Question 1

During her appraisal interview, Aeryn explained to Evan, the interviewer, that her team procured the current project budget only after the previous budgetary allowance was completely exhausted. She then told Evan, off the record, that her team was still using the previous allowance. After the interview, Evan told Barney, a colleague, about what Aeryn told him. What ethical principle did Evan flout?

Accepted Answer

A)  Keep confidential information to oneself and not share it with others
B)  Convey false or misleading information to the other person
C)  Restrict the other person's choices or answers to questions
D)  Manipulate the other person

Question 2

During his appraisal interview, Torsten assured his supervisor he would complete a particular certification course before the next quarter. Satisfied by his response, the supervisor promoted Torsten to program manager. However, two months into the new quarter, the supervisor discovered Torsten had not completed the course. In this scenario, Torsten failed to

Accepted Answer

A)  keep his word.
B)  respect confidentiality.
C)  state his purpose in advance.
D)  engage in ethical interviewing behavior.

Question 3

A training officer requires a third-party trainer to teach the staff about the latest technology for an upcoming project. What should the training officer do to identify the right person to conduct the training?

Accepted Answer

A)  Conduct an information-gathering interview with a training and development practitioner located through a professional body.
B)  Conduct a persuasive interview with a training and development practitioner located at a remote geographic location through the Internet.
C)  Conduct a one-on-one interview with a training and development practitioner located through a personal network of family and friends.
D)  Conduct a panel interview with a training and development practitioner located through university and college professors who are experts in the field.

Question 4

When a

Accepted Answer

A)  ask an unbiased question.
B)  avoid an unlawful question.
C)  convey an honest assessment.
D)  elicit a general response. A

Question 5

Nelson wants to open a bank account. When he arrives at the bank, the teller asks him to fill out a questionnaire with his personal and professional details and other necessary information. What kind of questions was Nelson asked to answer?

Accepted Answer

A)  Closed
B)  Hypothetical
C)  Probing
D)  Open

Question 6

A structured conversation with a potential customer or candidate that is intended to influence that person's attitudes, beliefs, and behaviors is called

Accepted Answer

A)  a persuasive interview.
B)  an information-gathering interview.
C)  the job interview.
D)  an appraisal interview.

Question 7

Vinay is conducting an interview for the vacant HSE position. He wants to ask questions to gauge the candidates' personalities and job suitability. What is the best way to ask these types of questions while conducting the interview, and why is this method helpful?

Accepted Answer

A)  By beginning with closed questions and moving to open questions in an inverted funnel sequence; it encourages the candidates to respond faster.
B)  By beginning with broad questions and proceeding to more open ones in a funnel sequence; it helps the candidates freely express their thoughts and ideas.
C)  By using a combination of open and closed questions in a tunnel sequence; it helps the interviewer gather a lot of information quickly.
D)  By asking questions that encourage elaboration and help guide the discussion in a probing sequence; it helps the interviewer clarify the candidate's responses.

Question 8

Kia was attending her first job interview and hoped to accomplish her task goals in it. What approach would best serve her purpose?

Accepted Answer

A)  Answering questions in a thoughtful manner
B)  Self-disclosing relevant information appropriately
C)  Resolving simulated conflicts constructively
D)  Observing the interviewer's nonverbal cues A

Question 9

To ensure the interviewee doesn't go from the interview with uncertainty and doubts, the interviewer should

Accepted Answer

A)  summarize the interview.
B)  record the interview.
C)  discuss the next step.
D)  exchange thank-yous.

Question 10

Which type of probe is used by an interviewer to ensure he or she understands the interviewee's response to a question?

Accepted Answer

A)  Reflective
B)  Clearing
C)  Informational
D)  Nudging

Question 11

During an employment interview, the interviewer asks a young candidate his racial origin and if he's involved in a romantic relationship. What are these types of questions called?

Accepted Answer

A)  Unlawful questions
B)  Unbiased questions
C)  Closed questions
D)  Open questions A

Question 12

Carmen is interviewing a candidate for the vacant HR manager position in her department. During the interview, what would be a good

Accepted Answer

A)  "What would be your first move if one of the employees asks for a compassionate leave on the day of a major client meeting"; because it helps the interviewer assess the candidate's reaction to a situation under pressure.
B)  "How long have you been in this business?"; because it helps the interviewer elicit a short and quick response from the candidate.
C)  "What changes would you make to our current department?"; it helps the interviewer have a longer conversation with the candidate.
D)  "If this job were to require you to travel once a month, would you be willing to do so?"; it helps the interviewer be objective during the interview.

Question 13

________ sequence helps the interviewee freely bring out his or her feelings and views early in the interview.

Accepted Answer

A)  funnel
B)  hypothetical
C)  probing
D)  inverted

Question 14

________ are one's beliefs, values, virtues, and sense of right and wrong.

Accepted Answer

A)  Ethics
B)  Interviews
C)  Responses
D)  Funnels

Question 15

What is a standard theme that should be identified by both the interviewer and interviewee before an interview starts?

Accepted Answer

A)  Interview topic
B)  Interview knowledge
C)  Interview conjecture
D)  Interview network

Question 16

Tomiko conducts an interview during which she uses short phrases such as "Go on," "Please continue," "So…?" etc. to encourage the interviewee to continue talking about a particular topic. What are these short phrases called?

Accepted Answer

A)  Nudging probes
B)  Clearinghouse probes
C)  Informal probes
D)  Reflective probes

Question 17

________ are planned conversations that need to be prepared.

Accepted Answer

A)  Interviews
B)  Open questions
C)  Closed questions
D)  Persuasions

Question 18

During an interview for an HR manager position, the interviewer asks Vasaliki, "How will you handle the high employee turnover rate?" What kind of a

Accepted Answer

A)  Question of policy
B)  Question of process
C)  Question of value
D)  Question of identification

Question 19

A civil engineer in charge of building a reservoir is asked to meet the board of planning committee to evaluate the progress halfway through the project. What type of interview is the planning committee conducting, and why?

Accepted Answer

A)  An appraisal interview; the board shares the information about the civil engineer's job performance and suggests improvements, if required.
B)  An information-gathering interview; the board seeks out important information regarding the project and suggest improvements.
C)  The job interview; the board evaluates the qualification and skill of the engineer to complete the job.
D)  A persuasive interview; the board influences the engineer's attitude, belief, and behavior to complete the job.

Question 20

Which types of goals include using interpersonal skills so as to be perceived as interpersonally attractive and believable?

Accepted Answer

A)  Relational
B)  Content
C)  Task
D)  Primary

Exam 7: Interviewing Principles and Skills

Correct Answer
verified

Correct Answer
verified

A training officer requires a third-party trainer to teach the staff about the latest technology for an upcoming project. What should the training officer do to identify the right person to conduct the training?

Correct Answer
verified

When a

Correct Answer
verified
A

Nelson wants to open a bank account. When he arrives at the bank, the teller asks him to fill out a questionnaire with his personal and professional details and other necessary information. What kind of questions was Nelson asked to answer?

Correct Answer
verified

A structured conversation with a potential customer or candidate that is intended to influence that person's attitudes, beliefs, and behaviors is called

Correct Answer
verified

Vinay is conducting an interview for the vacant HSE position. He wants to ask questions to gauge the candidates' personalities and job suitability. What is the best way to ask these types of questions while conducting the interview, and why is this method helpful?

Correct Answer
verified

Kia was attending her first job interview and hoped to accomplish her task goals in it. What approach would best serve her purpose?

Correct Answer
verified
A

To ensure the interviewee doesn't go from the interview with uncertainty and doubts, the interviewer should

Correct Answer
verified

Which type of probe is used by an interviewer to ensure he or she understands the interviewee's response to a question?

Correct Answer
verified

During an employment interview, the interviewer asks a young candidate his racial origin and if he's involved in a romantic relationship. What are these types of questions called?

Correct Answer
verified
A

Carmen is interviewing a candidate for the vacant HR manager position in her department. During the interview, what would be a good

Correct Answer
verified

________ sequence helps the interviewee freely bring out his or her feelings and views early in the interview.

Correct Answer
verified

________ are one's beliefs, values, virtues, and sense of right and wrong.

Correct Answer
verified

What is a standard theme that should be identified by both the interviewer and interviewee before an interview starts?

Correct Answer
verified

Tomiko conducts an interview during which she uses short phrases such as "Go on," "Please continue," "So…?" etc. to encourage the interviewee to continue talking about a particular topic. What are these short phrases called?

Correct Answer
verified

________ are planned conversations that need to be prepared.

Correct Answer
verified

During an interview for an HR manager position, the interviewer asks Vasaliki, "How will you handle the high employee turnover rate?" What kind of a

Correct Answer
verified

A civil engineer in charge of building a reservoir is asked to meet the board of planning committee to evaluate the progress halfway through the project. What type of interview is the planning committee conducting, and why?

Correct Answer
verified

Which types of goals include using interpersonal skills so as to be perceived as interpersonally attractive and believable?

Correct Answer
verified

Exam 7: Interviewing Principles and Skills

Correct AnswerverifiedShow Answer

Correct AnswerverifiedShow Answer

A training officer requires a third-party trainer to teach the staff about the latest technology for an upcoming project. What should the training officer do to identify the right person to conduct the training?

Correct AnswerverifiedShow Answer

When a

Correct AnswerverifiedA

Nelson wants to open a bank account. When he arrives at the bank, the teller asks him to fill out a questionnaire with his personal and professional details and other necessary information. What kind of questions was Nelson asked to answer?

Correct AnswerverifiedShow Answer

A structured conversation with a potential customer or candidate that is intended to influence that person's attitudes, beliefs, and behaviors is called

Correct AnswerverifiedShow Answer

Vinay is conducting an interview for the vacant HSE position. He wants to ask questions to gauge the candidates' personalities and job suitability. What is the best way to ask these types of questions while conducting the interview, and why is this method helpful?

Correct AnswerverifiedShow Answer

Kia was attending her first job interview and hoped to accomplish her task goals in it. What approach would best serve her purpose?

Correct AnswerverifiedA

To ensure the interviewee doesn't go from the interview with uncertainty and doubts, the interviewer should

Correct AnswerverifiedShow Answer

Which type of probe is used by an interviewer to ensure he or she understands the interviewee's response to a question?

Correct AnswerverifiedShow Answer

During an employment interview, the interviewer asks a young candidate his racial origin and if he's involved in a romantic relationship. What are these types of questions called?

Correct AnswerverifiedA

Carmen is interviewing a candidate for the vacant HR manager position in her department. During the interview, what would be a good

Correct AnswerverifiedShow Answer

________ sequence helps the interviewee freely bring out his or her feelings and views early in the interview.

Correct AnswerverifiedShow Answer

________ are one's beliefs, values, virtues, and sense of right and wrong.

Correct AnswerverifiedShow Answer

What is a standard theme that should be identified by both the interviewer and interviewee before an interview starts?

Correct AnswerverifiedShow Answer

Tomiko conducts an interview during which she uses short phrases such as "Go on," "Please continue," "So…?" etc. to encourage the interviewee to continue talking about a particular topic. What are these short phrases called?

Correct AnswerverifiedShow Answer

________ are planned conversations that need to be prepared.

Correct AnswerverifiedShow Answer

During an interview for an HR manager position, the interviewer asks Vasaliki, "How will you handle the high employee turnover rate?" What kind of a

Correct AnswerverifiedShow Answer

A civil engineer in charge of building a reservoir is asked to meet the board of planning committee to evaluate the progress halfway through the project. What type of interview is the planning committee conducting, and why?

Correct AnswerverifiedShow Answer

Which types of goals include using interpersonal skills so as to be perceived as interpersonally attractive and believable?

Correct AnswerverifiedShow Answer

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