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In a socially responsible firm, employees perform all of the following except:


A) conduct business in an ethical manner.
B) pursue goals and policies that are in society's best interest.
C) use moral principles as guidelines.
D) distinguish between right and wrong.
E) develop their own core ideologies.

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McDonald's organizational design integrates the international division and geographical structures. How does the geographical and product division structure work in a global context?

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As a company becomes more global, manage...

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The ability to speak foreign languages is one difference between managers born and raised in the United States and those born and raised elsewhere. Which of the following is true and reflects this statement?


A) There are 200 million Chinese children studying English.
B) There are 24 million American children studying Chinese.
C) There are 200 million Indian children studying Chinese.
D) Chinese managers study English as much as they study Chinese.
E) There are equal numbers of American and Chinese children studying English.

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In today's dynamic global competitive environment, organizations need to develop new forms of:


A) ethnocentrism and myopia.
B) flexibility, efficiency, and responsiveness.
C) export department structure.
D) self-reference criterion.
E) geographic structure.

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Nokia's reversal of fortune at the hands of Apple and Google underscores the fact that today's executives must rethink the concept of the corporation if they wish to operationalize the concept of core competencies.

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Jack Welch encountered resistance at GE and said that, "The lower you are in the organization, the less clear it is that globalization is great."

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One of the characteristics of core competence is that it is difficult for competitors to imitate.

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The differences between lean producers and U.S. mass producers in the way they deal with their respective dealers, distributors, and customers are as dramatic as the differences in the way they deal with their suppliers.

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A CEO has to look at the entire global economy and then put the company's resources where they will capture the biggest market share of every region.

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Hershey rolled out a new line of condensed-milk candies, named Yo-man, specifically targeting the premium candy segment in:


A) India.
B) Mexico.
C) Japan.
D) South Korea.
E) China.

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An important leadership task involves articulating all of the following points except:


A) beliefs.
B) values.
C) status.
D) policies.
E) activities.

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A company with headquarters in the United States and operational units in the Netherlands, France, Italy, and Spain would be well advised to consider establishing a(n) :


A) matrix structure.
B) international division structure.
C) geographic structure.
D) worldwide product division structure.
E) regional management center.

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Which global marketing expert recommends an organization design based on a "global superstructure" that views the world in terms of 30 regions?


A) Paul Krugman
B) Kenichi Ohmae
C) Tom Peters
D) Michael Porter
E) Kazuo Inamori

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When Brazilian Carlos Ghosn was installed as chief executive, he introduced two new words into Nissan's lexicon:


A) beliefs and values.
B) values and activities.
C) speed and commitment.
D) policies and speed.
E) activities and commitment.

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Which of the following does not describe the Toyota Production System (TPS) ?


A) jidoka
B) "just-in-time"
C) fixed setup time
D) built-in quality
E) visualizing problems

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How does Johnson & Johnson use and communicate its ethics statement?

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At Johnson & Johnson (J&J), the ethics s...

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As a company's international business grows, the need for having international divisions becomes evident. Explain how an international division structure works and what factors contribute to the establishment of an international division.

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The complexity of coordination and direc...

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One of the potential drawbacks of a regional management center is that:


A) pan-regional coordination efforts can suffer.
B) the cost can be prohibitive.
C) the company may lose its "insider" advantage.
D) regional management may take a one-sided approach when implementing corporate objectives.
E) there is a lack of coordinated decision making.

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Victor Luis is the chief executive officer of:


A) Nissan Motor (Japan) .
B) 3M (USA) .
C) Ford Motor Company (USA) .
D) Pharmacia Corporation (USA) .
E) Coach (USA) .

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Employee ability is emphasized in a lean production environment. Before being hired, people seeking jobs with Toyota participate in the Day of Work, an assessment test to determine who has the right mix of qualities. These qualities include all of the following except:


A) dexterity.
B) team attitude.
C) problem solving.
D) decision making.
E) team work.

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