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Exam 13: Managing Time and Stress

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Question 21

Multiple Choice

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Which of the following is the second stage of burnout?

A) The employee typically cannot make decisions.
B) The employee's perceptions of others become calloused.
C) The employee criticizes himself or herself excessively for mistakes made.
D) The employee views his or her effectiveness adequately.

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Question 22

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Identify a true statement about controlling time wasters.

A) A supervisor cannot ask to be taken off the distribution list when he or she receives an internal company report even if it provides little useful information.
B) Although high standards can inspire high performance, perfectionism can make people afraid to try at all.
C) The inability to say no and perfectionism are time savers that allow supervisors to fully use their time.
D) If your own supervisor asks you to take on an urgent new task, the best way out is to politely refuse since it would clash with your other priorities.

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Question 23

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Which of the following is a common reason why supervisors resist delegating work?

According to the Myers-Briggs Type Indicator, a person who is private, inward-looking, and energized by thoughts and ideas is a(n)

Which is the job factor involving an organization's work design that is linked to stress?

Which of the following is a cause of stress due to management issues in a job?

How should supervisors minimize organizational stressors?

Perfectionism often underlies the

Feeling impatient when others talk about something that is not of interest to you is a behavior pattern typically associated with Type ________ personality.

A supervisor answers a call while he is in a meeting. He explains to the caller that he cannot give the call the attention it deserves at that time and schedules a convenient time to call back. However, the telephone call will become the supervisor's top priority if the person calling is a(n)

Sharon is under a lot of work stress, which has started to affect her work performance. She also feels that she is incapable of getting her job done satisfactorily. Sharon is dealing with

Developing an awareness of bodily functions in order to control them is called

Identify the factor involving an organization's work design that can contribute to work-related stress.

Which of the following is a cause of stress linked to the workplace involving the organization's work design?

Define burnout and describe what happens in the three stages of burnout.

Femi, a 20-year-old, has the habit of moving, walking, and eating rapidly. Her parents admire her because they see her as thriving on her approach to life. With which type of personality is Femi's behavior patterns most closely associated?

Changing the statement "I'll never get the hang of this job" to "This job is difficult, but I'll learn how to do it better" is an example of

For someone who gets all of his or her satisfaction and rewards from working, job-related stress is less likely to be overwhelming.

According to the Myers-Briggs Type Indicator, a person who is visionary, figurative, and prefers possibilities and meanings is a(n)

Richa, a supervisor at Unicorn TechSolutions Corp., sets aside a few hours every day for focusing on a symbol. This daily routine helps her relax and unwind from work-related stress. Which of the following best refers to Richa's daily routine?