative
C)  stable
D)  outcome-oriented

Question 2

The visible and tangible elements of culture are

Accepted Answer

A)  assumptions.
B)  values.
C)  artifacts.
D)  beliefs.

Question 3

While managers and supervisors are very important in helping new employees adjust to a firm's culture, coworkers actually hamper the process.

Accepted Answer

A) True 
 B)False

Question 4

*Which of these is an example of the "creating a sense of urgency" step of culture change?

Accepted Answer

A)  Replacing UBER CEO Travis Kalanick.
B)  IBM's crisis and loss of marketshare.
C)  Satya Nadella's misstatement about women in the workplace.
D)  Continental Airlines burning of the company policy manual.

Question 5

The culture of a company is heavily impacted by the culture of its nation of origin.

Accepted Answer

A) True 
 B)False

Question 6

If an industry is highly regulated, firms competing within it likely have

Accepted Answer

A)  bureaucratic structures.
B)  dynamic, innovative cultures.
C)  low concern for rules and authority.
D)  businesses processes characterized by agility and quick action.

Question 7

*What was the "culture clash heard around the world?"

Accepted Answer

A)  The merger of Daimler-Benz and Chrysler
B)  The merger of CBS and Viacom
C)  The merger of Kraft and Heinz
D)  The merger of Vodafone and Mannesmann

Question 8

What is employee onboarding?

Accepted Answer

Onboarding is the process thro...

Question 9

"People are generally dishonest" is an example of a

Accepted Answer

A)  cultural orientation.
B)  cultural artifact.
C)  cultural value.
D)  cultural assumption.

Question 10

What is key to maintaining ethics in a firm's culture?

Accepted Answer

Recent studies indicate the key element ...

Question 11

Research on mentoring suggests

Accepted Answer

A)  the mere existence of the program ensures its success.
B)  mentor and protégé input to the program has little impact on satisfaction with the program.
C)  mentor training enhances program outcomes.
D)  mentor characteristics are less important in their selection to the program than willingness to participate. C

Question 12

Renovating the firm's facilities and updating a firm's logo can help enable a cultural change.

Accepted Answer

A) True 
 B)False

Question 13

Choose a firm with which you are very familiar and discuss how culture was created and is maintained in that firm.Use the culture creation-maintenance model to frame your discussion.

Accepted Answer

Answers will vary.Students should includ...

Question 14

The corner office, mahogany desks and credenzas, gold name plates on office doors and reserved parking places are examples of

Accepted Answer

A)  cultural beliefs.
B)  cultural assumptions.
C)  cultural artifacts.
D)  cultural values.

Question 15

Person-organization misfit is one of the important reasons for employee turnover.

Accepted Answer

A) True 
 B)False

Question 16

Which of the following statements regarding the organization's role in onboarding and orientation activities is accurate?

Accepted Answer

A)  The mere existence of mentoring programs guarantees their success.
B)  The speed with which new employees learn the company's culture is strongly influenced by the support of supervisors and managers.
C)  Adjustment to a new company is most effective with the "sink or swim" approach.
D)  How companies do onboarding doesn't really matter much. B

Question 17

Onboarding activities in a firm produce higher levels of job satisfaction in new employees but have little impact on their organizational commitment long term.

Accepted Answer

A) True 
 B)False

Question 18

You are applying for a job at a variety of different companies.How will you determine whether you will be a good fit at those firms?

Accepted Answer

The most important thing you can do is r...

Question 19

*Mary Barra used the mandate "Dress Appropriately" at General Motors to help her determine

Accepted Answer

A)  how the current leaders can handle decision making.
B)  who had better taste in clothes.
C)  who would follow her lead.
D)  how to start to write a manual for a dress code.

Question 20

Which of the following statements regarding organizational culture and its impact on the firm is accurate?

Accepted Answer

A)  Strong organizational cultures are always a strategic advantage.
B)  Having a culture that fits with the company leads to good company performance, but having a culture that does not fit has no impact.
C)  Organizational cultures that are hard to imitate can create a competitive advantage for a firm.
D)  Organizational culture is an effective control mechanism for dictating employee job attitudes. C

Exam 15: Organizational Culture

Firms that are flexible, adaptable and experiment with new ideas are _________ firms.

Correct AnswerverifiedShow Answer

The visible and tangible elements of culture are

Correct AnswerverifiedShow Answer

While managers and supervisors are very important in helping new employees adjust to a firm's culture, coworkers actually hamper the process.

Correct AnswerverifiedShow Answer

*Which of these is an example of the "creating a sense of urgency" step of culture change?

Correct AnswerverifiedShow Answer

The culture of a company is heavily impacted by the culture of its nation of origin.

Correct AnswerverifiedShow Answer

If an industry is highly regulated, firms competing within it likely have

Correct AnswerverifiedShow Answer

*What was the "culture clash heard around the world?"

Correct AnswerverifiedShow Answer

What is employee onboarding?

Correct AnswerverifiedOnboarding is the process thro...View AnswerShow Answer

"People are generally dishonest" is an example of a

Correct AnswerverifiedShow Answer

What is key to maintaining ethics in a firm's culture?

Correct AnswerverifiedRecent studies indicate the key element ...View AnswerShow Answer

Research on mentoring suggests

Correct AnswerverifiedC

Renovating the firm's facilities and updating a firm's logo can help enable a cultural change.

Correct AnswerverifiedShow Answer

Choose a firm with which you are very familiar and discuss how culture was created and is maintained in that firm.Use the culture creation-maintenance model to frame your discussion.

Correct AnswerverifiedAnswers will vary.Students should includ...View AnswerShow Answer

The corner office, mahogany desks and credenzas, gold name plates on office doors and reserved parking places are examples of

Correct AnswerverifiedShow Answer

Person-organization misfit is one of the important reasons for employee turnover.

Correct AnswerverifiedShow Answer

Which of the following statements regarding the organization's role in onboarding and orientation activities is accurate?

Correct AnswerverifiedB

Onboarding activities in a firm produce higher levels of job satisfaction in new employees but have little impact on their organizational commitment long term.

Correct AnswerverifiedShow Answer

You are applying for a job at a variety of different companies.How will you determine whether you will be a good fit at those firms?

Correct AnswerverifiedThe most important thing you can do is r...View AnswerShow Answer

*Mary Barra used the mandate "Dress Appropriately" at General Motors to help her determine

Correct AnswerverifiedShow Answer

Which of the following statements regarding organizational culture and its impact on the firm is accurate?

Correct AnswerverifiedC

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Onboarding is the process thro...
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Recent studies indicate the key element ...
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C

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Answers will vary.Students should includ...
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B

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The most important thing you can do is r...
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C