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A) cross-cultural communication
B) mediated-communication
C) self-management
D) teamwork
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Multiple Choice
A) Extraverts report more positive emotions than introverts report.
B) Extraverts and introverts differ in the positive emotions they feel but are similar in the experience of negative emotions.
C) Studies of brain activity show little difference in emotional reactivity between extraverts and neurotic personalities.
D) Introverts and neurotic personalities experience similar positive and negative emotions.
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A) debilitative emotions
B) rumination
C) fallacies
D) negative self-talk
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A) physiological noise
B) reflected appraisals
C) self-fulfilling prophecies
D) erroneous perception checking
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A) "You're making me so upset."
B) "Your emotions are getting the best of you right now."
C) "I'm upset that you've spent so much on clothes this month."
D) "I can't figure out what to do when you go beyond our budget."
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A) infatuation
B) liking
C) loathing
D) loving
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True/False
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A) emotional intelligence
B) empathy
C) reappraisal
D) sympathy
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A) emotional intelligence
B) emotional contagion
C) emotion labour
D) fear of self-disclosure
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A) approval
B) catastrophic expectations
C) causation
D) helplessness
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True/False
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Multiple Choice
A) Pay attention to your self-talk and analyze your motives.
B) Identify the activating event and confront the problem person.
C) Analyze your emotional reactions and dispute the negative emotions.
D) Become more aware of your emotional responses and replace your irrational beliefs.
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A) reappraising his irrational beliefs
B) recording his self-talk
C) monitoring his emotional reactions
D) noticing the event that activates his negative thoughts
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True/False
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True/False
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