Exam 1: Functions and Strategy

A) Employee relations function
B) Scientific management
C) Maintenance function
D) Training and development function
E) Hawthorne Studies
F) Controlling
G) Motivation function
H) Planning
I) Leading
J) Organizing
K) Shared services
L) Communication programs
M) Management
N) Strategic human resource management
O) Staffing function
P) Labor union
Q) Compensation and benefits

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A) Maintaining a level of respect between employees and management.
B) Involving employees in decisions which affect them.
C) Listening to employees.
D) Implementing employee suggestions where appropriate.
E) Eliminating performance standards.

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A) Employee relations function
B) Scientific management
C) Maintenance function
D) Training and development function
E) Hawthorne Studies
F) Controlling
G) Motivation function
H) Planning
I) Leading
J) Organizing
K) Shared services
L) Communication programs
M) Management
N) Strategic human resource management
O) Staffing function
P) Labor union
Q) Compensation and benefits

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A) Employee relations function
B) Scientific management
C) Maintenance function
D) Training and development function
E) Hawthorne Studies
F) Controlling
G) Motivation function
H) Planning
I) Leading
J) Organizing
K) Shared services
L) Communication programs
M) Management
N) Strategic human resource management
O) Staffing function
P) Labor union
Q) Compensation and benefits

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A) Frederick Taylor
B) Hugo Munsterberg
C) Mary Parker Follet
D) Tom Peters
E) Elton Mayo

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A) Maintain a safe working environment.
B) Establish effective communication programs.
C) Create a package of family-friendly benefits.
D) Build a strong culture.
E) Increase employee turnover.

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A) Summarize past performance.
B) Evaluate where the organization currently stands regarding goals.
C) Decide what the organization wants to become.
D) Develop a plan to achieve goals.
E) Check progress toward goals.

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A) controlling.
B) leading.
C) organizing.
D) planning.
E) adapting.

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A) Maintaining employees' commitment to the organization.
B) Keeping employees well-informed about what is going on around them.
C) Ensuring a safe and healthy work environment.
D) Ensuring that the employees have the appropriate skills and abilities to perform their job.
E) Helping employees exert at high energy levels

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A) Train employees to improve their productivity.
B) Design a work environment conducive to employee retention.
C) Manage the professional development of each employee.
D) Attract the best qualified employees.
E) Improve the well-being of employees by closely monitoring their personal and family life.

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A) Succession planning
B) Onboarding
C) Performance management
D) Workforce development
E) Workforce planning

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A) Planning
B) Organizing
C) Leading
D) Controlling
E) Delegating

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A) Employee relations function
B) Scientific management
C) Maintenance function
D) Training and development function
E) Hawthorne Studies
F) Controlling
G) Motivation function
H) Planning
I) Leading
J) Organizing
K) Shared services
L) Communication programs
M) Management
N) Strategic human resource management
O) Staffing function
P) Labor union
Q) Compensation and benefits

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A) Employee relations function
B) Scientific management
C) Maintenance function
D) Training and development function
E) Hawthorne Studies
F) Controlling
G) Motivation function
H) Planning
I) Leading
J) Organizing
K) Shared services
L) Communication programs
M) Management
N) Strategic human resource management
O) Staffing function
P) Labor union
Q) Compensation and benefits

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A) Centers of excellence
B) Generalist centers
C) Service centers
D) Professional employer organizations
E) Business partners

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A) employee benefits.
B) health and safety.
C) job design.
D) performance appraisals.
E) rewards and compensation.

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