Question 1

Depending on location, airfares may be higher on Monday, lower on Wednesday, and downright cheap on Saturday. This reflects which of the following travel patterns?

Accepted Answer

A)   incentive travel
B)   leisure travel
C)   business travel
D)   family travel C

Question 2

This is not one of the world's largest travel agencies that prepare for incentive programs for a company's employees.

Accepted Answer

A)   Rosenbluth International
B)   Thomas Cook Group
C)   American Express
D)   Carlson Wagonlit
E)   Navigant International

Question 3

This is not a typical example of tours that travel agents book.

Accepted Answer

A)   escorted tours
B)   foreign independent tours FIT)  and domestic independent tour DIT) 
C)   group inclusive tours
D)   special interest tours
E)   FAM tours

Question 4

This is not a typical example of tour wholesalers:

Accepted Answer

A)   American Express company
B)   Sabre
C)   Thomas Cook
D)   both A and B

Question 5

Tour operators offer the following main types of tours except:

Accepted Answer

A)   hosted tours.
B)   business trips.
C)   independent tours.
D)   package tours.
E)   escorted tours.

Question 6

To avoid paying commissions to travel agents and online booking services, hotels are now trying to:

Accepted Answer

A)   drive potential guests directly to their websites.
B)   contract with CVB and Chamber and Commerce.
C)   sell their inventories to tour wholesalers.
D)   adopt vertical integration and purchase travel agents.

Question 7

This is not one of the largest travel agencies today.

Accepted Answer

A)   Hotwire
B)   Navigant International
C)   American Express
D)   Carlson Wagonlit

Question 8

This is an important feature of the economics of tour wholesaling.

Accepted Answer

A)   Fixed costs are greater than variable.
B)   Low returns on equity are likely.
C)   Cash flow is not important.
D)   It has relatively low barriers to entry.
E)   The average return on sales is high.

Question 9

These were formed to help large corporations to make sure corporate policies are followed and the lowest possible fares are obtained.

Accepted Answer

A)   travel management departments
B)   travel consolidators
C)   tour wholesalers
D)   incentive travel planning companies
E)   retail travel agencies

Question 10

When suppliers and carriers employ indirect distribution, this means that they use:

Accepted Answer

A)   horizontal integration.
B)   advertising and promotion.
C)   travel trade intermediaries.
D)   selective distribution.
E)   sales representatives.

Question 11

This is not an example of the most important computerized global distribution systems.

Accepted Answer

A)   Worldspan
B)   Amadeus
C)   Expedia
D)   Galileo
E)   Sabre C

Question 12

These are the most influential trends in the travel agency industry except:

Accepted Answer

A)   the creativity and new ways of doing business invented by travel agents as response to the cut in commissions from airlines, hotels, and other providers.
B)   the increasing amount of online travel services.
C)   the promising growth of travel agents over the recent years.
D)   mergers and acquisitions.

Question 13

The National Tour Association is a trade organization of thousands of tourism professionals that consists of the following types of members except:

Accepted Answer

A)   tour operators who develop and sell travel packages.
B)   tour suppliers who provide the package for tour operators.
C)   student and travel schools.
D)   destination marketing organizations DMOs)  such as CVBs.

Question 14

This is a key feature of the tourism distribution system.

Accepted Answer

A)   There are more retail travel agencies than suppliers.
B)   There is no direct distribution in tourism.
C)   The wholesaling and retailing functions are done by the same companies.
D)   Cruise lines are carriers and not suppliers.
E)   There is no physical distribution.

Question 15

The acquisition of a travel agency chain by a hotel company would be an example of:

Accepted Answer

A)   travel trade marketing.
B)   exclusive distribution.
C)   vertical integration.
D)   horizontal integration.
E)   intensive distribution. C

Question 16

The price difference for the classes of fares depends mainly on the following except:

Accepted Answer

A)   passenger seating space.
B)   sections of the plane.
C)   cost of meals served.
D)   the destination the plane goes.
E)   level of attendant service.

Question 17

Which of the following is not a typical function of tour wholesalers?

Accepted Answer

A)   tour administration
B)   tour evaluation
C)   tour marketing
D)   tour hosting
E)   tour planning and preparation

Question 18

These are the clients of incentive travel planners.

Accepted Answer

A)   tour wholesalers
B)   individual travelers
C)   government agencies
D)   retail travel agencies
E)   private companies

Question 19

The automated back- office systems facilitate many small- and medium- sized travel agencies in the following manners except:

Accepted Answer

A)   conduct low- fare searches in the GDS.
B)   hire more staff.
C)   automate the fulfillment of e- tickets and e- mail the itineraries to the travelers.
D)   introduce quality controls.

Question 20

The core concept of yield management is to provide the following except:

Accepted Answer

A)   to the right customers.
B)   the right service.
C)   at the right time.
D)   with the right travel agents.
E)   for the right price.

Exam 13: Distribution Organizations

Depending on location, airfares may be higher on Monday, lower on Wednesday, and downright cheap on Saturday. This reflects which of the following travel patterns?

Correct AnswerverifiedC

This is not one of the world's largest travel agencies that prepare for incentive programs for a company's employees.

Correct AnswerverifiedShow Answer

This is not a typical example of tours that travel agents book.

Correct AnswerverifiedShow Answer

This is not a typical example of tour wholesalers:

Correct AnswerverifiedShow Answer

Tour operators offer the following main types of tours except:

Correct AnswerverifiedShow Answer

To avoid paying commissions to travel agents and online booking services, hotels are now trying to:

Correct AnswerverifiedShow Answer

This is not one of the largest travel agencies today.

Correct AnswerverifiedShow Answer

This is an important feature of the economics of tour wholesaling.

Correct AnswerverifiedShow Answer

These were formed to help large corporations to make sure corporate policies are followed and the lowest possible fares are obtained.

Correct AnswerverifiedShow Answer

When suppliers and carriers employ indirect distribution, this means that they use:

Correct AnswerverifiedShow Answer

This is not an example of the most important computerized global distribution systems.

Correct AnswerverifiedC

These are the most influential trends in the travel agency industry except:

Correct AnswerverifiedShow Answer

The National Tour Association is a trade organization of thousands of tourism professionals that consists of the following types of members except:

Correct AnswerverifiedShow Answer

This is a key feature of the tourism distribution system.

Correct AnswerverifiedShow Answer

The acquisition of a travel agency chain by a hotel company would be an example of:

Correct AnswerverifiedC

The price difference for the classes of fares depends mainly on the following except:

Correct AnswerverifiedShow Answer

Which of the following is not a typical function of tour wholesalers?

Correct AnswerverifiedShow Answer

These are the clients of incentive travel planners.

Correct AnswerverifiedShow Answer

The automated back- office systems facilitate many small- and medium- sized travel agencies in the following manners except:

Correct AnswerverifiedShow Answer

The core concept of yield management is to provide the following except:

Correct AnswerverifiedShow Answer

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C

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C

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C

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