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A hotel that offers a New Year's Eve package for couples at a more expensive rate would be an example of what kind of value added feature?


A) Experiential
B) Trust
C) Social
D) Identification with the organization

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Match pricing's main goal is to:


A) Compare high margins at the expense of high sales volume
B) Use other variables to determine market price
C) Establish a benchmark price for the product in the industry
D) Offer the same price as a direct competitor

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The fair market share of a hotel is always greater than a hotel's yield percentage.

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False

Revenue per available customer in a hotel would include internet charges.

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True

Why is the price important to marketers?


A) It is the revenue producing part of the marketing mix
B) It is a force in attracting attention and creating sales
C) It can have an effect on customer loyalty
D) All of the above

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A product's break even price is calculated by dividing fixed costs by the product's profit margin.

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A major problem with cost- percentage pricing is that:


A) It makes high cost items expensive to most customers
B) It's completely based on costs
C) It ignores the customer's perception of value for the price paid
D) All of the above

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D

A 500 room hotel has a $150 average room rate, and is running at 85% occupancy. What is the hotel's RevPAR?


A) $750,000
B) $127.50
C) $63,750
D) $12,750

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These are examples of the ways to change price, except:


A) Change the quality of goods and services provided by the seller
B) Change the form of payment
C) Change the market perception of the goods and services
D) Change the time and place of payment

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The property taxes for a hotel are a semivariable cost.

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Psychological pricing includes the visibility factor of hospitality products.

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The main reason that penetration pricing strategies work for Jet Blue, Southwest, and Ryan Air is:


A) Their customers are not price sensitive
B) They all match each other's prices
C) They have a lower cost structure
D) They have competitive protection against each other

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For a restaurant, the cost of beef is a(n) _______ cost.


A) Fixed
B) Operating
C) Stagnant
D) Variable

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Temporal value is concerned with adjusting prices based on different times of the year.

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"Leaving money on the table" refers to businesses that price their products:


A) Less than the reservation price
B) Exactly the same as the reservation price
C) Without taking the reservation price into account
D) More than the reservation price

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The most basic element that revenue management depends on is:


A) A product with a high perceived value
B) Volume discounts with groups
C) Maximized profits
D) Demand forecasting

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A new offering that internet sites, such as Expedia, have is price bundling. Why?


A) It is more cost effective to book everything at one sitting
B) It makes the trip cheaper for the consumer.
C) It takes less time for the computer system to process everything at once
D) It hides the cost of each part of the trip

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Why is revenue management suitable for the hotel industry?


A) A hotel room has a fixed number of hotel rooms; you can't increase capacity
B) The necessary software is now available at reasonable prices
C) The product is perishable
D) Both A and C

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A skim strategy for pricing works best when:


A) Many competitors are located nearby
B) The product offered is easily replicated by competitors
C) Perceived value of the product is very important to the customer
D) Customers are not price sensitive

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Value based pricing:


A) Forces managers to keep in touch with the needs and preferences of the customer
B) Is semi- dependent on the cost of the product
C) Includes a customer's perceived value of the product
D) Both A and C

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