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Each year, advertisers spend millions of dollars during the half-time show of the Super Bowl. Those marketers hope to reach the millions of sports enthusiasts tuned into the NFL's greatest extravaganza. Unfortunately, during the half-time festivities, many viewers dash to the kitchen for a sandwich and a soda. The persuasive promotional messages of the marketer are not received by those consumers who are busy satisfying their need for food and drinks. The need for food and drinks is an example of ________, which inhibits effective communication.


A) ineffective encoding
B) ineffective advertising
C) feedback
D) noise

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What are the advantages and disadvantages of using advertising in the promotional mix?

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An ad for Visible Lift makeup by L'OrΓ©al informed prospective customers that the makeup reduced fine facial lines after 30 days of use and evened out skin tones. Marcia did not see the ad because she is 18 years old and has flawless skin. In terms of the communication process, the fact that Marcia has no need for the product acted as:


A) a communication barrier.
B) noise.
C) feedback.
D) a source inconsistency.

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The lack of ___________ is a disadvantage of publicity.


A) exposure
B) intuitive reasoning
C) control
D) credibility

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What is best approach for determining a promotion budget? What advantages does this method offer that other methods do not?

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Describe how Taco Bell's Doritos Locos Tacos campaign was effective by discussing the implementation of their IMC.

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Publicity is__________ the main component of a promotional campaign.


A) rarely
B) usually
C) never
D) often

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Albert Corporate Searchware is a type of search engine that companies use at their websites to handle customer questions. The company is trying to determine what promotional strategy should be employed with its flagship product. It has determined that search engine software is in the growth stage. Which of the following options Should it employ?


A) Spend 30 percent of the budget in the effort to generate publicity for Albert Searchware.
B) Use the majority of its promotional budget on advertising that focuses on creating brand awareness.
C) Devote 40 percent of the promotional budget to sales promotion that supply the public with demonstration diskettes to prove the merits of Albert Searchware.
D) Encourage its sales force to emphasize the superiority of Albert Searchware and their after-sale support.

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Advertising is:


A) a method used to get a non-personal, indirectly paid presentation of a company or its products.
B) non-personal, indirectly paid presentation of an organization, service, or product.
C) any paid form of non-personal communication about an organization, good, service, or idea by an identified sponsor.
D) a short-term inducement of value offered to arouse interest in buying a good or service.

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There's a new prescription drug on the market that helps reduce common allergy symptoms. Ads for the medicine in magazines and in medical journals would be primarily used to:


A) remind customers that such a product exists.
B) increase the level of customer awareness of the product.
C) support a product penetration distribution strategy.
D) differentiate the product from all other medications.

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According to one researcher, seeing the results of an IMC program varies based on the existing amount of sales of an organization. In general, what is TRUE about IMC is the


A) companies with higher sales will take longer to see the results of an IMC program.
B) companies with lower sales will take longer to see the results of an IMC program.
C) companies with lower sales cannot execute an effective IMC program.
D) companies with higher sales will take shorter to see the results of an IMC program.

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The marketing professor wanted to do everything possible to ensure her students understood her lectures. Accordingly, she used examples of marketing activities with which most students had recent experiences. For example, the professor discussed the marketing exchanges between students and grocers, college bookstores, convenience stores, and clothiers. The examples used by the professor were her attempt to ________ her message so as to encourage understanding on the part of her students.


A) effectively initiate
B) effectively decode
C) eliminate noise in
D) effectively encode

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To update its promotions mix, Sears Canada tested the #HappyRenewYear campaign on all of the following platforms except:


A) public relations.
B) direct mail.
C) in transit shelters.
D) blogger partnerships.

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When Sears places a multiple-page booklet in the local newspaper about its Canada Day sale, it is an example of the use of which element of the promotional mix?


A) personal selling
B) advertising
C) sales promotion
D) publicity

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Advertising, personal selling, sales promotion, public relations, and direct marketing are marketing communications' alternatives that individually or collectively make up a firm's:


A) promotional elements.
B) message center.
C) cooperative advertising.
D) decoding strategy.

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The communication flow from receiver back to sender, which indicates whether the message was decoded and understood as intended, is called:


A) encoding.
B) an exchange cycle.
C) feedback.
D) a receiver response.

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Which of the promotional elements has the greatest difficulty in getting media cooperation?


A) public relations
B) advertising
C) consumer promotion
D) personal selling

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When sales go down, many firms try to correct the problem by increasing promotion. However, the use of ___________budgeting would instead cause its user to decrease Promotion budgets after a downturn in sales.


A) all-you-can-afford
B) percentage of sales
C) competitive parity
D) objective and task

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In a brainstorming session for a new drug to lower cholesterol, the members of the marketing department agreed the benefits of the new drug could best be promoted by comparing the drug to those currently on the market. In terms of the communication process, the transformation of this idea into an ad campaign is an example of:


A) receiving.
B) messaging.
C) decoding.
D) encoding.

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The product characteristic that provides the greatest contrast between a Gulfstream private jet and a bottle of water is:


A) risk
B) user friendliness
C) ancillary service
D) complexity

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